Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,698 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,698 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,345

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly and Helpful Advice from Molly Pariyanukul

I received very helpful advice from and prompt action by Ms. Molly Pariyanukul, my dedicated Renewals handler for the renewal of the tenancy contract for another 12 months. Her advice and action leads to a quick agreement and acceptance of the renewal contract by the tenants.

Oliver · 27 September 2024

Agent replied · 22 October 2024

Thank you Oliver for your review, glad to hear Molly could help you.

5/5

Trustpilot

The help and support we received was…

The help and support we received was amazing. Special thank you to Georgia.

IIIOOO · 15 December 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Georgia could help you.

5/5

Trustpilot

Kin Lee

Kin Lee, one of the members of the property renewal team, has been dealing with my property renewal efficiently as what he did in the previous years. Even when sometimes when the property has to be remarketed, the staff from Chase Evans could find new tenants within our expected rent within a very short period of time. Their hard work deserves to be appreciated.

Man · 29 September 2023

Agent replied · 12 June 2024

Thank you for your review Man, glad to hear Kin could help you.

5/5

Trustpilot

Table repair / change - Edmond, Chase Evans Property Management

Edmond from Chase Evans Property Management was extremely efficient and helpful. Our issue was resolved as promptly as possible, with as little effort from us required.

Amal · 26 November 2022

Agent replied · 12 June 2024

Thank you for your review Amal, glad to hear Edmond could help you.

5/5

Trustpilot

Thank you!

Our renewals handler, Madison Feng was a pleasure to work with. She was attentive and extremely professional. I highly recommend her and Chase Evans. Thank you so much.

Mesk · 2 September 2022

Agent replied · 12 June 2024

Thank you for your review Mesk, glad to hear Madison could help you.

5/5

Trustpilot

Good customer service

Renewal process very smooth with the help of Camille Lai and Adam James. In addition, my new Property Manager, Emilio Marozzi is incredibly responsive.

DP · 27 January 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Camille, Adam & Emilio could help you.

5/5

Trustpilot

Molly from Chase Evans

I had the pleasure of working with Molly recently helping me sort out some issues. She was incredibly patient and understanding, and she went above and beyond to help me resolve the issue. She is a true asset to the Chase Evans team.She was very responsive to my emails and phone calls, and she always kept me updated on the progress.

Rawan · 30 November 2023

Agent replied · 12 June 2024

Thank you for your review Rawan, glad to hear Molly could help you.

5/5

Google

Excellent service and professionality with a very personal touch. Georgia showed us a flat for sale in greenwich and was very friendly and knowledgeable about the property as well as the process. She also shared with us a list of conveyancing solicitors they deal with directly. Definitely a good experience with the agency.

Fabio · 16 May 2024

Agent replied · 15 June 2024

Thank you for your review Fabio, glad to hear Georgia could help you.

5/5

Trustpilot

Exceptional Service

I'm renting a flat with Chaseevans since a year now ! It's been a very swift experience. Letting Agent Martin and Molly Pariyanukul Renewals Negotiator are those people who understands the need of urgency and act accordingly. We are very happy with the services.

Bibi · 15 October 2024

Agent replied · 22 October 2024

Thank you for your review Bibi, glad to hear Martin and Molly could help you.

5/5

Trustpilot

Catarina was amazing!

Catarina was amazing with dealing with our deposit release. She kept me informed throughout the whole process and was very quick with answering any questions that I had.

Rusne · 8 August 2022

Agent replied · 12 June 2024

Thank you for your review Rusne, glad to hear Catarina could help you.

5/5

Trustpilot

Provide good service and they are…

Provide good service and they are efficient. Danish Ashraf is really helpful to help us solve the problem.

Knis · 17 July 2023

Agent replied · 12 June 2024

Thank you for your review Knis, glad to hear Danish could help you.

5/5

Trustpilot

Danish Ashraf was very quick and…

Danish Ashraf was very quick and friendly to help me with a maintenance issue, much appreciated his help!

Tenant · 15 July 2023

Agent replied · 12 June 2024

Thank you for your review Tenant, glad to hear Danish could help you.

5/5

Trustpilot

My new property manager Chanelle…

My new property manager Chanelle Da-Silva Laires is a five-star manager. Chanelle managed to get essential maintenance for the property in time and is always very helpful in communications.

H · 20 June 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Chanelle could help you.

5/5

Trustpilot

Ginny Pattini was very friendly and…

Ginny Pattini was very friendly and helpful throughout our sale. Nothing was to much trouble. The house sale was dealt with professionally and efficiently from beginning to end.I would not hesitate to recommend Chase Evans Greenwich to my friends and family.Thankyou so much Ginny

Janet · 13 December 2023

5/5

Trustpilot

Hassle-free one stop letting management…

Hassle-free one stop letting management services provided by Chase Evans. I have been using their services for the last 7.5 years and they never let me down. Would like to thank Mr Kin Lee for the recent assistance he offered in tenancy agreement renewal. He is always patient, courteous and knowledgeable, which is what you expect from an experienced professional in letting management. Well done!

Will · 9 August 2023

Agent replied · 12 June 2024

Thank you for your review Will, glad to hear Kin could help you.

5/5

Google

Great experience! My agent Aldo was super helpful always keeping me in the loop and communicated really well. Something so stressful he made it a Smooth easy experience !

Simraan · 16 June 2022

Agent replied · 15 June 2024

Thank you for reviewing our services. Chase Evans

5/5

Google

Having recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.

Emma · 25 May 2024

Agent replied · 22 October 2024

Thank you for your review Elle, glad to hear Georgia could help you.

5/5

Trustpilot

5 stars

Kimberley Fernandes has been of huge help with my repair. Always available and super nice.

Max · 26 September 2023

Agent replied · 12 June 2024

Thank you for your review Max, glad to hear Kimberly could help you.

5/5

Trustpilot

Danish Ashraf was really helpful in…

Danish Ashraf was really helpful in flat maintainance at East property management. Really nice guy and lovely to speak to.

Hanzhi · 10 May 2023

Agent replied · 12 June 2024

Thank you for your review Hanzhi, glad to hear Danish could help you.

5/5

Trustpilot

Senior Renewals coordinator Kin Lee is…

Senior Renewals coordinator Kin Lee is good.

Edmond · 25 March 2024

Agent replied · 12 June 2024

Thank you for your review Edmond, glad to hear Kin could help you.

1/5

Google

Very disappointed with chase Evan's attitude towards Tenants especially Camille Lai , Rachel Bridgeman

A · 19 October 2023

Agent replied · 15 June 2024

Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

There was no hot water from the shower…

There was no hot water from the shower and the property management team solved the problem in time,especially chanelle da silva responded in a timely manner!

杨宇昕 · 11 October 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Chanelle could help you.

5/5

Trustpilot

Fantastic!

Danish Ashraf from East Property Management has been excellent in attending to our multiple queries and issues, he is both speedy and reliable!

Kam · 27 January 2023

Agent replied · 12 June 2024

Thank you for your review Kam, glad to hear Danish could help you.

5/5

Trustpilot

Great customer service

The team from Chase Evans Property Management and in particular Edmond was very helpful in the end of tenancy process. Applaudable customer service.

Serban · 27 January 2023

Agent replied · 12 June 2024

Thank you for your review Serban, glad to hear Edmond could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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