Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,698 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,698 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,345

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Efficient and helpful

We have a very good team of staff who make sure everything is on track and meet our requirements. Colin Bremner working in HK is excellent, he was very helpful and very efficient. The UK team included our property manager Kean Diao & Adam James had solved many problems for us and make us worry free. We appreciate Madison Feng's assistance recently in rental negotiation with our tenants and in coordinating the work with his team. Thank you.

Teresa · 13 August 2022

Agent replied · 12 June 2024

Thank you for your review Teresa, glad to hear Colin, Kean, Adam and Madison could help you.

5/5

Trustpilot

Thank you Danish Ashraf for an…

Thank you Danish Ashraf for an excellent service.

Cynthia · 23 April 2024

Agent replied · 12 June 2024

Thank you for your review Cynthia, glad to hear Danish could help you.

5/5

Trustpilot

Kin Lee is always helpful and…

Kin Lee is always helpful and understanding and very responsive with communication. Thank you Kin Lee!

Belle · 1 November 2023

Agent replied · 12 June 2024

Thank you for your review Belle, glad to hear Kin could help you.

5/5

Trustpilot

Mint Mok very helpful :)

Emma · 21 September 2026

5/5

Trustpilot

Great

I rented from Chase Evans 2 years and they were top notch. Very efficient process from start to finish. Kareena Bhurosah and Kean Diao were helfpul and responsive when needed.

Eric · 31 July 2022

Agent replied · 12 June 2024

Thank you for your review Eric, glad to hear Kareena and Kean could help you.

5/5

Google

Shabir was very helpful in helping me quickly secure a property

Will · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

a good company, Shabir was very helpful in securing a deal

Ihor · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

Great service from Mohammed. Highly recommend.

Jamil · 16 January 2026

Agent replied · 16 April 2026

Thank you for your review, glad to hear Mohammed could help you.

5/5

Trustpilot

Best customer services from Terry…

Best customer services from Terry Singleton I have come across in my life. Terry is simply terrific and value her customers. Always helpful and available to resolve queries

Prerak · 14 October 2022

Agent replied · 12 June 2024

Thank you for your review Prerak, glad to hear Terry could help you.

5/5

Trustpilot

I want to give a shout out to Murat…

I want to give a shout out to Murat Colak and East Property Management for their great service and efficiency when dealing with my maintainance request!

Mark · 26 December 2022

Agent replied · 12 June 2024

Thank you for your review Mark, glad to hear Murat could help you.

5/5

Trustpilot

Lovely agent!

We had a problem with our washing machine and our agent Lauren Martin was incredibly quick and responsive to sort out the problem! Couldn’t have asked for better service!

Morgan · 1 September 2022

Agent replied · 12 June 2024

Thank you for your review Morgan, glad to hear Lauren could help you.

1/5

Trustpilot

Avoid

Avoid, useless team.

Anon · 2 October 2026

5/5

Trustpilot

I would like to thank Mariam so much

I would like to thank Mariam so much. She is very warm and patient to answer my questions. With her help, my friend and I have successfully become the neighbor😍😍

Rona · 19 July 2022

Agent replied · 12 June 2024

Thank you for your review Rona, glad to hear Mariam could help you.

5/5

Trustpilot

Excellent experience with Chase Evans

Excellent experience with Chase Evans! Really attentive and solved any issues within 24-48 hours! Special thanks to Taylor Alaster, my property manager, who supported me throughout my whole tenancy :)

Blanca · 18 July 2022

Agent replied · 12 June 2024

Thank you for your review Blanca, glad to hear Taylor could help you.

5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property Management is definately a professional with a wealth of experience in property managment, he always act quickly and communicate promptly.

Susan · 26 January 2023

Agent replied · 12 June 2024

Thank you for your review Susan, glad to hear Danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes was great and super helpful - very promt too

Megan · 7 February 2024

Agent replied · 12 June 2024

Thank you for your review Megan, glad to hear Kimberly could help you.

5/5

Trustpilot

We had a good 4 years experience with…

We had a good 4 years experience with them.Smooth check in and check out. Many thanks to Chanelle Da Silva for this.

Dragos · 2 May 2023

Agent replied · 12 June 2024

Thank you for your review Dragos, glad to hear Chanelle could help you.

5/5

Trustpilot

Helpful

Property manager Edmond was super helpful in arranging for someone to come and fix our problem with the boiler in our property. Quick response time which is much appreciated:)

Zoe · 23 August 2022

Agent replied · 12 June 2024

Thank you for your review Zoe, glad to hear Edmond could help you.

5/5

Trustpilot

Thank you Vithusan for your excellent…

Thank you Vithusan chandrasegaram for your excellent service.Very fast and very professional.I finally have a great property manager.

Yinging · 23 August 2023

Agent replied · 12 June 2024

Thank you for your review Yinging, glad to hear Vithusan could help you.

5/5

Trustpilot

Excellent Customer Service

Excellent Customer Service. Danish was happy to help and got straight to work with my enquiry. A refreshing approach!

Coffee · 25 July 2023

Agent replied · 12 June 2024

Thank you for your review Coffee & Fandisha, glad to hear Danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes has been helpful in arranging the replacement of the toilet cover.

Si · 21 December 2023

Agent replied · 12 June 2024

Thank you for your review Si, glad to hear Kimberly could help you.

5/5

Trustpilot

Quick response to issues raised

Murat was really friendly and helpful. Had an issue with the microwave oven, was quick to respond and get the right people to have it replaced. Thanks for your help!

Midhun · 1 July 2022

Agent replied · 12 June 2024

Thank you for your review Midhun, glad to hear Murat could help you.

5/5

Trustpilot

Excellent service from Max Qian

Max Qian was helping out with my checkout procedures. He was very prompt on responding my message and provide excellent service. The whole process went well! Definitely recommend Max!

Minghua · 10 August 2022

Agent replied · 12 June 2024

Thank you for your review Minghua, glad to hear Max could help you.

5/5

Trustpilot

Vithusan is quite professional and…

Vithusan is quite professional and gentle. He always pays attention to each customer needs.

Raffaele · 23 November 2023

Agent replied · 12 June 2024

Thank you for your review Raffaele, glad to hear Vithusan could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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