Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,698 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,698 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,345

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Shabir made everything easy and stress-free. He paid close attention to details, always replied quickly, and made the whole process very smooth.

Marcus · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

Kin Lee has been a great help in the…

Kin Lee has been a great help in the renewal process and his communication with the tenant!

Ka · 22 May 2024

Agent replied · 12 June 2024

Thank you for your review Ka, glad to hear Kin could help you.

5/5

Trustpilot

Kimberly Fernandes was very kind and…

Kimberly Fernandes was very kind and helped me a lot. Thank you for helping me when I needed it most. The reply speed was also very fast

耀尹 · 20 October 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Kimberly could help you.

5/5

Trustpilot

Kimberley Fernandes was again very…

Kimberley Fernandes was again very helpful in getting my problems solved. She chased the landlord for approval very fast which helped me a lot. Good work.

Samantha · 11 November 2023

Agent replied · 12 June 2024

Thank you for your review Samantha, glad to hear Kimberly could help you.

5/5

Trustpilot

I have been a client for over 10 years

I have been a client for over 10 years. Chase Evans has always been very professional.Current renewal was handled very well by Gladys Kiala​​​​, who was fast, accurate communication and market information provided timely making it a joy to deal with Chase Evans.I strongly recommend anyone (especially if you are overseas) to use their services.

Ram · 6 November 2024

Agent replied · 22 November 2024

Thank you for your review Ram, glad to hear Gladys could help you.

5/5

Trustpilot

Very helpful and given proper advice.

Bailey Chan has been very helpful and given proper advice.

Jerry · 19 September 2024

Agent replied · 22 October 2024

Thank you for your review Jerry, glad to hear Bailey could help you.

5/5

Trustpilot

Stayed in a beautiful property managed…

Stayed in a beautiful property managed by chase evans for 3 years. Never had any issues and our stay was very peaceful. Great job everyone!I don't remember everyone helped me during my stay here, but some names I remember and did a great job are Molly Pariyanukul, Aurora Li, Chin Yip, Martin Krivka...

Arjunkrishna · 4 December 2024

Agent replied · 23 December 2024

Thank you for your review, glad to hear Molly, Aurora, Chin and Martin could help you.

5/5

Trustpilot

Recent lease dealt by Chase Evans

We dealt with ChaseEvans for our appartment in London we were renting. They were good - very responsive and competent. Our key contact Alan was really professional and helpful.

Guillaume · 25 August 2023

Agent replied · 12 June 2024

Thank you for your review Guillaume glad to hear Alan could help you.

5/5

Google

I viewed two flats and Georgia was very professional. Unfortunately my bid wasn’t accepted by the seller.

Kasper · 16 May 2024

Agent replied · 15 June 2024

Thank you for your review Kasper, glad to hear Georgia could help you.

5/5

Trustpilot

Thanks to Aldo for making easier the…

Thanks to Aldo for making easier the whole renting process and answering all my questions in timely manner.I highly recomend him!

Rocio · 26 February 2024

Agent replied · 12 June 2024

Thank you for your review Rocio, glad to hear Aldo could help you.

5/5

Trustpilot

Great service

Danish has been a great help throughout our tenancy and our moving out process. He has shown he really cares about the tenants he works with and has been proactive at every opportunity.

James · 28 April 2023

Agent replied · 12 June 2024

Thank you for your review James, glad to hear Danish could help you.

5/5

Trustpilot

Ms Domenica Practico of Chase Evans

Ms Domenica Practico made a good effort in negotiating a lease renewal on our behalf. The process was smooth and efficient. The final renewal rental agreed was more than our expectation. Thanks very much.

Mr · 28 March 2023

Agent replied · 12 June 2024

Thank you for your review Mr Leung & Ms Chung, glad to hear Domenica could help you.

5/5

Trustpilot

They're always really helpful and their…

They're always really helpful and their response time is good. Recent experience with Molly Pariyanukul was great.

CCRUZ · 13 May 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

Kin Lee is very helpful during the…

Kin Lee is very helpful during the renewal discussion. Kin took good care of interest both for landlord and tenant and took effective action to land the renewal timely. I'm satisfied with the communication with Kin.

Li · 13 January 2023

Agent replied · 12 June 2024

Thank you for your review Li, glad to hear Kin could help you.

5/5

Trustpilot

Kin Lee is a Very responsive and…

Kin Lee is a Very responsive and reliable agent.

Yu · 27 September 2024

Agent replied · 22 October 2024

Thank you for your review Yu, glad to hear Kin could help you.

5/5

Trustpilot

a pleasant experience

Kin Lee has been very helpful in helping us renew our contract. it was a pleasant experience.

Michelle · 8 May 2024

Agent replied · 12 June 2024

Thank you for your review Michelle, glad to hear Kin could help you.

5/5

Trustpilot

Edmund great performance as property manager

I would like to take this opportunity to single out one employee of Chase Evans property management for special praise namely, the property manager Edmund >> Edmund assisted me for over a year with any issue I have during my tenancy and in each occasion he was able to sort out the best solution. He always followed up the repair to make sure the outcome was lasting and consolidated. > I believe that employees are a vital resource for a business. This belief has been reinforced by Edmund' work with me as a tenant, where he undoubtedly adds value to Chase Evans .>

Sergio · 15 May 2023

Agent replied · 12 June 2024

Thank you for your review Sergio, glad to hear Edmund could help you.

5/5

Trustpilot

Kim made the process extremely smooth…

Kim made the process extremely smooth and was very helpful and efficient. No complaints.

Tara · 29 June 2024

Agent replied · 23 August 2024

Thank you for your review Tara, glad to hear Kin could help you.

5/5

Trustpilot

Keith from chase Evans property management

Keith is my new property manager and he quickly understood my urgency regarding my property. I’m really pleased and glad that my problem was solved quickly and hope it stays the same whenever I need help In the future.

Emyma · 1 September 2022

Agent replied · 12 June 2024

Thank you for your review Emyma, glad to hear Keith could help you.

5/5

Trustpilot

Frankie Chong has been very nice and…

Frankie Chong has been very nice and helpful! Really appreciate his help

M · 30 July 2024

Agent replied · 23 August 2024

Thank you for your review, glad to hear Frankie could help you.

4/5

Google

The process went somewhat smoothly. Mohammed was very helpful thou, definitely made the experience less stressful.

M · 17 May 2024

Agent replied · 12 January 2025

Thank you for your review Mikhail, glad to hear Mohammed could help you.

5/5

Trustpilot

Justin services

Justin give me good advice and reply my email promptly.

Lewis · 19 October 2026

4/5

Google

The process went somewhat smoothly. Mohammed was very helpful thou, definitely made the experience less stressful.

Mikhail · 16 May 2024

Agent replied · 15 June 2024

Thank you for your review Mikhail, glad to hear Mohammed could help you.

5/5

Trustpilot

Murat of East Region is responsive & helpful!

Murat of East Region is responsive & helpful! Thanks for Murat’s responsiveness and timely assistance, an urgent repair work has been completed after much delay by the contractor! Chase Evans’s East Region Team is always helpful!

Yee · 15 December 2022

Agent replied · 12 June 2024

Thank you for your review Yee, glad to hear Murat could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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