Trusted Agent profile · London
★★★★★
1,698 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,698 reviews on two platforms, including 353 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI've never sold a flat before and didn't quite appreciate how much the process needs someone to be vigilant in keeping things moving every step of the way to ensure it reaches completion in a timely fashion. Ginny Pattni doesn't leave …
Thank you for your review Richard, glad to hear Ginny could help you.
5/5
TrustpilotChace
Ginny Patni was lovely,very professional and most helpful,I will definitely use Chace Evans again.
Thank you for your review, glad to hear Ginny could help you.
5/5
TrustpilotThanks to Aurora our property manager
Thanks to Aurora our property manager, Your responses were prompt, and you efficiently addressed and resolved the issues.
Thank you for your review Sana, glad to hear Aurora could help you.
5/5
TrustpilotProfessional, Efficient, and Trustworthy Service!
Aurora Li who is managing our property helped us with a water leak in our bathroom recently, and her service was exceptional. She quickly arranged for a check up to identify the problem, provided clear explanations, and handled everything with professionalism and care. Her attention to detail and friendly approach made the entire process stress-free.
Thank you for your review Hamza, glad to hear Aurora could help you.
5/5
GoogleGreat experience overall! Aldo was very helpful throughout and available almost every time we needed his help. Chloe was very understanding during the whole process. Very professional service! 10/10 recommended.
Thank you for your review Vatsalya, glad to hear Aldo & Chloe could help you.
5/5
TrustpilotVery responsive Top performer.
Shannon is very responsive and generally a pleasure to deal with.
Thank you for your review Yaroslav, glad to hear Shannon could help you.
5/5
TrustpilotKimberly Fernandes was super useful
Kimberly Fernandes from East Property Management was super useful, replied quickly and also reminded me of the actions being taken in the background during follow ups!
Thank you for your review Kai, glad to hear Kimberly could help you.
5/5
TrustpilotVery professional staffs especially…
Very professional staffs especially Property manager ‘Susan Liu’ whom I worked with for closing my contract. She is helpful and addressed all my issues in the flat. I highly recommend their service.
Thank you for your review, glad to hear Susan could help you.
5/5
GoogleMohammed has great work ethics and a great agent. He is very welcoming and friendly.
Thank you for your review, glad to hear Mohammed could help you.
5/5
GoogleRenting a flat first time in London was a breeze. Thanks to Chase Evans and especially Aryola Brami for their help, effort and quick responsiveness. The paper work was overwhelming to say the least but she made it very easy to understand. Thanks again!PositiveResponsiveness, Quality, Professionalism
Dear Achintya, We are glad things went smoothly. Any problem, do get in touch with your property manager or the agent herself. All the best. Chase Evans Marketing
5/5
TrustpilotProfessional & highly recommended.
I would like to thank Edmond Cheng for being professional and taking good care with the property management, I had an issue and Edmond response was fast & reliable, well done to you & keep up the good work 👍🏻
Thank you for your review Abdalmajid, glad to hear Edmond could help you.
5/5
TrustpilotMs.Kareena Bhurosah
Your staff Ms.Kareena Bhurosah gave us very timely and good services on taking care of our property at Flat 71 Panoramic Tower.We are very satisfactory to her professional and good services.Many thanks to Kareena and Chase Evans!LandlordsXinghai Meng & Li Zhu
Thank you for your review Xinghai and Li, glad to hear Kareena could help you.
5/5
TrustpilotGreat service
I was a customer at chaseevans and Chanelle Da, Silva made it so much easier to live in a flat. She is kind and responsible on issues I have with the place and she is very patient.
Thank you for your review Marco, glad to hear Chanelle could help you.
5/5
TrustpilotGreat experience
Great experience throughout! Ginny Pattni was very supportive and made the process very easy
Thank you for your review Tomas, glad to hear Ginny could help you.
5/5
TrustpilotWe have never had a bad experience with…
We have never had a bad experience with Chase Evens. Maristella has been an amazing person to work with. Very understanding and responsive. A great team member within Chase Evens. Thank you for your help.
Thank you for your review Gov, glad to hear Maristella could help you.
5/5
TrustpilotTenancy agreement renewal
Molly from Chase Evans renewal department provided excellent customer service, firstly by being proactive and getting all parts in motion for the renewal process to happen ahead of the deadline, secondly communicating effectively and promptly. Thank you very much Molly for the excellent customer service provided and making the renewal process stress free.
Thank you for your review Liviu, glad to hear Molly could help you.
5/5
TrustpilotDainik Sharma Is professional and keep…
Dainik Sharma Is professional and keep me posted from start to finish. Thanks
5/5
TrustpilotKimberly was kind and respectful
Kimberly was kind and respectful. She is a good listener as well and very hospitable. She made sure my issues were resolved on time
Thank you for your review Junior, glad to hear Kimberly could help you
1/5
TrustpilotTHIEVES!
Hi, I will be leaving an extremely fair review for this awful company since they dont even deserve a star, as soon as i book with them, I found out the same flat in the building was £600 more cheaper than i rented for, when i asked them why, they could not tell me anything, and since I already paid them 6 months of rent in advance, i was not able to do much, when i come to the flat the kitchen walls had smear it was discusting and the sofa with all the chairs were so filthy, I have no idea how the previous tenant was able to live in the flat, as soon as I moved in, I made them clean it, however after 6 months, they blamed me that i made the smears etc. Even the guy who came from check out report company said to me, why did you move into this flat, it does not look good etc. this is how deceiving they are, and now they are trying to steal my deposit. by charging me £315 cleaning invoice for the 1 bedroom flat, I have already cleaned the house very demandingly. NEVER EVER BOOK WITH THIS MONEY THIRST DISCUSTING COMPANY. MY LAWYER IS TAKING THEM TO THE COURT AND I DONT WISH THIS ANYONE TO BE TIME WASTED AND ABUSED LIKE THIS
Thank you Can for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
GoogleMany thanks to Mohamed. The whole process of renting an apartment went easier than I thought:) thank you again!
Thank you for your review Marcin, glad to hear Mohamed could help you.
5/5
TrustpilotRenewal of lease
Gladys Kiala is very professional and efficient. She knows the market very well and explains clearly to us.
Thank you for your review Jimmy, glad to hear Gladys could help you.
5/5
TrustpilotGreat Service!
Kin Lee was amazing with helping us to renegotiate and renew our tenancy agreement.
Thank you for your review Jay, glad to hear Kin could help you.
5/5
TrustpilotEdmond from Chase Evans Property Management
Edmond from Chase Evans Property Management has been really helpful in sorting issues that were apparent in my new apartment. Communication has been great and the help he has given has benefitted me a lot.
Thank you for your review Camara, glad to hear Edmond could help you.
5/5
TrustpilotThanks!
I had a great experience with Chaseevans as an agent. They were willing to help us at any time during our tenancy (3.5 years). Chanelle Da-Silva was extremely helpful in arranging the devolution of our deposit. Highly recommended!
Thank you for your review Ralph, glad to hear Chanelle could help you.
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