5/5
TrustpilotMolly Pariyanukul was really helpful…
Molly Pariyanukul was really helpful and quick to respond to our queries
Agent replied · 12 June 2024
Thank you for your review Gabriela, glad to hear Molly could help you.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,698 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,698 reviews on two platforms, including 353 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLouis the great Property Manager
Louis, who is the Senior Property Manager managing my unit in Baltimore Wharf is very professional and knowledgeable. Also his quick response and fast action is admirable. It’s employees like Louis that make Chase Evans the best Property Agent. Highly recommended.
Agent replied · 22 November 2024
Thank you for your review Ram, glad to hear Louis could help you.
5/5
TrustpilotGreat experience
Kimberly Fernandes from East Property Management was very helpful in sorting out our property issues with our landlord. Very kind and responds quickly to emails.
Agent replied · 12 June 2024
Thank you for your review Martynas, glad to hear Kimberly could help you.
5/5
TrustpilotHelpful and friendly
Molly Pariyanukul was a great help. Prompt and friendly!
Agent replied · 23 August 2024
Thank you for your review Joe, glad to hear Molly could help you.
5/5
TrustpilotPositive experience
As a tenant I've found Chase Evans an effective and responsive tenancy manager, and Kin Lee was very helpful in managing renewal negotiations.
Agent replied · 12 June 2024
Thank you for your review Jordan, glad to hear Kin could help you.
5/5
TrustpilotDanish was very proactive...
Danish was very proactive and reached out to me in connection with an issue that I was facing, to check the status thereof. He was prompt is responding and I had absolutely no complaints!
Agent replied · 12 June 2024
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotKin-Long Lee is an exceptional…
Kin-Long Lee is an exceptional person!!!He was incredibly supportive throughout our collaboration. He consistently went above and beyond to address my concerns, answer my questions, and provide timely assistance.
Agent replied · 17 June 2024
Thank you for your review Tuan, glad to hear Kin-Long could help you.
5/5
TrustpilotDainik has provided professional…
Dainik has provided professional services that we appreciated very much.
5/5
TrustpilotI got a very good news from Kimberly…
I got a very good news from Kimberly Fernandes, East Property Management, just now. She did very good job which is out of my expectations. Our ex-tenants which came from overseas may not familar with the local practices of the check out processes. Even the inspection was done by third party, they challenged every item picked up. Kimberly finally got their agreement for the dilapidation proposed after 3 months!!
Agent replied · 12 June 2024
Thank you for your review Lilian, glad to hear Kimberly could help you.
5/5
GoogleGreat experience with our agent Ginny. She has been fabulous during the whole process and supported us with everything. Super proactive and always responsive, no matter what day or time was, which is very unusual for these type of things. She made the whole sale and purchase of our properties an easy task and couldn't recommend anyone else better for this.
Agent replied · 15 June 2024
Thank you for your review Beatriz, glad to hear Ginny could help you.
1/5
TrustpilotBE CAREFUL at the end!!!!!!
at the CHECK OUT they try to get money for everything, they asked me an exorbitant price to fix a toilet and a light bulb, when I refuse to pay it, they told me that we have to reach an agreement and that this is the price and when I threaten to make a complaint to My DEposit, they instantly lower the price to half, I continue negotiating and they continue lowering it.
Agent replied · 12 June 2024
Thank you Raul for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotKind and efficient
Kin made our tenancy renewal experience straightforward and stress-free. Highly recommended.
Agent replied · 23 August 2024
Thank you for your review Elisa, glad to hear Kin could help you.
5/5
TrustpilotGreat experience
I've been working with Chase Evans for a few years, and I'd love to say they've shown their 100% passion and profession. Thank Davide Frongia for helping me with the most recent contract with effort and patience.
Agent replied · 12 June 2024
Thank you for your review, glad to hear Davide could help you.
5/5
TrustpilotExcellent maintenance service
It was a pleasant experience dealing with Chase Evans East property management team. A big thank to Danish Ashraf, my property manager, who has been super efficient and responsible throughout the process.
Agent replied · 12 June 2024
Thank you for your review Ariel, glad to hear Danish could help you.
5/5
TrustpilotFrankie is nice
Frankie is nice，with timely response and warm catch up.
Agent replied · 12 June 2024
Thank you for your review Claudia, glad to hear Frankie could help you.
5/5
TrustpilotDanish Ashwarf was very patient to help…
Danish Ashwarf was very patient to help me deal with the deposit. He was very professional and I was very satisfied with the result of my deposit processing
Agent replied · 12 June 2024
Hi Mona, thank you for taking the time to write this review. That is great to hear! We are so glad that Danish could help you.
5/5
TrustpilotDennis has been an incredibly helpful…
Dennis has been an incredibly helpful property manager. He has helped me take care of every issue I’ve had with ease and promptly.
Agent replied · 12 June 2024
Thank you for your review Beatriz, glad to hear Dennis could help you.
5/5
GoogleDid a viewing with Mohammed he is great agent
Agent replied · 16 April 2026
Thank you for your review, glad to hear mohammed could help you.
5/5
Trustpilot“Kin Long’s quick response and accurate…
“Kin Long’s quick response and accurate service made me very satisfied.”
5/5
TrustpilotI moved in to my apartment managed and…
I moved in to my apartment managed and leased by chase Evans, the apartment was missing some arrangements, after a talking and bouncing through a few people, I spoke to ms Lee Chen and my experience with chase Evans peaked, she was very helpful, took time to listen to all my concerns, related to all of them, and re-assured me that she would handle them, in a very timely manner she did, she contacted the landlord in a very timely manner and cordinated very professionally between the two parties, she cared very much about my problems and took interest. I'm very pleased with he professionalism and dedication to her job as well as caring to help people in distress.
Agent replied · 12 June 2024
Thank you for your review Adham, glad to hear Lee could help you.
5/5
TrustpilotAmazing, quick service for maintenance
Special shout out to Lee Chen at Chase Evans. They have always been super quick in arranging maintenance needs during my tenancy here. Always very friendly and polite to deal with too :)Thanks Lee!
Agent replied · 12 June 2024
Thank you for your review Sukhmanie, glad to hear Lee could help you.
5/5
TrustpilotAs a Property Manager at Chase Evans
As a Property Manager at Chase Evans, Lauren has been super helpful by making herself always available through emails and as well made sure all our queries are sorted at the earliest possible, highly recommended!
Agent replied · 12 June 2024
Thank you for your review Vinodh, glad to hear Lauren could help you.
5/5
TrustpilotXin Guo (VIP/Multi-Property Management)…
Xin Guo (VIP/Multi-Property Management) completely contributed towards my positive experience with Chase Evans. Xin was extremely professional, straightforward and helpful, getting problems solved within minutes! I truly can’t thank you enough for all of your help :)
Agent replied · 12 June 2024
Thank you for your review Jasmine, glad to hear Xin could help you.
5/5
TrustpilotAlan was brilliant
Chase Evans were really helpful in supporting me as a tenant. Alan was excellent in mediating between tenant and landlord. Excellent communicator and would always go the extra mile.
Agent replied · 12 June 2024
Thank you for your review James, glad to hear Alan could help you.
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