Trusted Agent profile Β· London

Chase Evans London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,698 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,698 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,345

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kin Lee is very helpful with my tenancy…

Kin Lee is very helpful with my tenancy renewal.

JL Β· 3 December 2024

Agent replied Β· 23 December 2024

Thank you for your review, glad to hear Kin could help you.

5/5

Trustpilot

The one of the best property management…

The one of the best property management company in London. Have been rented from them for many times. Every person from Chase Evan is friendly and high effeciency. This time, Edmond helped me to complete the check out process smoothly and quickly.

Zeren Β· 9 November 2022

Agent replied Β· 12 June 2024

Thank you for your review Zeren, that’s great to hear.

5/5

Trustpilot

Exceptional Response: A Shoutout to our Property Manager

Just as we were about to move out, we had a surprising moth infestation on our hands, which had me quite concerned. However, Kimberly Fernandes, our property manager, handled the situation with impressive professionalism.Kimberly's responsiveness was exceptional. I reached out to her, and she immediately took charge of the issue, ensuring it was resolved promptly.I want to express my gratitude to Kimberly for her swift and effective action during this unexpected situation. Her proactive approach and dedication to resolving the problem made a real difference. Thank you, Kimberly! πŸŒŸπŸ™

Katy Β· 13 September 2023

Agent replied Β· 12 June 2024

Thank you for your review Katy, glad to hear Kimberly could help you.

5/5

Trustpilot

Very communicative

Very communicative. Attentive and helpfull, expecially Mint Mok who has communicated with me during the tenant move out.

Cara Β· 29 September 2026

5/5

Trustpilot

Dennis from Chase Evans Property…

Dennis from Chase Evans Property Management was very nice and productive. Thanks for helping me with the lights repairing. Very productive.

Yunqi Β· 10 May 2024

Agent replied Β· 12 June 2024

Thank you for your review Yungi, glad to hear Dennis could help you.

5/5

Trustpilot

reliable property and lettings agent

Chase Evans had been managing my property for the past 12 years and they deserve a five star rating for helping me to manage tenants especially during the difficult COVID period. Year on year they have negotiated rental renewals positively on my behalf. This round Ms Amruta Satia has helped negotiate a decent upward rental revision promptly. I strongly recommend Chase Evans as a helpful lettings and property agent

Claudia Β· 10 May 2024

Agent replied Β· 12 June 2024

Thank you for your review Claudia, glad to hear Amruta could help you.

5/5

Trustpilot

I highly recommend them

We have a great relationship with Chase Evans. Atticus Leung is our person of contact, and he is very responsive, friendly and helpful. We had a problem with the toilet flush, which was repaired quickly and professionally.I highly recommend them.

Michael Β· 9 January 2023

Agent replied Β· 12 June 2024

Thank you for your review Michael, glad to hear Atticus could help you.

5/5

Trustpilot

Danish Ashraf is very patient and tell…

Danish Ashraf is very patient and tell me what should i do next

Li Β· 24 September 2024

Agent replied Β· 22 October 2024

Thank you for your review, glad to hear Danish could help you.

5/5

Trustpilot

Thank you for Miss Molly Pariyanukul's assistance

Miss Molly Pariyanukul is helpful and always tries her best to handle my case. Many thanks to her efforts.

Yau Β· 13 June 2024

Agent replied Β· 23 August 2024

Thank you for your review Yau, glad to hear Molly could help you.

5/5

Trustpilot

Excellent service and very responsive to requests

Alan Quach is an excellent agent. He is very responsive everything we have an issue. Overall, every time I call the Chase Evans office, all agents are very responsible and are willing to provide help. Great service.

Bibek Β· 12 April 2023

Agent replied Β· 12 June 2024

Thank you for your review Bibek, glad to hear Alan could help you.

5/5

Trustpilot

Efficient and professional

They helped me find a wonderful place to move to and the process, when compared to my experience with other agencies, was smooth and pleasant. Documentations and guidelines were clear and trustworthy. The agent that manages our tenancy, Noel Ng, has always been responsive, resourceful and sincere. I'll surely consider going to Chase Evans again when I next move (hopefully not soon :P).

Hosum Β· 21 August 2024

Agent replied Β· 23 August 2024

Thank you for your review Hosum, glad to hear Noel could help you.

5/5

Trustpilot

Great work Danish Ashraf

Danish Ashraf was a really great help to me when I was trying to get my deposit back and ensuring that I was treated fairly when finalising the account. Thank you for all your help. You are the best

Adetokunbo Β· 29 January 2023

Agent replied Β· 12 June 2024

Thank you for your review Adetokunbo, glad to hear Danish could help you.

5/5

Trustpilot

Shout out to Shannon

Shannon was very helpful with the move and swift to action the initial teething problems. Thanks a ton Shannon.

Vijay Β· 7 June 2024

Agent replied Β· 12 June 2024

Thank you for your review Vijay, glad to hear Shannon could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes was super helpful, always available and very friendly. She immediately helped me out solve my problem. I can very much recommend her!

Emely Β· 29 February 2024

Agent replied Β· 12 June 2024

Thank you for your review Emely, glad to hear Kimberly could help you.

5/5

Trustpilot

Ginny Pattni of Chase Evans

I recently dealt with Ginny Pattni of Chase Evans. She was seller’s agent on a purchase I was overseeing for a family member. Ginny was great. Super proactive in running issues down and communicative and helpful at all stages of the process. She did a super job for her client the seller and we benefitted from that as buyers.

Stephen Β· 22 December 2023

5/5

Trustpilot

Helpful and responsive property manager

My property manager Danish Ashraf from East Property Management is always very helpful and responsive in resolving the issues with my property. Danish always gives me detailed explanation on the issues and provides valuable insight on the solutions.

Pui Β· 22 February 2023

Agent replied Β· 12 June 2024

Thank you for your review Pui, glad to hear Danish could help you.

5/5

Trustpilot

The rental team always responded well

The rental team always responded well. The check-out too, after three years of renting, was pretty seamless and professional. A special shout out to Vithu for good service!

Alan Β· 28 November 2023

Agent replied Β· 12 June 2024

Thank you for your review Alan, glad to hear Vithu could help you.

5/5

Trustpilot

Kimberly Fernandes was really helpful…

Kimberly Fernandes was really helpful all the way along. She was quite sweet and welcomed us in a very nice way. Really hard to meet such sweet property managers like Kimberly.

Consumer Β· 15 September 2023

Agent replied Β· 12 June 2024

Thank you for your review, glad to hear Kimberly could help you.

5/5

Google

Thank you so much for helping us with our stay in London. Ahmad was really helpful and honest. Hope to rent again with you in the future.

Yangyi Β· 18 December 2023

Agent replied Β· 15 June 2024

Thank you for your review Yangyi, glad to hear Ahmad could help you.

5/5

Google

I had a seamless experience moving into my new rented apartment, thanks to Shabir. They were efficient, responsive, and made the entire process stress-free.

Nahas Β· 16 February 2024

Agent replied Β· 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

Shabir was absolutely amazing through the whole process 10/10. Very responsive and knowledgeable. Never had such an amazing experience in the property market before!

Aaryan Β· 16 February 2024

Agent replied Β· 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

Big thank you to Kimberly Fernandes for…

Big thank you to Kimberly Fernandes for looking into issues I have had in my apartment and being a good negotiator to obtain all necessary approvals for the requested changes!

Aleksandr Β· 28 September 2023

Agent replied Β· 12 June 2024

Thank you for your review Aleskandr glad to hear Kimberly could help you.

5/5

Trustpilot

Perfect Service

Ginny was really helpful, she pushed the sale along and made sure that I knew where everyone is when I moved in. Would definitely use them again!

Doug Β· 8 December 2023

Agent replied Β· 12 June 2024

Thank you for your review Doug, glad to hear Ginny could help you.

5/5

Trustpilot

There were some preexisting issues in…

There were some preexisting issues in the apartment when I moved in. Alan from Chase Evans helped me promptly over email and also by coordinating with contracters to get them fixed.

Sidharth Β· 31 August 2023

Agent replied Β· 12 June 2024

Thank you for your review Sidharth, glad to hear Alan could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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