Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,696 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,696 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,343

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Ginny was great! A very smooth process and she was always on the ball

Jess · 2 December 2024

Agent replied · 9 December 2024

Thank you for your review Ginny, glad to hear Ginny could help you.

5/5

Trustpilot

Great Service and Support

Smooth rental and renewal process with professional staff. Kin Lee was helpful and responsive throughout. Overall, a straightforward experience.

Pavel · 15 September 2024

Agent replied · 22 October 2024

Thank you for your review Pavel, glad to hear Kin could help you.

5/5

Trustpilot

Very easy to get on with and pleasant…

Very easy to get on with and pleasant .exchanges

Sylvester · 27 May 2026

Agent replied · 4 June 2026

Thank you for your review.

5/5

Google

Chase Evans sales service was great in cutting through in a crowded market to achieve a successful sale. Our agent, Ginny Pattni, was definitely on the ball on market trends and was a great liaison point for all parties from offer to completion.

Keith · 26 July 2025

Agent replied · 16 April 2026

Thank you for your review Keith, glad to hear Ginny could help you.

5/5

Trustpilot

Great contact renewal experienced handled by Kin

Kin is our new Chase Evans contact point. He is very professional and patience with the questions I have. The whole renewal process is smooth and satisfactory.

Felit · 20 April 2024

Agent replied · 12 June 2024

Thank you for your review Felit, glad to hear Kin could help you.

5/5

Trustpilot

I was genuinely impressed by the level…

I was genuinely impressed by the level of service. Kin Lee was very prompt and receptive to my concern. In addition, he is very detail minded person and he ensured that everything was done precisely and on time. Thank you Kin for your great customer service!

Wendy · 30 November 2022

Agent replied · 12 June 2024

Thank you for your review Wendy, glad to hear Kin could help you.

5/5

Google

Mohammed Uddin was my POC when property hunting, was extremely cooperative and responsive throughout the process! Really made the whole thing a lot easier to go about, would highly recommend!

Kamil · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

Great collaboration

Kin was a smart and reliable, very timely to answer questions and help, and to the solution. Very lucky enough to work with him.

Fiona · 11 June 2024

Agent replied · 23 August 2024

Thank you for your review Fiona, glad to hear Kin could help you.

5/5

Trustpilot

More than 6 years

We have been renting with Chase Evans for more than 6 years and Terry Singleton has been managing our place and dealing with it in a very professional way and keeps us informed and up to date on everything. Thank you Chase Evans and Terry for the great job.

Anfal · 25 July 2022

Agent replied · 12 June 2024

Thank you for your review Anfal, glad to hear Terry could help you.

5/5

Trustpilot

Helpful property manager from Chase Evans

Aurora Li from Chase Evans Property Management is a reliable and responsive property manager. She always replies promptly and is very patient. I especially appreciate how she helped resolve post-checkout issues, making the process easier for the tenants. I'm truly grateful for her assistance.

Gz · 20 December 2024

5/5

Trustpilot

Amruta was very helpful in negotiating…

Amruta was very helpful in negotiating the terms with our landlord. She exceeded our expectations in hard times. We had a great experience with her.

Sarah · 20 May 2024

Agent replied · 12 June 2024

Thank you for your review Sarah, glad to hear Amruta could help you.

5/5

Trustpilot

I had a great experience with Ginny…

I had a great experience with Ginny Patni at Chase Evans! She made the process of buying my property very easy. She gave good advice and was easily contactable - whenever I had questions she would be very quick to answer, which was great given how stressful property buying can be. I highly recommend working with Ginny at Chase Evans!

Belinda · 17 December 2024

Agent replied · 23 December 2024

Thank you for your review Belinda, glad to hear Ginny could help you.

5/5

Trustpilot

Brilliant Renewals Handler

During the renewal process for our tenancy agreement, Molly Pariyanukul was our dedicated Renewals Handler and she was great. Very prompt in replying, helpful and efficient.

Ilona · 23 April 2024

Agent replied · 12 June 2024

Thank you for your review Llona , glad to hear Molly could help you.

5/5

Trustpilot

Have had a great experience renting…

Have had a great experience renting from Chase evens. Chanelle Da-Silva has been amazing to work with, she has made sure the property had no issues and was very helpful throught the tenancy term. A fantastic organisation to rent a property from.

Gov · 24 March 2023

Agent replied · 12 June 2024

Thank you for your review Gov, glad to hear Chanelle could help you.

4/5

Google

Very good service and results. Will definitely recommend to friends.

Harry · 11 May 2026

Agent replied · 11 October 2026

Many thanks for your review Harry, glad to hear Ginny could assist you

5/5

Google

I couldn't be happier with Mr Mohammed, he was committed to understanding my needs and provided me with a range of options. Highly recommend Chase Evans Greenwich>

Tony · 21 December 2025

Agent replied · 16 April 2026

Thank you for your review, glad to hear Mohammed could help you.

5/5

Google

Ginny was very polite, calm and professional and I felt in good hands!

Sasha · 25 November 2024

Agent replied · 9 December 2024

Thank you for your review Sasha, glad to hear Ginny could help you.

5/5

Trustpilot

Chase Evans’ Property Manager

Chase Evans’ property manager Vivek Buxani has been our main point of contact since our move in, and he’s been fantastic. He’s been extremely helpful in all aspects and has managed to solve any issues that we’ve encountered.

Harvey · 5 July 2023

Agent replied · 12 June 2024

Hi Harvey, thank you for your review! We are so glad to hear that Vivek could help you.

5/5

Trustpilot

Frankie and Rinna were responsive and…

Frankie and Rinna were responsive and accomodating. They are professionals who are easy to work with. Recommend working with them.

Michelle · 31 July 2024

Agent replied · 23 August 2024

Thank you for your review Michelle, glad to hear Frankie and Rinna could help you.

5/5

Trustpilot

Quick professional effective service.

I would like to praise agent Catarina C from Chaseevans. Lately we had issues with broken boiler. Catarina was very professional, fast and effective with super fast communication and excellent speed of service!We enjoyed hot water 2 days later👍Big thank you once again, more agents like her!!!

Iwona · 29 August 2022

Agent replied · 12 June 2024

Thank you for your review Iwona, glad to hear Catarina could help you.

5/5

Google

Mohammed helped me find a flat to rent in East London. He was very helpful, informative and punctual. Highly recommended!

Chris · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review, glad to hear Mohammed could help you.

5/5

Trustpilot

Great speed of response and resolution of issues

We have had an excellent experience with Catarina as our property manager. We've raised about 8 different items over the past few months and each time received an update, within a day, that a contractor will be coming to inspect and sort it. We're very grateful for her proactiveness as we receive regular updates whenever an issue is raised and we remain continually impressed by the speed of response/resolution since working with Catarina.

Alex · 29 April 2024

Agent replied · 12 June 2024

Thank you for your review Alex, glad to hear Catarina could help you.

5/5

Trustpilot

Molly is just a great negotiator

Molly is just a great negotiator. She is very professional and efficient. We have much confidence to let her handle the terms of renewal for us.

Jimmy · 8 April 2024

Agent replied · 12 June 2024

Thank you for your review Jimmy, glad to hear Molly could help you.

5/5

Trustpilot

Thank you Hanna Ganobis​​​ for yr…

Thank you Hanna Ganobis​​​ for yr fantastic service and prompt response as always. Highly recommend Hanna to you all! CheersWilson

Good · 24 July 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Hanna could help you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans's Google reviewsLeave Chase Evans a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent