5/5
GoogleVery pleasant renting experience with Giulio and Chloe. They offered great service and fast professional responses.
Agent replied · 10 November 2024
Thank you for your review. Chase Evans
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,455 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,455 reviews on two platforms, including 225 Google reviews rated 4.0.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotProperty follow up
Lee solved my case quickly and is very kind.
Agent replied · 15 June 2024
Thank you for your review, glad to hear Lee could help you.
5/5
TrustpilotChanelle has always been responsive and…
Chanelle has always been responsive and helpful!
Agent replied · 15 June 2024
Thank you for your review Radhika, glad to hear Chanelle could help you.
5/5
GoogleThey sold our flat, when we thought it wouldn’t sell. They stayed with us all the way through
Agent replied · 12 June 2024
Thank you for your review.
5/5
TrustpilotAttentive
Attentive, efficient and overall a very pleasant experience.
Agent replied · 15 June 2024
Thank you for your review Henry, that's great to hear.
5/5
TrustpilotExcellent service and prompt response
Excellent service! Issues are resolved quickly with great follow up communication.
Agent replied · 25 October 2024
Thank you for your review Sandra, that’s great to hear.
5/5
TrustpilotQuick and professional service from…
Quick and professional service from Chanelle Da-Silva Laires. Very helpful.
Agent replied · 15 June 2024
Thank you for your review Duncan, glad to hear Channelle could help you.
5/5
TrustpilotAndy
Andy's service attitude and work efficiency are very wonderful
Agent replied · 15 June 2024
Thank you for your review Zifan, glad to hear Andy could help you.
5/5
TrustpilotLisa Li was very helpful in helping me…
Lisa Li was very helpful in helping me with some maintenance issue for our flat.
Agent replied · 15 June 2024
Thank you for your review Ying, glad to hear Lisa could help you.
5/5
GoogleAhmad and Chole are very nice!! Many thanks!!!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 12 June 2024
Thank you for taking time to post a review. Chase Evans
5/5
TrustpilotEfficient handling of Lease Renewal
Molly handled the lease renewal process expeditiously and efficiently. We were never left uncertain as to what to do next.
5/5
TrustpilotGood experience with Xin Guo
Good experience with Xin Guo, very responsible and efficiently
Agent replied · 15 June 2024
Thank you for your review Miao, glad to hear Xin could help you.
5/5
TrustpilotAmazing service by Edmond Cheng
Amazing service by Edmond Cheng! Great attitude, fast replying.
Agent replied · 15 June 2024
Thank you for your review Regina, glad to hear Edmond could help you.
5/5
TrustpilotShL.
Thanks for the help from Chanelle Da-Silva Laires 😀😀😀😀😀😀
Agent replied · 25 October 2024
Thank you for your review Liu, glad to hear Chanelle could help you.
4/5
TrustpilotGreat experience
Attentive, bright and responsible agents
Agent replied · 15 June 2024
Thank you for your review Chelsea, that’s great to hear.
5/5
TrustpilotThanks Murat Colak (east property management)!
Always prompt to reply. Committed. Always ensures a highly professional assistance.
Agent replied · 15 June 2024
Thank you for your review Sabrina, glad to hear Murat could help you.
5/5
TrustpilotThanks for Edmond assistance as well as…
Thanks for Edmond assistance as well as understanding
Agent replied · 15 June 2024
Thank you for your review, glad to hear Edmond could help you.
1/5
GoogleAs a tenant, I advice to the tenants and property Owners to avoid this agency. This letting agency promotes itself as a premium agency and the tenants/Landlords are charged accordingly. The day a problem with the property arises, you will struggle to get it fixed due to the incompetence of some of the employees.
5/5
GoogleReally good experience with Jay and Chloe. Very responsive!
Agent replied · 12 June 2024
Thank you for your review. Chase Evans
5/5
TrustpilotFantastic Experience with the Lettings…
Fantastic Experience with the Lettings Team.
Agent replied · 15 June 2024
Thanks for your review Drishti, that's great to hear.
5/5
GoogleVictoria Li is a very good sister. She helps me a lot. She is very efficient and patient. Claire
Agent replied · 12 June 2024
Dear Claire, Thank you for your kind words and the review praising our agent. All the best from Chase Evans Customer relations team.
5/5
TrustpilotVery quick and professional response to…
Very quick and professional response to issues.
Agent replied · 25 October 2024
That's great to hear, thank you for your review Imogen.
1/5
GoogleReally shameful service. As others have said if a lower rating was possible it would be very applicable. Total lack of communication internally leading to a run around for you as the potential tenant. Seemingly unable to gain access to any property they have on the market. Would avoid at all costs.
5/5
TrustpilotAwesome experience
Awesome experience overall, Gladys Kiala in particular was very helpful and responsive for my reference check when moving out.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
