Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have been with Chase Evans for a…
We have been with Chase Evans for a very long time. I would like to comment on Amruta Satia. She has been a wonderful agent dealing and advising us on renewals. She's always on the phone and answers quickly, and replies to all of our queries immediately. It's always such a pleasure, and gives us peace of mind. Thank you Amruta!
KLHCustomer · 19 August 2026
Agent replied · 15 June 2024
Hi there, Thank you so much for your lovely review! We’re really happy and grateful to hear that you’ve been so loyal with Chase Evans, and that Amruta Satia has been wonderful in helping with your renewals. We’ll be sure to pass your kind feedback along, her quick responses and supportive advice truly make a difference! Thanks again for taking the time to share your experience and do let us know if you have any additional comments or questions!
★★★★★ 5/5
TrustpilotAbove and beyond
Ginny Pattni was the agent for our purchase. She guided us through the process from start to finish and really did go above and beyond throughout a long and difficult transaction to respond to what we needed and keep everything moving forward - she was understanding and helped to navigate everyone through the many challenges that arose. Ginny was always available when we needed her and communication was regular, prompt and clear.
Lanjbl · 9 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotExcellent service from Eric Pang
I had a very positive experience with Chase Evans Property Management. Eric Pang was professional, helpful and responsive throughout my sofa replacement issue. He communicated clearly, kept me updated, liaised with the landlord and helped bring the matter to a satisfactory resolution. I really appreciate his support and the way he handled everything.
MOHAMMED · 7 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to write out such a nice review and recommendation of Eric Pang! Were to delighted to hear that he was able to assist you effectively with the replacement of your sofa and that he kept you well in the loop throughout the process. Thanks again - and if you have anything else you wish to share or ask please don't hesitate to reach out!
★★★★★ 5/5
GoogleI’ve just rented my property through Chase Evans, Elephant and Castle Branch, for the fourth year running, and their service has never disappointed me. From sourcing excellent tenants to providing proactive property management, their team consistently delivers. There is always someone available to speak to whenever I need assistance, which gives me real peace of mind as a landlord.
A special thank you to Adam, James, Joanna, Jay, and Victoria for their outstanding service and for making me a very happy landlord!
Josh · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Adam, James, Joanna, Jay, and Victoria could help you.
★★★★★ 5/5
GoogleI recently had to find a new place to live and was in a bit of a panic as I had registered with a few estate agencies who totally wasted my time, until I spoke to Joanna at Chase Evans. She is so professional, has great knowledge of the area that I was looking at and she recommended a few properties that she felt suited my needs. She booked a few viewings and I have to say she won me over within the first few minutes! She is an asset to your company and I will definitely be recommending her to everyone and anyone!
Sedra · 16 January 2026
Agent replied · 16 April 2026
Hi Sedra. Great to hear you were impressed with the service you received from Joanna. Thank you for your review!
★★★★★ 5/5
TrustpilotI had a very positive experience with Mint Mok
I had a very positive experience with Chase Evans, and in particular with Mint Mok as my property manager. Mint was always responsive, professional and helpful throughout my tenancy, and made the check-out and deposit return process very straightforward. I really appreciated her support and would happily recommend her.
Abhishek · 3 September 2026
Agent replied · 25 September 2026
Hi Abhishek - Thank you so very much for your review! We are so pleased to hear that you had such a positive experience with Mint Mok and that she was able to help make your tenancy run smoothly from start to finish. Especially great to hear that the end of your tenancy was handled with ease and that the moving out process was clear and stress free. Your recommendation is much appreciated and we are wishing you the best in your next home! If there is anything you wish to share or ask please don't hesitate to reach out
★★★★★ 5/5
GoogleI had a fantastic viewing experience with Virginia! She was professional, friendly, and incredibly knowledgeable. She took the time to walk me through the property in detail, answered all my questions clearly, and made me feel completely at ease. Her positive attitude and genuine willingness to help really stood out. Highly recommend Virginia to anyone looking for a pleasant property viewing experience. Thank you for such excellent service!
Ka · 26 March 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Virginia could help you.
★★★★★ 5/5
GoogleOwen has been absolutely fantastic right from the start. I received a call within 30 seconds of placing an enquiry, we arranged a viewing, and despite some changes on our end things went as quickly and as smoothly as possible. Fantastic communication throughout, he got to know our specific situation and did a great job of bridging the gap to the landlord. Overall a great experience!
Miranda · 19 March 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Owen could help you.
★★★★★ 5/5
Trustpilotefficiently
I would like to thank Matthew Lung for his good follow-up work in Property Management. Matthew handles tenancy and maintenance issues efficiently and keeps everyone well informed. His consistent and reliable approach helps ensure matters are resolved smoothly and on time.
Carmen · 8 September 2026
Agent replied · 4 June 2026
Thank you for your kind review Carmen! So delighted to hear about your positive experience with Matthew. Providing support and keeping clients informed are very important aspects of our property management service, so its wonderful to know Matthews proactive approach and attention to detail have made a difference. Thank you again for taking the time to share your feedback and note that if you have any other comments or questions please don't hesitate to reach out!
★★★★★ 4/5
Trustpilothad a very positive experience dealing…
had a very positive experience dealing with Kin Lee throughout the renewal of my tenancy. Kin was extremely helpful, professional and responsive, and she did a great job following up with the landlord and helping us reach an agreement that worked for both sides.
Ahmed · 19 August 2026
Agent replied · 25 September 2026
Hi Ahmed,
Thank you so much for your kind review! Really pleased to hear you had a positive experience with Kin Lee during your tenancy renewal.
It’s great that her professionalism, responsiveness, and clear communication helped make the process easier and smoother for you, and that she was able to work closely with the landlord to reach an agreement that suited both sides. We really appreciate your recommendation as well! Please don't hesitate to let us know if you have any additional comments or questions.
★★★★★ 5/5
TrustpilotGinny helped us so much with our…
We couldn't have asked for better help with our South East property search. Ginny went above and beyond, answering every question and teaching us so much about the process that we didn't know as first-time buyers. She even took the stress out of the logistics by recommending a solicitor and a mortgage broker. If you want someone who handles it all with expertise, Ginny is the one!
Rana · 24 February 2026
Agent replied · 25 February 2026
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotOur flat purchase was really…
Our flat purchase was really straightforward helped by Ginny who could not have been more helpful. She was very knowledgeable about the flats and the area and went out of her way to help us complete on time. Would highly recommend.
Consumer · 1 September 2026
Agent replied · 25 October 2024
Hello - Thank you so much for your review! So happy to hear you had an effortless experience with Ginny and that she was able to make the process as straightforward as possible. Always makes such a difference speaking to someone who knows exactly what they're talking about and its great to know Ginny was able to deliver just that! Wishing you the best of luck and know we are always here if you have anything else you wish to share or ask.
★★★★★ 5/5
TrustpilotChase Evans Docklands Branch E14 - sale of flat
Chase Evans Docklands Branch E14 were carefully chosen by us to sell our nearby flat. Anj. Hussain was the agent who guided us through the process with a combination of tenacity and polite, good humour. Additional help was also available from Immanuel Teferi. Their local knowledge was impressive and yielded results. Thank you.
Barry · 23 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Anj and Immanuel could help you.
★★★★★ 5/5
TrustpilotGreat Customer Experience
It has been a great experience being with Chase Evans for a long time now. Kin has been looking at our renewals management for a few years now and has been very diligent, thorough and helpful. I highly recommend Kin and Chase Evans for its high quality of service and friendly associates.
Dhawal · 11 May 2026
Agent replied · 15 June 2024
Thank you for your review, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotWe recently renewed our tenancy through…
We recently renewed our tenancy through this estate agent, and the whole process was handled smoothly and professionally. Communication with Abhijit Gooptu from Renewals Department was clear and timely throughout, and any questions we had were answered quickly and helpfully. Abhijit explained everything in a simple and transparent way.
Tanzi · 18 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Abhijit could help you.
★★★★★ 5/5
TrustpilotMany thanks to the entire Chase Evans…
Many thanks to the entire Chase Evans team for their excellent support in securing a tenant. Special thanks to Lauren Houlihan for her guidance throughout, to Andy Weeranitikun, and especially to Kevin Chidi for organising and finalising everything. Thanks also to Joynal Iftekhar Rahat and Tereza Simkova. Everyone has been exceptionally helpful, kind, and willing to go the extra mile.
AM · 22 September 2026
★★★★★ 5/5
TrustpilotI would like to say a big thank you to Max Watson
I would like to say a big thank you to Max for his excellent help and support. He was incredibly kind, understanding and professional throughout the whole situation.
Iwona · 10 September 2026
Agent replied · 25 October 2024
Hi Iwona, Thank you so much for taking the time to share your experience and for your kind words about Max! We're delighted to hear that he was able to support you during what was understandably a stressful situation. We know how important it is to feel listened to and supported when concerns arise, and it's wonderful to hear that Max's patience, responsiveness, and reassuring approach helped make a difficult situation easier to navigate. Providing clear communication and keeping our customers informed every step of the way is something we take great pride in, so it's especially rewarding to know that Max made you feel heard and that your concerns were taken seriously. Thank you again for your recommendation and for recognising Max's dedication and professionalism. We truly appreciate your feedback and are always here if you need any assistance in the future!
★★★★★ 5/5
TrustpilotDainik Sharma is so patient and helpful…
Dainik Sharma is so patient and helpful during the process of our renting. He always respond very quickly and willing to solve the issue we confronted at anytime.
Xiaoyu · 2 September 2026
Agent replied · 25 September 2026
Thank you, Xiaoyu, for all your kind words! We're delighted to hear that Dainik Sharma provided such patient, responsive, and helpful support throughout your rental journey. We understand that renting a property can sometimes come with challenges, so it's fantastic to know that Dainik was always on hand to respond quickly and help resolve any issues you encountered. Thank you for choosing us, and wishing you all the best in your new home!
★★★★★ 5/5
GoogleOwen was a great person to work with whilst searching for a flat. He was super clear on all that was needed from me, and gave constant updates and advice when I needed it. He also arranged a viewing ASAP in order to help me see a property I'd enquired for at a time that suited me.
Ollie · 16 January 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Owen could help you.
★★★★★ 5/5
TrustpilotContract Renewal Support
Justin has been very helfpul through my contract renewal process. His prompt response and clear communication has made the process very smooth.
Hana · 1 September 2026
Agent replied · 25 September 2026
Hello Hana - Thanks so much for your review! I'm so happy to hear you had a smooth sailing renewal process with Justin - It's so great to know he supplied you with service with prompt answers and clear communication. Wishing you the best of luck and if you have anything you wish to share or ask please don't hesitate to reach out!
★★★★★ 5/5
TrustpilotI’d like to leave a 5-star review for…
I’d like to leave a 5-star review for the lettings team, especially Ginny, who was outstanding throughout the process. Her professionalism, attention to detail, and supportive approach made everything smooth and stress-free from start to finish.
KA · 9 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotAbhijit.Gooptu
Their staff member, Abhijit from the Renewals Department is prompt in responding to my request and his working attitude is professional.
Eliza · 20 August 2026
Agent replied · 25 September 2026
Thank you for your kind words, Eliza. We're so happy to hear that Abhijit was prompt and professional in assisting you. We try our best to provide reliable and trustworthy support to all our customers. If you need anything further, please feel free to reach out to us.
★★★★★ 5/5
GoogleSpecial thanks to Owen Symons who has been super helpful every step of the way since we chose our apartment through Chase Evans. Owen has gone above and beyond, even when issues don't require his input, to make sure things get sorted. Highly recommend him and appreciate his efforts.
DYLAN · 16 January 2026
Agent replied · 16 April 2026
Thank you for your review, glad to hear Owen could help you.
★★★★★ 5/5
TrustpilotRenewal with Chase Evans - thanks Kin!
We had a very smooth start of our renewal process, big thanks to Kin. Kin also explained the changes brought about by the Renters Right Bill. Thank you Kin! Very happy!
Jesse · 30 May 2026
Agent replied · 4 June 2026
Thank you for your review, glad to hear kin could help you.
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