5/5
GoogleI had a great experience dealing with a lovely young, helpful ,and professional young lady Ms Joanna Loizou, I always will recommend for future deals.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,455 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,455 reviews on two platforms, including 225 Google reviews rated 4.0.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
Trustpilotproperty management
Catarina and the entire team are excellent in managing my property, and are very quick whenever troubleshooting is required
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your review.
5/5
TrustpilotHappy with the quick service provided…
Happy with the quick service provided from Louis, very helpful to sort the problem I was having at home
5/5
GoogleVery thoughtful, responsive and smooth process. Ask for Aryola Brami! She was great through the process - right from the viewings to execution.
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. If you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotMylene replies really quickly and gave…
Mylene replies really quickly and gave good advice whenever I had any problems. Thankyou!
5/5
TrustpilotGood service from Amruta Satia.
Rating only, no written review.
5/5
TrustpilotMurat Colak and “East Property…
Murat Colak and “East Property Management” were very helpful to solve our maintenance issues.
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
1/5
GoogleDidn't release the deposit on time (Delay for two months). Poor company structure in handing over the cases between property manager.
5/5
Googlegood services with quick respond. a good choice to appoint chase evans to manage my flatsPositiveProfessionalism
5/5
GoogleVictoria Li is enthusiastic about service ~ relatives are sincere. The house I found is very good~👍 …
1/5
GoogleHelpful pre-contract, extremely unhelpful post-contract. Very long delays and terrible customer service. Strongly recommend going to another agent.
5/5
GoogleBest estate agent/managing agent I've ever dealt with. Gian Gianotti especially deserves a shout out. Andy too.
1/5
GoogleHelpful pre-contract, extremely unhelpful post-contract. Very long delays and terrible customer service. Strongly recommend going to another agent.
5/5
GoogleVery happy with Chase evans，and especially with the helpful and professional Justin.I would recommend him and the agency unreservedly.
5/5
GoogleGreat service and very professional. As an overseas landlord I very much appreciate this and would happily recommend
5/5
GoogleVictoria Li is very responsible
5/5
GoogleThe whole team handled the letting of our property extremely efficiently with great communications throughout
1/5
GoogleI wish I could rate 0 stars... So rude, they were acting like if we were homeless
5/5
GoogleGian, our property manager, was really helpful when we needed help, thanks again Gian.
5/5
GoogleHad a great experience dealing with Victoria Li, she is helpful with everything.
5/5
TrustpilotFantastic property management team at…
Fantastic property management team at chase evans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
