Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,444 reviews across 2 platforms

One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS

Chase Evans's office in London, at One the Elephant, is rated 4.6 out of 5 across 1,444 reviews on two platforms, including 215 Google reviews rated 4.0.

Google logo

4.0 / 5

215

Reviews on Google

This office

Trustpilot logo

1,229

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kin is helpfut

Rating only, no written review.

孙琪 · 30 May 2026

Agent replied · 4 June 2026

Thank you for your review, glad to hear kin could help you.

5/5

Trustpilot

Dainik

Mark · 29 May 2026

Agent replied · 4 June 2026

Thank you for your review, glad to hear Dainik could help you.

5/5

Trustpilot

Louis Merritt of South Property Management

Louis Merritt (South Property Management) has helped to recover more than what we anticipated from the tenant and is responding quickly to our queries.

Jeanny · 19 November 2020

5/5

Google

I had a great experience dealing with a lovely young, helpful ,and professional young lady Ms Joanna Loizou, I always will recommend for future deals.

Ghanim · 13 June 2020

5/5

Trustpilot

property management

Catarina and the entire team are excellent in managing my property, and are very quick whenever troubleshooting is required

E · 24 September 2021

5/5

Google

Rating only, no written review.

Mick · 2 April 2026

Agent replied · 16 April 2026

Thank you for your review.

5/5

Trustpilot

Happy with the quick service provided…

Happy with the quick service provided from Louis, very helpful to sort the problem I was having at home

Marta · 10 June 2021

5/5

Google

Very thoughtful, responsive and smooth process. Ask for Aryola Brami! She was great through the process - right from the viewings to execution.

Aditya · 13 June 2020

1/5

Google

Rating only, no written review.

Fryed · 16 March 2026

Agent replied · 16 April 2026

Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. If you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Mylene replies really quickly and gave…

Mylene replies really quickly and gave good advice whenever I had any problems. Thankyou!

FL · 19 February 2022

5/5

Trustpilot

Good service from Amruta Satia.

Rating only, no written review.

Him · 25 February 2026

5/5

Trustpilot

Murat Colak and “East Property…

Murat Colak and “East Property Management” were very helpful to solve our maintenance issues.

Gregory · 15 December 2021

1/5

Google

Rating only, no written review.

Lai · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

1/5

Google

Didn't release the deposit on time (Delay for two months). Poor company structure in handing over the cases between property manager.

XI · 14 June 2019

5/5

Google

good services with quick respond. a good choice to appoint chase evans to manage my flatsPositiveProfessionalism

Matthew · 10 January 2021

5/5

Google

Victoria Li is enthusiastic about service ~ relatives are sincere. The house I found is very good~👍 …

黃鎧威 · 13 June 2020

1/5

Google

Helpful pre-contract, extremely unhelpful post-contract. Very long delays and terrible customer service. Strongly recommend going to another agent.

Huw · 13 June 2020

5/5

Google

Best estate agent/managing agent I've ever dealt with. Gian Gianotti especially deserves a shout out. Andy too.

Arup · 13 June 2020

1/5

Google

Helpful pre-contract, extremely unhelpful post-contract. Very long delays and terrible customer service. Strongly recommend going to another agent.

Huw · 11 January 2020

5/5

Google

Very happy with Chase evans,and especially with the helpful and professional Justin.I would recommend him and the agency unreservedly.

Yufei · 14 June 2019

5/5

Google

Victoria Li is very responsible

任静卓 · 13 June 2022

5/5

Google

Great service and very professional. As an overseas landlord I very much appreciate this and would happily recommend

Jean · 14 June 2019

5/5

Google

The whole team handled the letting of our property extremely efficiently with great communications throughout

Mark · 13 June 2020

1/5

Google

I wish I could rate 0 stars... So rude, they were acting like if we were homeless

Nicol · 14 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans's Google reviews
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