Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,444 reviews across 2 platforms

One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS

Chase Evans's office in London, at One the Elephant, is rated 4.6 out of 5 across 1,444 reviews on two platforms, including 215 Google reviews rated 4.0.

Google logo

4.0 / 5

215

Reviews on Google

This office

Trustpilot logo

1,229

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Good and efficient service

Good and efficient service, prompt response from my agent.

TLEE · 28 October 2022

Agent replied · 15 June 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

As Chase Evans Property Management

As Chase Evans Property Management, Edmond really helped me a lot!

William · 5 August 2022

Agent replied · 25 October 2024

Thank you for your review William, glad to hear Edmond could help you.

5/5

Trustpilot

Chase Evans Property Management staff Edmond was very helpful

Very kind and helpful staff "Edmond", thank you so much.

Eun · 13 September 2022

Agent replied · 15 June 2024

Thank you for your review Eun, glad to hear Edmond could help you.

5/5

Trustpilot

Property follow up

Lee solved my case quickly and is very kind.

Sdfghb · 12 October 2022

Agent replied · 15 June 2024

Thank you for your review, glad to hear Lee could help you.

5/5

Google

Very pleasant renting experience with Giulio and Chloe. They offered great service and fast professional responses.

Tianqi · 11 November 2021

Agent replied · 10 November 2024

Thank you for your review. Chase Evans

5/5

Trustpilot

Chanelle has always been responsive and…

Chanelle has always been responsive and helpful!

Radhika · 23 December 2022

Agent replied · 15 June 2024

Thank you for your review Radhika, glad to hear Chanelle could help you.

5/5

Google

They sold our flat, when we thought it wouldn’t sell. They stayed with us all the way through

Jeremy · 13 June 2021

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Attentive

Attentive, efficient and overall a very pleasant experience.

Henry · 8 November 2022

Agent replied · 15 June 2024

Thank you for your review Henry, that's great to hear.

5/5

Trustpilot

Excellent service and prompt response

Excellent service! Issues are resolved quickly with great follow up communication.

Sandra · 6 July 2022

Agent replied · 25 October 2024

Thank you for your review Sandra, that’s great to hear.

5/5

Trustpilot

Quick and professional service from…

Quick and professional service from Chanelle Da-Silva Laires. Very helpful.

Duncan · 11 August 2022

Agent replied · 15 June 2024

Thank you for your review Duncan, glad to hear Channelle could help you.

5/5

Trustpilot

Andy

Andy's service attitude and work efficiency are very wonderful

Zifan · 20 September 2022

Agent replied · 15 June 2024

Thank you for your review Zifan, glad to hear Andy could help you.

5/5

Trustpilot

Lisa Li was very helpful in helping me…

Lisa Li was very helpful in helping me with some maintenance issue for our flat.

Ying · 2 December 2021

Agent replied · 15 June 2024

Thank you for your review Ying, glad to hear Lisa could help you.

5/5

Google

Ahmad and Chole are very nice!! Many thanks!!!PositiveResponsiveness, Quality, Professionalism, Value

Yeqing · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking time to post a review. Chase Evans

5/5

Trustpilot

Efficient handling of Lease Renewal

Molly handled the lease renewal process expeditiously and efficiently. We were never left uncertain as to what to do next.

David · 8 April 2024

5/5

Trustpilot

Good experience with Xin Guo

Good experience with Xin Guo, very responsible and efficiently

Miao · 19 August 2022

Agent replied · 15 June 2024

Thank you for your review Miao, glad to hear Xin could help you.

5/5

Trustpilot

Amazing service by Edmond Cheng

Amazing service by Edmond Cheng! Great attitude, fast replying.

Regina · 9 August 2022

Agent replied · 15 June 2024

Thank you for your review Regina, glad to hear Edmond could help you.

5/5

Trustpilot

ShL.

Thanks for the help from Chanelle Da-Silva Laires 😀😀😀😀😀😀

Liu · 29 July 2022

Agent replied · 25 October 2024

Thank you for your review Liu, glad to hear Chanelle could help you.

4/5

Trustpilot

Great experience

Attentive, bright and responsible agents

Chelsea · 21 December 2022

Agent replied · 15 June 2024

Thank you for your review Chelsea, that’s great to hear.

5/5

Trustpilot

Thanks Murat Colak (east property management)!

Always prompt to reply. Committed. Always ensures a highly professional assistance.

Sabrina · 5 April 2022

Agent replied · 15 June 2024

Thank you for your review Sabrina, glad to hear Murat could help you.

5/5

Trustpilot

Thanks for Edmond assistance as well as…

Thanks for Edmond assistance as well as understanding

Ms.He · 12 August 2022

Agent replied · 15 June 2024

Thank you for your review, glad to hear Edmond could help you.

5/5

Google

Really good experience with Jay and Chloe. Very responsive!

Vlad · 13 June 2022

Agent replied · 12 June 2024

Thank you for your review. Chase Evans

1/5

Google

As a tenant, I advice to the tenants and property Owners to avoid this agency. This letting agency promotes itself as a premium agency and the tenants/Landlords are charged accordingly. The day a problem with the property arises, you will struggle to get it fixed due to the incompetence of some of the employees.

Ano · 14 June 2019

5/5

Trustpilot

Fantastic Experience with the Lettings…

Fantastic Experience with the Lettings Team.

DRISHTI · 4 October 2022

Agent replied · 15 June 2024

Thanks for your review Drishti, that's great to hear.

5/5

Google

Victoria Li is a very good sister. She helps me a lot. She is very efficient and patient. Claire

Claire · 13 June 2020

Agent replied · 12 June 2024

Dear Claire, Thank you for your kind words and the review praising our agent. All the best from Chase Evans Customer relations team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans's Google reviews
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