Trusted Agent profile · London
★★★★★
1,459 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,459 reviews on two platforms, including 225 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHuge thanks to Kevin Hunter and Sharlene Richards
We have received an outstanding support from Mr. Kevin Hunter in helping us out to find an ideal for us place as well arranging the Tenancy Agreement and Ms Sharlene Richards of the Property team in tremendous help while we were settling down at the new place!!! Thank you so much!!!
Thank you for your review Natalia, glad to hear Kevin & Sharlene could help you.
5/5
GoogleChase Evans has been our agent over 2 years. I must say that they delivered best service(include property management and rental issues) from my viewpoint. I need to give special thanks to Ian Bates,Aryola Brami,Qiana Zhang and Crystal Fu. I have recommended them to my friends in China as well.
5/5
TrustpilotBest estate agency in the UK
Best estate agency in the UK - fastest, always helpful with issues around the house, going above and beyond to accommodate viewing times, and very honest and straightforward to deal with in terms of check in/check out report. Excellent experience with re-signing contracts as well.
Hi Laura,Thank you for your kind review, it is much appreciated! We are so glad to hear you are happy with our service.
5/5
TrustpilotI would like to express my best recommendation to the Chase Evans Estate
I would like to express my best recommendation to the Chase Evans Estate.The property manager, Mr. Alexander Vaughan, was always kind and helpful! The process of moving in and the dealing with the documents were rather easy.The manager Cato Ng was also very professional and helpful.
Thank you for your review Marija, glad to hear Alexander could help you.
5/5
TrustpilotKin: renewal of tenancy
Kin arranged consideration of our counter-offer (rent) by the property owners, secured their agreement, and sent us the new tenancy agreement to sign over just a couple of working days. A swift and stress-free renewal process.
Thank you for your review, glad to hear Kin could help you.
5/5
TrustpilotMolly works ahead to negotiate with the…
Molly works ahead to negotiate with the tenants for renewal of contract. She update me timely on the progress. It is a very nice experience.
Thank you for your review Terence, that's great to hear.
5/5
TrustpilotReally happy with my experience
When I moved in, the previous tenant had the wall damaged and the food disposer was also not working. Lisa has diligently called me to follow up on these issues and make sure they were resolved. She has gone above and beyond to ensure a good living experience and I really appreciate all the help she has provided!
Thank you for your review Dani, glad to hear Keith could help you.
4/5
TrustpilotReview for Kin Lee ONLY
This review is ONLY regarding Kin Lee. I've had several huge problems with ChaseEvans, so, if this was a review for ChaseEvans as a company, it would have been 1 star. However, Kin Lee has always been super professional up until today (15/07/2022). I highly recommend him, it's good to find people this efficient.
Thank you for your review Diego, glad to hear Kin-Lee could help you. We are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotVery satisfied with my experience
Very satisfied with my experience, especially with Adriana Chaba from the East Property Management. She was very responsive and eager to help. Her support was much appreciated!
Thank you for your review Emma, glad to hear Danish could help you.
5/5
TrustpilotThank you!
The service is so professional with my rental unit. Not only giving me suggested rental price in the market also communicated with me on timely manor.
Thank you for your review Amy, that's great to hear.
5/5
TrustpilotVery responsive and made it easy for…
Very responsive and made it easy for me. Great property management company. Thank you Kin Lee for your help!
5/5
GoogleJoanna is so nice ^^PositiveResponsiveness, Professionalism
Thank you for reviewing our services. Yours, Chase Evans
5/5
TrustpilotProfessional knowledge and experience
Professional knowledge and experience, enabling them to provide high-quality and efficient service to their clients
5/5
TrustpilotFantastic service
Fantastic service throughout a complicated transaction. Ginny Pattni was a superb advisor and agent from start to finish. Thank you!
5/5
TrustpilotGreat Service from Molly Pariyanukul
Received fantastic customer service from Molly Pariyanukul quickly organising the renewal of the tenancy agreement. Kept me updated throughout the process and provided all the relevant documents without delay. Great service.
Thank you for your review Mark, glad to hear Molly could help you.
5/5
TrustpilotHanna Ganobis helped me to find a flat…
Hanna Ganobis helped me to find a flat to rent she is very responsible always reply to email asap.Many thanks
Thank you for your review Omid, glad to hear Hanna could help you.
5/5
TrustpilotJessica Kwok is very helpful and…
Jessica Kwok is very helpful and answered our enquires
Thank you for your review Chau, glad to hear Jessica could help you.
5/5
TrustpilotGladys Kiala, well done.
Gladys Kiala of Chase Evans has done a very good job in handling the tenancy renewal for my apartment at Pan Peninsula. The existing tenancy is extended smoothly and efficiently at a good rental.
Thank you for your review Philip, glad to hear Gladys could help you.
5/5
TrustpilotPositive experience
I have had a positive experience with Molly Pariyanukul from Chase Evans, who is easily contactable and willing to assist with any queries.
Thank you for your review Matt, glad to hear Molly could help you.
5/5
GoogleJay St Louis was a very helpful agent. He listened to what I was looking for and advised me to go and see particular property that I hadn't considered from my online searches. It was perfect for me and Jay helped me every step of the way.
5/5
TrustpilotChase Evans
Chase Evans has been managing my property for abouteight years and throughout the years I've worked with numerous property managers and they have all been very professional.Recently I've been introduced to Edmond Cheng, our new property manager and I have to commend thatEdmond is not only professional but is very pleasantand delightful to work with. He is prompt in responding to all my concerns. Being overseas this gives me peace of mind that my property is left in the care of a responsible manager.Keep up your outstanding work Edmond !Rena Cheng Keok Lim
5/5
TrustpilotI had a very good experience with…
I had a very good experience with Aurora Li, from Chase Evans Property Management. She was very quick to reply to my emails and very supportive as well.
Thank you for your review Suzanne, glad to hear Aurora could help you.
5/5
GoogleGiulio has proved to be a diligent letting agent, accomodating my requests and liasing efficiently with both the landlord and other Chase Evans departments. For someone moving for the first time in London I definitely recommend him and Chase Evans.
Thank you for your review Jacopo, glad to hear Giulio could help you.
5/5
TrustpilotGreat service and gets the job done 5*
Danish has been helping sort out a mould issue in the property and I have to say, I have not been this comfortable with and confident in a property manager ever.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
