5/5
TrustpilotTop notch service
Kin at Chase Evans is super efficient and very professional- couldn’t have asked for a better service!
Agent replied · 15 June 2024
Thank you for your review Vikram, glad to hear Kin could help you.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,458 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotChase Evans (Gladys)
Gladys Kiala from Chase Evans has completed and renew our tenancy with tenants without any complications/ negotiation swiftly. Greatly appreciated.
Agent replied · 25 October 2024
Thank you for your review, glad to hear Gladys could help you.
5/5
TrustpilotProactive service from Chase Evans on…
Proactive service from Chase Evans on contract renewal. My representative Kin Lee, was professional and courteous, and swiftly acted on contract renewal as usual. Great service.
Agent replied · 15 June 2024
Thank you for your review Tony, glad to hear Kin could help you.
5/5
TrustpilotExcellent services fr Chase Evans
Excellent services as always from Chase Evans staffs.They are always helpful, efficient, prompt replies with professional courtesy.Appreciated very much as I have been using their services over 18 years.
Agent replied · 15 June 2024
Thank you for your review Cecilia, glad to hear we could help you.
5/5
TrustpilotHave relocated recently in UK
Have relocated recently in UK, I visited Chase Evans office the first working day when I arrived in London and I met Darnell McDonald. He helped me find and rent a studio within my budget in Canary Whalf. Darnell, thanks for answering my questions and arranging flat viewing.
Agent replied · 25 October 2024
Thank you for your review Yann, glad to hear Darnell could help you.
5/5
TrustpilotEdmond Cheng
Thank you Chase Evans and Edmond for your professional work. In less than 48 hours you change our living room for a new one and in less than 25 minutes the plumber was in my flat changing the boiler. What can I say other than thank you!
Agent replied · 15 June 2024
Thank you for your review Michel, glad to hear Edmond could help you.
5/5
Trustpilotreliable and experienced agent, recommended
very reliable and experienced agent - Kin Lee, who facilitate the negotiation of my rental renewal experience.
Agent replied · 25 October 2024
Thank you for your review Jennifer, glad to hear Kin could help you.
5/5
TrustpilotProperty manager Aurora Li was very…
Property manager Aurora Li was very helpful - issues we had with flat sorted promptly with very courteous communication.
Agent replied · 25 October 2024
Thank you for your review Ian, glad to hear Aurora could help you.
5/5
TrustpilotAppreciation of Molly's service
Ms Molly is very efficient and professional. Really appreciated by her service provided.
5/5
TrustpilotDavide helped me with the renewal of my…
Davide helped me with the renewal of my contract. He managed to agree on a good price with the landlord and made the process very quick, as we were going on holidays. He was very kind and professional with me and we are very grateful to him.
Agent replied · 25 October 2024
Thank you for your review Patricia, glad to hear Davide could help you.
5/5
Trustpilotprofessional
Mr. Danish Ashraf -from East Property Management :Very thoughtful. Always professional and assuring best outcomes. Manages the tasks very fast in matter of hours. Usually before mid day,I would recieve a call back for fulfilled request and a follow up is always there.
Agent replied · 15 June 2024
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotThanks Mariam Bye for your help!
Thanks Mariam Bye for your help for over 3 years finding the best places where to live and the best help possible.I can't thank you enough!
5/5
TrustpilotApartment maintainance
The agency (Kimberly) was very supportive with the recent issue I had with my apartment maintenance. She arranged quick and good quality assistance and everything was sorted our relatively quickly.
Agent replied · 15 June 2024
Thank you for your review Nina, glad to hear Kimberly could help you.
5/5
TrustpilotGreat renewal process
Great renewal process. Clear and concise from Gladys Kiala with renewing our tenancy agreement.
Agent replied · 15 June 2024
Thank you for your review Nils, glad to hear Amruta could help you.
5/5
TrustpilotProfessional
Professional, friendly and knowledgeable staff makes the process as smooth as possible. Abhijit from the Renewals department goes above and beyond.
5/5
TrustpilotOur renewal process was very efficient…
Our renewal process was very efficient and smooth with Amruta Satia, we are very pleased with our property and with the agency work.
Agent replied · 15 June 2024
Thank you for your review Nadine, glad to hear Amruta could help you.
5/5
TrustpilotAchieve rental target
Gladys KialaWe appreciate her recommendations on the tenancy T&C and she achieved the rental amount as recommended. Great Job.
Agent replied · 25 October 2024
Thank you for your review Victor, glad to hear Gladys could help you.
5/5
GoogleGian was so helpful and informative and responded to all of our queries promptly during a recent issue with our rental property. He really did everything he possibly could to get the problem resolved as fast as possible. Thank you again.
5/5
TrustpilotDanish Ashraf at East Property…
Danish Ashraf at East Property Management was very helpful in promptly dealing with my concerns relating to repairs. He was polite, pro-active and very responsive.
1/5
TrustpilotIt starts well and good but in the end..
It starts well and good but in the end, you see the true face of the agency with made-up deductions in the deposit and excuses not to pay.I was able to fight back pretty much all of it but be prepared to waste your time.
Agent replied · 15 June 2024
Thank you Chronis for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotExcellent services
Chase Evans provided excellent services to follow up the rental renewal with existing tenant.
Agent replied · 25 October 2024
Thank you for your review Rebe, that's great to hear.
5/5
TrustpilotWe had the chance to work with Kimberly…
We had the chance to work with Kimberly Fernandes from East Property Management during our move out phase from our flat and she was very helpful and available throughout the process.
Agent replied · 15 June 2024
Thank you for your review Ester, glad to hear Kimberly could help you.
4/5
TrustpilotHanna gets through her work with speed…
Hanna gets through her work with speed and efficiency, I would appreciate her help with the renewal tenancy agreement.
Agent replied · 25 October 2024
Thank you for your review Emily, glad to hear Hanna could help you.
5/5
TrustpilotMy Recent induction hob issue
Recently, my induction hob in my kitchen is not working. When I emailed my property manager Kimberly Fernandes, she responded very quickly and has been very helpful. I really appreciated.
Agent replied · 15 June 2024
Thank you for your review Tao, glad to hear Kimberly could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
