Trusted Agent profile · London
★★★★★
1,458 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI have send an email to Kimberly about…
I have send an email to Kimberly about an issue with my heater and the day after she send me someone and everything was sorted !
Thank you for your review Morena, glad to hear Kimberly could help you.
1/5
Googlewhen u move in their attitude change. Not professional cleaned.
Thank you for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotLike always I remain highly impressed…
Like always I remain highly impressed by the property management team at chase Evans. Mr Murat has come through every time whenever iv put him up with a request. Great job!
Thank you for your review Drishti, glad to hear Murat could help you.
5/5
TrustpilotThanks to Maristella Marangi and South…
Thanks to Maristella Marangi and South Property Management for handling our checkout and post-contract activities so well, always friendly, communicative and professional.
4/5
TrustpilotNice places to rent online could not…
Nice places to rent online could not fault them over the phone very professional, i chose to go elsewhere as no one got back to me over the weekend
Thank you for your review Kaz, that’s great to hear.
5/5
TrustpilotReally appreciate Alaster from the…
Really appreciate Alaster from the Chase Evans Property team for the assistance throughout the process. I spent a really nice year in the apartment. Good price and good service, definitely recommended!
Thank you for your review, glad to hear Alaster could help you.
5/5
TrustpilotNeol NG helps me to handle the…
Neol NG helps me to handle the property, very professional and effective
Thank you for your review, glad to hear Neol could help you.
5/5
TrustpilotKimberley Fernandes (East Property…
Kimberley Fernandes (East Property Manager) is a gem of a manager. She is very helpful and gets your problems fixed in no time. Really sweet and kind as well.
Thank you for your review Amrish, glad to hear Kimberly could help you.
5/5
TrustpilotKudos to Danish
Danish Ashraf from East property management was communicating on timely basis till the issue is fixed. He was in touch and also did follow up before closing the case. Hope to receive such good service in future.
Thank you for your review Sameer, glad to hear Danish could help you.
5/5
TrustpilotReally happy with how Danish Ashraf has…
Really happy with how Danish Ashraf has helped me with the checkout process.
Thank you for your review Sahil, glad to hear Danish could help you.
5/5
TrustpilotDanish Ashraf at East Property…
Danish Ashraf at East Property Management/Chase Evans was very responsive. I had an issue with my bedroom blinds and he arranged for replacement efficiently and then followed-up to ensure that I was happy. No complaints. Great service.
Thank you for your review Pamela, glad to hear Danish could help you.
5/5
TrustpilotLease renewal
Kin Lee negotiated and followed through the process; with reminder emails. Successfully finalised the lease renewal.Smooth process.
Thank you for your review Benjamin, glad to hear Kin could help you.
5/5
TrustpilotAlaster from Chase Evans Property Management was very fast and helpful
I had issue flushing the toilet and it was taken care of the second day by Alaster from Chase Evans Property Management team with prompt response and professional service. I was very satisfied with the result and grateful for Alaster's help.
Thank you for your review Maggie, glad to hear Alaster could help you.
5/5
TrustpilotGreat care and attention
Great care and attention by Ginny Pattni. Providing much needed information without being asked. Very much appreciated.
Thank you for your review, glad to hear Ginny could help you.
5/5
TrustpilotDanish has always been helpful and…
Danish Ashraf has always been helpful and responsive when we’ve raised issues. It’s been really appreciated!
Thank you for your review Isobel, glad to hear Danish could help you.
5/5
TrustpilotResponsive and helpful in the check out process
Chase Evans was very transparent and efficient during the check out process and ensured we received our deposit back in good time. Edmond in particular was extremely helpful and was available to answer our questions and help with our requests.
Thank you for your review Marcel, glad to hear Edmond could help you.
5/5
TrustpilotHannah’s been lovely with helping me…
Hanna’s been lovely with helping me out with my place. Responsible & prompt reply.
Thank you for your review Winnie, glad to hear Hanna could help you.
2/5
GoogleHad a great experience with Jay & Chloe who helped me find and move into my new place smoothly. Unfortunately the property manager, Michael, is unresponsive. I've emailed him 6 times to resolve an issue and he continues to ignore my messages.NegativeResponsiveness
Thank you for your review. Chase Evans
5/5
TrustpilotI would like to express my appreciation to Chaseevan …Appreciation to your staff
I would like to express my appreciation to Ms. Gladys, who helped me to handle my renewal of the rental issues timely.
Thank you for your review Johnny, glad to hear Gladys could help you.
5/5
Trustpilotrate negotiation
Rate increase completed quickly and without hassle. Our agent Molly Pariyanukul did a sterling job quickly ri achieve our requirement
Thank you for your review Pamela, glad to hear Molly could help you.
5/5
TrustpilotThanks to Lee Chen of East London…
Thanks for the efforts of my property manager Lee Chen in quickly resolving my repair need! The contractor who attended my flat for necessary repair works was courteous and professional.
Thank you for your review Yee, glad to hear Lee could help you.
5/5
TrustpilotMolly has worked hard and she’s done a…
Molly has worked hard and she’s done a great job for us
Thank you for your review Enrique, glad to hear Molly could help you.
5/5
TrustpilotMikkel Nielsen from Chase Evans…
Mikkel Nielsen from Chase Evans Property Management works professionally providing clear update, timely follow up and prompted response all the times. Mikkel’s efforts and customer oriented manner helpa lot and are highly appreciated.
Thank you for your review Kin, glad to hear Mikkel could help you.
5/5
TrustpilotI did two flat viewings with Georgia…
I did two flat viewings with Georgia and she was very professional. Unfortunately my bid wasn’t accepted.
Thank you for your review Kasper, glad to hear Georgia could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
