Trusted Agent profile · London
★★★★★
1,458 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Trustpilotprompt responses and quality service by Mr. Kin Lee
We appreciate a lot the prompt responses and quality service by Mr. Kin Lee (our dedicated Renewals handler).
Thank you for your review Chin, glad to hear Kin could help you.
5/5
TrustpilotTheir Senior Renewals Coordinator
Their Senior Renewals Coordinator, Kin Lee, has provided me a professional and positive advice on the rental market together with his responsible behavior and responsive character.
Thank you for your review Dennis, glad to hear Kin could help you.
5/5
TrustpilotI moved in this week to my new flat and…
I moved in this week to my new flat and my property manager, Kimberly Fernandes, has been very responsive to all issues I have reported so far!
Thank you for your review, glad to hear Kimberly could help you.
5/5
TrustpilotGood experience with Chase Evans…
Good experience with Chase Evans professionals. Kin Lee I collaborated with provided all necessary information for tenancy agreement prolongation.
Thank you for your review Sergii, glad to hear Kin could help you.
5/5
TrustpilotLee, very prompt and helpful property manager!
I had reported two issues previously to another property manager but was not contacted further but then I emailed Lee and someone from maintenance came in 2 days. He was very helpful and urgently attended my matter!
Thank you for your review Jaima, glad to hear Lee could help you.
5/5
TrustpilotLauren Martin from Chase Evans was very…
Lauren Martin from Chase Evans was very helpful in addressing a tenant payment issue. Not only did she solve the immediate issue, but she also proactively addressed any follow up items that might have arisen. A job well done.
Thank you for your review Mel, glad to hear Lauren could help you.
5/5
TrustpilotChase evans is a great company and what…
Chase evans is a great company and what makes it good is its employees. I highly recommend working with Max Watson who is great at managing flats in London and is very dedicated to his work. Thank you max!
Thank you for your review Nayla, glad to hear Max could help you.
5/5
TrustpilotFast response
Fast response. Good property management. Reasonable charge.
Thank you for your review Eric, glad to hear we could help you.
1/5
TrustpilotProfessional service of robbing…
Professional service of robbing industry ever. Check out report I got, Hold me responsible of many things that are not in check in report even the constructional faults too.
Thank you Koray for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more
5/5
GoogleIan Bates went above and beyond to ensure we found a replacement tenant for our flat in Elephant & Castle. Working weekends, answering e-mails promptly and providing professional advice. Recommend working with him and CE.
5/5
TrustpilotThe utmost gratitude is extended to you, esteemed Mr. Kimberly Fernandes.
We greatly appreciate Mr. Kimberly Fernandes from East Property Management for promptly informing us of the EICR results and providing excellent recommendations to resove the issues today.
Thank you for your review 联桂, glad to hear Kimberly could help you.
5/5
TrustpilotExcellent property manager from Chaseevans…
Danish.ashrar from Chaseevans is a fantastic property manager. He addressed the issue quickly and assisted us in resolving it.
5/5
TrustpilotMy experience with Chase Evans so far…
My experience with Chase Evans so far has been very positive. Right from beginning of my house search, the agent that helped me in finding my home to the team who processed the contract and now the dedicated property manager Roman Radaev. I hope it stays this way, the team does a wonderful job. This review is particularly about my property manager who is always very prompt and responsive, constantly follows up with the landlord to ensure things are sorted and always makes it a point to give me updates on my requests. He is very helpful and his responsiveness gives the comfort that you can reach out anytime you need. He makes sure to arrange the services to get it done as soon as possible.
5/5
TrustpilotBest Property to stay in London
Thank you very much Chase Evans, esp Danish to help me on fixing the bulb. Very quick respons & solutive. I always feel comfortable staying at this property.
Thank you for your review Sevrina, glad to hear Danish could help you.
5/5
TrustpilotGladys Kiala at Chase Evans
Gladys Kiala at Chase Evans was very responsive on email and has enabled us to complete the necessary documentation quickly and efficiently.
Thank you for your review Julian, glad to hear Gladys could help you.
4/5
TrustpilotGood experience
Good experience with Camille Lai doing a tenancy assignment. Referencing process was a bit of a faff but worked out in the end.
Thank you for your review Ava, glad to hear Camille could help you.
5/5
TrustpilotTo Kin Lee
To Kin Lee , We are so lucky Kin Lee being our renewal handler. Kin ability to turn any possibility into real. He is also very professional and highly efficiency.
Thank you for your review Alice, glad to hear Kin could help you.
5/5
TrustpilotVery helpful
Very helpful, smooth and efficient service from Molly Pariyanukul in renewing the tenancy.
Thank you for your review, glad to hear Molly could help you.
1/5
GooglePoor performance, which is compensated with exorbitant prices. In addition, the quality is subterranean and the customer service non-existent. The employees are mostly unfriendly. Would definitely not recommend Chase Evans as a real estate agent!NegativeResponsiveness, Quality, Professionalism, Value
Dear Mr Strasser, We are very sorry to hear about your experience. Unfortunately, we are not able to place your name at any point of either lettings or sales client journey. In order to investigate further, we wonder if you could possibly elaborate on your experience by writing about specifics to customerservices@chaceeveans.co.uk . Yours, Chase Evans
5/5
TrustpilotFast
Fast , efficient and concise service and able to understand customer's needs and provide timely guidance and support. Responsive and helpful.
Thank you for your review Tsang, that’s great to hear.
5/5
TrustpilotThey try to please everyone
They try to please everyone, both tenants and landlords
Thank you for your review Mohammad, that's great to hear.
5/5
TrustpilotDanish Ashraf was very professional
Danish Ashraf was very professional, and he kept up with the maintenance actively, which helped me a lot.
5/5
TrustpilotSmooth renewal
Chase Evans renewals negotiator Hanna Ganobis handled our tenancy renewal efficiently and professionally. Very satisfied.
Thank you for your review, glad to hear Hanna could help you.
5/5
TrustpilotYa Wen was very efficient when some…
Ya Wen was very efficient when some appliances broke in my flat. It took only a few days to get everything sorted. I'm really happy the way things were managed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
