Trusted Agent profile · London
★★★★★
1,458 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience with Chase Evans Property Management
Many thanks for Edmond with his kindness and patience. He has helped me a lot including move-in, bills and maintaining stuff, and the replies are always quick and useful.Generally, it is a great experience with him and his team Chase Evans Property Management. Thank you guys again : )
Thank you for your review Wen, glad to hear Edmond could help you.
5/5
TrustpilotMolly Pariyanukul was really…
Molly Pariyanukul was really helpful and reply quickly to my email. Overall really good service and I like the fact that she will keep updating my status. Thank you
Thank you for your review Clement, glad to hear Molly could help you.
4/5
TrustpilotChase Evans-Roman has been really…
Chase Evans-Roman has been really supportive of every query and help over the last couple of months. It is so useful to have support through the tenancy esp. during the pandemic and Roman has truly done that for us. Greatly appreciated!
1/5
GoogleVery disappointed with the service. Before booking the accomodation, they will frequently follow up and respond to mails. Once you sign the contract, they will not respond to mails or calls or pay heed to your troubles/query. Following up for over month but no response. Better try with other estate agency. Pls look into the record under name Pallavi for Kempton house
Dear Vishesh, Thank you for writing the review. We are sorry about your experience but, we are not able to extract your record based on the name here (Vishesh), and wonder if you could possibly write direct to marketing@chaseevans.co.uk with more details, so we can get the message through to the right person and help improve the service. We hope to hear from you soon. Chase Evans team.
5/5
TrustpilotThank you Lee Chen!
I had had many issues with the flat, including a broken bed. As soon as Lee Chen got my case; she managed to solve it in less than 48 hours, from requesting budget and approval from the landlord, to ordering a new bed frame and delivering it. Thank you!
Thank you for your review Anastazja, glad to hear Lee could help you.
5/5
TrustpilotPrompt and to the point service from Kin Lee
Kin Lee has recently handled my renewal. He was responsive, polite and transparent with all his communication. Very happy with the prompt responses I received from Kin.
Thank you for your review Rinat, glad to hear Kin could help you.
5/5
TrustpilotExceptional service Bailey Chan
Exceptional service Bailey Chan. smooth handling of requisites and timelines. Pleasure to get him as our property manager
Thank you for your review Megha, glad to hear Bailey could help you.
5/5
TrustpilotExcellent flat sale
Ginny Pattni at Chase Evans was incredibly helpful and steered us through a bumpy process of selling a flat. She was always responsive and attentive and it was an absolute pleasure working with her on the transaction.
Thank you for your review Jason, glad to hear Ginny could help you.
5/5
TrustpilotAurora Li is my property manager and…
Aurora Li is my property manager and she helped me fix the problem in our house promptly and did a great job
Thank you for your review Arjun, glad to hear Danish could help you.
5/5
TrustpilotMolly P was an absolute star in helping…
Molly P was an absolute star in helping us to renew our tenancy, she was very kind and understanding of difficult circumstances. Hope to deal with her again.
Thank you for your review Alex, glad to hear Molly could help you.
5/5
TrustpilotWe had an excellent experience renewing…
We had an excellent experience renewing our Contract. Kin Lee conducted the entire process with great ethics, professionalism, skill and clarity. We definitely recommend it and we are happy. We hope that the next renewal will take place on the same basis.
Thank you for your review Malker, glad to hear Kin could help you.
5/5
GoogleChase Evans have been so helpful from first viewing, securing the rental property and ongoing support with maintenance. A great company to consider if you are looking for accommodation in the Docklands area with a fantastic team. I can't thank Gian and the team enough.
5/5
TrustpilotThey provide excellent service
They provide excellent service, the renewal process is so smooth and efficient. I have no doubt to recommend them.
Thank you for your review, glad to hear the renewal team could help you.
5/5
TrustpilotPleasure dealing with Ginny
Pleasure dealing with Ginny, she is helping us with the flat purchase. Genuinely impressed by her tailored approach to our requests. Very rare experience these days. Strongly recommend this agent, you won't regret.
Thank you for your review Gregorio, glad to hear Ginny could help you.
5/5
TrustpilotKimberly Fernandes
Glad that Kimberly Fernandes helped me out in resolving an issue with the current tenant. It was due to her speedy mitigation and assistance that prevented any mishaps and unhappy parties. Very happy with her work.
Thank you for your review Teal, glad to hear Kimberly could help you.
5/5
TrustpilotGreat agents in London
It's the second time I rent with Chase Evans and we are very happy with the service they provide. They're serious agents and Dennis from Property Management has done a great job in helping with our requests.
That's great to hear, thank you for your review Lex.
5/5
TrustpilotGreat experience
Overall, it has been a good and efficient experience. Replied on time and clear enough. Always listen to requirements and try the best to satisfy. Great.
Thank you for your review Yiming, that’s great to hear.
5/5
TrustpilotKin Lee
Kin Lee，the staff of ChaseEvans, is very helpful and always provide prompt response to my queries. I really appreciate the service provided by Kin.
Thank you for your review Ping, glad to hear Kin could help you.
5/5
TrustpilotThe best agent in the UK
The best agent in the UK, they address my issues quickly and meet any requests I mentioned. They are professional, efficient and skilled.
That's great to hear, thank you for your review.
5/5
TrustpilotPromptly responded
I was assisted by Danish, which helped me promptly and with professionalism. I felt he had my best interest at heart. He made my process smooth and without delay.
Thank you for your review Catia, glad to hear Danish could help you.
5/5
TrustpilotOur property manager Narene at Chase…
Our property manager Narene at Chase Evans has been so very helpful in answering emails and troubleshooting any issues that we come across. She has gone out of her way to assist us and we are very grateful.
Thank you for your review Noelle, glad to hear Narene could help you.
5/5
TrustpilotAfter very long someone from Chase…
After very long someone from Chase Evan’s was responsive and sorted the matter. Otherwise we really have to chase a lot and often don’t get any help. Kimberley Fernandes (east property management) helped here.
Thank you for your review Raghav, glad to hear Kimberly could help you.
5/5
TrustpilotHarvey is brilliant!
Harvey dealt with a very stressful situation for myself in a very professional way. He was very responsive with emails and kept me calm and assured everything would be dealt with! Thank you again Harvey.
Thank you for your review Akexandra, glad to hear Harvey could help you.
5/5
TrustpilotComment from an overseas property owner
While we were frustrated with issues with the previous property managers, Mr Kin Lee, Senior Renewal Co-ordinator, has tried to soothe us with efficient work and timely updating of us regarding our property renting renewal. ChaseEvans shall keep up with the standard of services propagated by the company.
Thank you for your review Kit, glad to hear Kin could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
