Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,458 reviews across 2 platforms

One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS

Part of Chase Evans, see every office.

Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.

Google logo

4.0 / 5

225

Reviews on Google

This office

Trustpilot logo

1,233

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes has been helpful in arranging the replacement of the toilet cover.

Si · 21 December 2023

Agent replied · 15 June 2024

Thank you for your review Si, glad to hear Kimberly could help you.

5/5

Trustpilot

Excellent Customer Service

Excellent Customer Service. Danish was happy to help and got straight to work with my enquiry. A refreshing approach!

Coffee · 25 July 2023

Agent replied · 15 June 2024

Thank you for your review Coffee & Fandisha, glad to hear Danish could help you.

5/5

Trustpilot

Friendly and Helpful Advice from Molly Pariyanukul

I received very helpful advice from and prompt action by Ms. Molly Pariyanukul, my dedicated Renewals handler for the renewal of the tenancy contract for another 12 months. Her advice and action leads to a quick agreement and acceptance of the renewal contract by the tenants.

Oliver · 27 September 2024

Agent replied · 25 October 2024

Thank you Oliver for your review, glad to hear Molly could help you.

5/5

Trustpilot

Vithusan is quite professional and…

Vithusan is quite professional and gentle. He always pays attention to each customer needs.

Raffaele · 23 November 2023

Agent replied · 15 June 2024

Thank you for your review Raffaele, glad to hear Vithusan could help you.

5/5

Trustpilot

Excellent service from Max Qian

Max Qian was helping out with my checkout procedures. He was very prompt on responding my message and provide excellent service. The whole process went well! Definitely recommend Max!

Minghua · 10 August 2022

Agent replied · 15 June 2024

Thank you for your review Minghua, glad to hear Max could help you.

5/5

Trustpilot

The help and support we received was…

The help and support we received was amazing. Special thank you to Georgia.

IIIOOO · 15 December 2023

Agent replied · 15 June 2024

Thank you for your review, glad to hear Georgia could help you.

5/5

Trustpilot

Kin Lee

Kin Lee, one of the members of the property renewal team, has been dealing with my property renewal efficiently as what he did in the previous years. Even when sometimes when the property has to be remarketed, the staff from Chase Evans could find new tenants within our expected rent within a very short period of time. Their hard work deserves to be appreciated.

Man · 29 September 2023

Agent replied · 15 June 2024

Thank you for your review Man, glad to hear Kin could help you.

5/5

Trustpilot

Table repair / change - Edmond, Chase Evans Property Management

Edmond from Chase Evans Property Management was extremely efficient and helpful. Our issue was resolved as promptly as possible, with as little effort from us required.

Amal · 26 November 2022

Agent replied · 15 June 2024

Thank you for your review Amal, glad to hear Edmond could help you.

5/5

Trustpilot

Thank you!

Our renewals handler, Madison Feng was a pleasure to work with. She was attentive and extremely professional. I highly recommend her and Chase Evans. Thank you so much.

Mesk · 2 September 2022

Agent replied · 15 June 2024

Thank you for your review Mesk, glad to hear Madison could help you.

5/5

Trustpilot

Good customer service

Renewal process very smooth with the help of Camille Lai and Adam James. In addition, my new Property Manager, Emilio Marozzi is incredibly responsive.

DP · 27 January 2023

Agent replied · 15 June 2024

Thank you for your review, glad to hear Camille, Adam & Emilio could help you.

5/5

Trustpilot

Molly from Chase Evans

I had the pleasure of working with Molly recently helping me sort out some issues. She was incredibly patient and understanding, and she went above and beyond to help me resolve the issue. She is a true asset to the Chase Evans team.She was very responsive to my emails and phone calls, and she always kept me updated on the progress.

Rawan · 30 November 2023

Agent replied · 15 June 2024

Thank you for your review Rawan, glad to hear Molly could help you.

5/5

Trustpilot

Exceptional Service

I'm renting a flat with Chaseevans since a year now ! It's been a very swift experience. Letting Agent Martin and Molly Pariyanukul Renewals Negotiator are those people who understands the need of urgency and act accordingly. We are very happy with the services.

Bibi · 15 October 2024

Agent replied · 25 October 2024

Thank you for your review Bibi, glad to hear Martin and Molly could help you.

5/5

Google

Recently signed a tenancy agreement through Chase Evans EC and received incredibly professional and client-oriented service from Jo and her team. She took the time to show us multiple flats that fit our specification, guided us through the offer process and was always on hand to answer questions any time of day. Highly recommended for anyone looking to rent a flat around Elephant and Castle.

Hafsteinn · 17 August 2023

Agent replied · 12 June 2024

Thank you for your review Hafsteinn, glad to hear Jo and the team could help you

5/5

Trustpilot

Provide good service and they are…

Provide good service and they are efficient. Danish Ashraf is really helpful to help us solve the problem.

Knis · 17 July 2023

Agent replied · 15 June 2024

Thank you for your review Knis, glad to hear Danish could help you.

5/5

Trustpilot

Catarina was amazing!

Catarina was amazing with dealing with our deposit release. She kept me informed throughout the whole process and was very quick with answering any questions that I had.

Rusne · 8 August 2022

Agent replied · 15 June 2024

Thank you for your review Rusne, glad to hear Catarina could help you.

5/5

Trustpilot

Ginny Pattini was very friendly and…

Ginny Pattini was very friendly and helpful throughout our sale. Nothing was to much trouble. The house sale was dealt with professionally and efficiently from beginning to end.I would not hesitate to recommend Chase Evans Greenwich to my friends and family.Thankyou so much Ginny

Janet · 13 December 2023

5/5

Trustpilot

Danish Ashraf was very quick and…

Danish Ashraf was very quick and friendly to help me with a maintenance issue, much appreciated his help!

Tenant · 15 July 2023

Agent replied · 15 June 2024

Thank you for your review Tenant, glad to hear Danish could help you.

5/5

Trustpilot

Hassle-free one stop letting management…

Hassle-free one stop letting management services provided by Chase Evans. I have been using their services for the last 7.5 years and they never let me down. Would like to thank Mr Kin Lee for the recent assistance he offered in tenancy agreement renewal. He is always patient, courteous and knowledgeable, which is what you expect from an experienced professional in letting management. Well done!

Will · 9 August 2023

Agent replied · 15 June 2024

Thank you for your review Will, glad to hear Kin could help you.

5/5

Trustpilot

Senior Renewals coordinator Kin Lee is…

Senior Renewals coordinator Kin Lee is good.

Edmond · 25 March 2024

Agent replied · 15 June 2024

Thank you for your review Edmond, glad to hear Kin could help you.

5/5

Trustpilot

5 stars

Kimberley Fernandes has been of huge help with my repair. Always available and super nice.

Max · 26 September 2023

Agent replied · 15 June 2024

Thank you for your review Max, glad to hear Kimberly could help you.

5/5

Trustpilot

Danish Ashraf was really helpful in…

Danish Ashraf was really helpful in flat maintainance at East property management. Really nice guy and lovely to speak to.

Hanzhi · 10 May 2023

Agent replied · 15 June 2024

Thank you for your review Hanzhi, glad to hear Danish could help you.

5/5

Trustpilot

There was no hot water from the shower…

There was no hot water from the shower and the property management team solved the problem in time,especially chanelle da silva responded in a timely manner!

杨宇昕 · 11 October 2022

Agent replied · 15 June 2024

Thank you for your review, glad to hear Chanelle could help you.

5/5

Trustpilot

Extremely professional & helpful

I wanted to express my sincere appreciation for the exceptional work of Danish Ashraf of Chase Evans. Your expertise & responsiveness have made a significant impact on renting out my apartment recently. Your ability to balance my interests with tenant satisfaction is commendable. Thank you for your advice and efforts.

Ronald · 24 June 2024

Agent replied · 25 October 2024

Thank you for your review Ronald, glad to hear Danish could help you.

5/5

Trustpilot

Fantastic!

Danish Ashraf from East Property Management has been excellent in attending to our multiple queries and issues, he is both speedy and reliable!

Kam · 27 January 2023

Agent replied · 15 June 2024

Thank you for your review Kam, glad to hear Danish could help you.

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