4/5
TrustpilotMolly is responsive to my inquiry and…
Molly is responsive to my inquiry and helpful.
Agent replied · 15 June 2024
Thank you for your review Diane, glad to hear Domenica could help you.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,455 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,455 reviews on two platforms, including 225 Google reviews rated 4.0.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMolly is great to work with
Molly is great to work with, very communicative and responsive to any queries we might have.
Agent replied · 15 June 2024
Thank you for your review Sarah, glad to hear Molly could help you.
5/5
TrustpilotNice experience with Property Manager
Special shout out to Lee Chen at Chase Evans.Lee was very friendly and polite, quick to respond, and solved our issues in timely manner since we reported them. Thank you very much Lee!
Agent replied · 15 June 2024
Thank you for your review Yuer, glad to hear Lee could help you.
5/5
TrustpilotThank you
The experience was fast and fuss free. Thank you Amruta. Blessings
Agent replied · 15 June 2024
Thank you for your review DJ, glad to hear Amruta could help you.
5/5
TrustpilotSmooth contract renewal
Our tenancy contract renewal was handled swiftly and without any issues by Molly Pariyanukul (Chase Evans Property Administrator). Molly was efficient, helpful, responsive, and professional. Great service.
Agent replied · 15 June 2024
Thank you for your review Jonas, glad to hear Molly could help you.
5/5
TrustpilotExceptional Experience with Federico from East Property Management
Had a great experience with Property Manager - Federico C from the Chase Evans East Region. His enthusiasm, promptness and empathy in helping resolve issues quickly and going out of his way to guide us on many other practical solutions (we are new to the country) , made it a pleasant experience.
Agent replied · 25 October 2024
Thank you for your review Shivamshu, glad to hear Federico could help you.
5/5
TrustpilotGreat Service and Support Throughout the Rental Process
I had a great experience working with Amruta Satia during the rental contract process. She was always quick to respond to any questions I had and helped coordinate with the concierge on my behalf. Her professionalism and efficiency made the whole experience smooth. I'm truely grateful to meet her at ChaseEvans.
Agent replied · 25 October 2024
Thank you for your review Yinuo, glad to hear Amruta could help you.
4/5
TrustpilotKin Lee of Chase Evans
I have been dealing with Kin on various letting properties since 2021 when he was a Renewals Negotiator. I noted he's now been promoted as Senior Renewals Coordinator. He's terrific at providing professional inputs and even offers assistance when things fall outside his areas. It's undoubtedly a great experience to work with him. I don't hesitate to recommend his high quality and efficient service.
Agent replied · 15 June 2024
Thank you for your review Gladys, glad to hear Kin could help you.
5/5
TrustpilotThanks to Danish for his hard work and…
Thanks to Danish for his hard work and responsiveness.
Agent replied · 15 June 2024
Thank you for your review James, glad to hear Alan could help you.
5/5
TrustpilotFair deal
Kin Lee is the assigned renewal negotiator for my apartment. He is responsive during the negotiation with the tenant. Finally, our offer is accepted by the tenant with balanced interest on both sides.
Agent replied · 15 June 2024
Thank you for your review Lilian, glad to hear Kin could help you.
1/5
Trustpilotthe apartment we signed online and when…
the apartment we signed online and when we moved in is a total discrepancy and the agent did nothing to repair anything on the premise we sent an email call and they said they will send contractor but nothing is done Flat 1407 Crawford Building 112 Whitechapel High Street, London, E1 7AP
Agent replied · 25 October 2024
Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, we take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.
5/5
TrustpilotAssignment of STA.
Amruta was very helpful in the process of adding me to the tenancy agreement and helping me getting the verification process done.
Agent replied · 15 June 2024
Thank you for your review Jesus, glad to hear Amruta could help you.
5/5
TrustpilotKin is always responsive and helpful in…
Kin is always responsive and helpful in handling the rental matters of my apratment.
Agent replied · 15 June 2024
Thank you for your review Kin, glad to hear Ran could help you.
5/5
TrustpilotSpecial Thanks to Hanna Ganobis for the…
Special Thanks to Hanna Ganobis for the efficient communications :))
Agent replied · 15 June 2024
Thank you for your review, glad to hear Hanna could help you.
5/5
TrustpilotCamille Lai is an excellent agent
Camille Lai is an excellent agent. Always available, patient and careful. By the best letting agent I've had at Chase Evans.
Agent replied · 15 June 2024
Thank you for your review Dan, glad to hear Camille could help you.
5/5
TrustpilotDennis was very helpful and resolved my…
Dennis was very helpful and resolved my issue quickly
Agent replied · 25 October 2024
Thank you for your review Chris, glad to hear Dennis could help you.
5/5
TrustpilotMolly Pariyanukul from Chase Evans has…
Molly Pariyanukul from Chase Evans has been our "renewals negotiator" for our rental property for the last few years. She has always been very helpful and efficient in ensuring a smooth transition between contracts. Always helpful with any questions we may have had and always answers without any delay.
Agent replied · 25 October 2024
Thank you for your review Jackie, glad to hear Molly could help you.
5/5
TrustpilotMould problem sorted swiftly
Upon moving into my new apartment, I encountered a mold problem in the bathroom. Fortunately, I reached out to Kimberly Fernandes, my property manager, for assistance. Her response was swift, and she immediately took steps to address the issue. A contractor was promptly dispatched to complete the task as quickly as possible. I appreciate how quickly she took action and her commitment to solving the issue promptly.- Girethar Shanmugam
Agent replied · 15 June 2024
Thank you for your review Girethar, glad to hear Kimberly could help you.
5/5
TrustpilotChase Evans had been managing my London…
Chase Evans had been managing my London properties for a decade now. They are very responsive and do things right. Had a dispute with one block management company and they resolved it for me as well. Also they are very good at marketing my properties for renting out, my properties had almost no vacant periods except for during transitions.
Agent replied · 15 June 2024
Thank you for your review Spark, that’s great to hear.
5/5
TrustpilotGreat Service - Xin Guo, VIP/Multi Property Management
I cannot say enough good things about the support we receive from Xin Guo, VIP/Multi Property Management.Xin is very attentive to our needs as a tenant. Thank you Xin.
Agent replied · 15 June 2024
Thank you for your review Michael, glad to hear Xin could help you.
5/5
TrustpilotMs Amruta is a good staff.
Ms Amruta is a good, responsible and helpful staff.
Agent replied · 15 June 2024
Thank you for your review Judy, glad to hear Amruta could help you.
5/5
TrustpilotMolly is very nice
Molly is very nice, patient and warm hearted, and also she is professional. She help me so lot about renew my tenancy!
Agent replied · 15 June 2024
Thank you for your review Mania, glad to hear Molly could help you.
5/5
TrustpilotCaterina, Chase Evans
Sure! Here’s a short message for Trustpilot:I recently had the pleasure of working with Catarina from Chase Evans, and I was thoroughly impressed by her professionalism and efficiency. Despite initial issues with the company, Catarina quickly resolved everything and provided excellent support. Her prompt responses and dedication made a significant difference. Highly recommend her service!
Agent replied · 25 October 2024
Thank you for your review Farid, glad to hear Catarina could help you.
5/5
TrustpilotThank you Gladys Kiala Renewals…
Thank you Gladys Kiala Renewals Negotiator she replied to me so quickly I was impressed.
Agent replied · 15 June 2024
Thank you for your review Anestis, glad to hear Gladys could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
