Trusted Agent profile · London

Chase Evans London reviews

4.6

★★★★★ Excellent

1,444 reviews across 2 platforms

One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS

Part of Chase Evans, see every office.

Chase Evans's office in London, at One the Elephant, is rated 4.6 out of 5 across 1,444 reviews on two platforms, including 215 Google reviews rated 4.0.

Google logo

4.0 / 5

215

Reviews on Google

This office

Trustpilot logo

1,229

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kin Lee is very helpful during the…

Kin Lee is very helpful during the renewal discussion. Kin took good care of interest both for landlord and tenant and took effective action to land the renewal timely. I'm satisfied with the communication with Kin.

Li · 13 January 2023

Agent replied · 15 June 2024

Thank you for your review Li, glad to hear Kin could help you.

5/5

Trustpilot

Kim made the process extremely smooth…

Kim made the process extremely smooth and was very helpful and efficient. No complaints.

Tara · 29 June 2024

Agent replied · 25 October 2024

Thank you for your review Tara, glad to hear Kin could help you.

5/5

Google

These guys have been great - attentive to our needs and quick to respond! A special shoutout to Sharlene Richards who has continued to support our every need efficiently and effectively!

Faran · 13 June 2023

Agent replied · 12 June 2024

Dear Feran Hannani, Thank you for reviwing our services. Chase Evans

5/5

Trustpilot

Edmund great performance as property manager

I would like to take this opportunity to single out one employee of Chase Evans property management for special praise namely, the property manager Edmund >> Edmund assisted me for over a year with any issue I have during my tenancy and in each occasion he was able to sort out the best solution. He always followed up the repair to make sure the outcome was lasting and consolidated. > I believe that employees are a vital resource for a business. This belief has been reinforced by Edmund' work with me as a tenant, where he undoubtedly adds value to Chase Evans .>

Sergio · 15 May 2023

Agent replied · 15 June 2024

Thank you for your review Sergio, glad to hear Edmund could help you.

5/5

Trustpilot

Frankie Chong has been very nice and…

Frankie Chong has been very nice and helpful! Really appreciate his help

M · 30 July 2024

Agent replied · 25 October 2024

Thank you for your review, glad to hear Frankie could help you.

5/5

Trustpilot

Kin Lee is the agent that helped me to…

Kin Lee is the agent that helped me to talk to my landlord. Very happy to see that in the crisis that tenants experience right now someone still cares and helps!

Sofia · 6 June 2023

Agent replied · 15 June 2024

Thank you for your review Sofia, glad to hear Kin could help you.

5/5

Trustpilot

Keith from chase Evans property management

Keith is my new property manager and he quickly understood my urgency regarding my property. I’m really pleased and glad that my problem was solved quickly and hope it stays the same whenever I need help In the future.

Emyma · 1 September 2022

Agent replied · 15 June 2024

Thank you for your review Emyma, glad to hear Keith could help you.

5/5

Trustpilot

Professional, Efficient, and Trustworthy Service!

Aurora Li who is managing our property helped us with a water leak in our bathroom recently, and her service was exceptional. She quickly arranged for a check up to identify the problem, provided clear explanations, and handled everything with professionalism and care. Her attention to detail and friendly approach made the entire process stress-free.

Hamza · 14 October 2024

Agent replied · 25 October 2024

Thank you for your review Hamza, glad to hear Aurora could help you.

5/5

Trustpilot

Chace

Ginny Patni was lovely,very professional and most helpful,I will definitely use Chace Evans again.

Mr · 19 June 2024

Agent replied · 25 October 2024

Thank you for your review, glad to hear Ginny could help you.

5/5

Google

Jay St Louis was was very helpful to us in our search for a flat. He was very attentive to our requirements, clear and quick in communication, and friendly and honest. My sister and I greatly enjoyed dealing with Jay & Chase Evans during our property search.PositiveProfessionalism

Ester · 13 June 2021

Agent replied · 12 June 2024

Thank you for posting your feed-back on services by this agent and the office. Yours, Chase Evans

5/5

Trustpilot

Thanks to Aurora our property manager

Thanks to Aurora our property manager, Your responses were prompt, and you efficiently addressed and resolved the issues.

Sana · 3 April 2024

Agent replied · 15 June 2024

Thank you for your review Sana, glad to hear Aurora could help you.

5/5

Trustpilot

Murat of East Region is responsive & helpful!

Murat of East Region is responsive & helpful! Thanks for Murat’s responsiveness and timely assistance, an urgent repair work has been completed after much delay by the contractor! Chase Evans’s East Region Team is always helpful!

Yee · 15 December 2022

Agent replied · 15 June 2024

Thank you for your review Yee, glad to hear Murat could help you.

5/5

Trustpilot

Easy and clear communication with Kin

Easy and clear communication with Kin. He was very responsive.

Javier · 24 February 2026

Agent replied · 25 February 2026

Thank you for your review, glad to hear Kin could help you.

5/5

Trustpilot

Dainik Sharma Is professional and keep…

Dainik Sharma Is professional and keep me posted from start to finish. Thanks

Kee-hane · 22 September 2026

5/5

Trustpilot

Very responsive Top performer.

Shannon is very responsive and generally a pleasure to deal with.

Yaroslav · 6 August 2024

Agent replied · 25 October 2024

Thank you for your review Yaroslav, glad to hear Shannon could help you.

5/5

Trustpilot

Kimberly Fernandes was super useful

Kimberly Fernandes from East Property Management was super useful, replied quickly and also reminded me of the actions being taken in the background during follow ups!

Kai · 30 September 2023

Agent replied · 15 June 2024

Thank you for your review Kai, glad to hear Kimberly could help you.

5/5

Trustpilot

Very professional staffs especially…

Very professional staffs especially Property manager ‘Susan Liu’ whom I worked with for closing my contract. She is helpful and addressed all my issues in the flat. I highly recommend their service.

E · 12 April 2023

Agent replied · 15 June 2024

Thank you for your review, glad to hear Susan could help you.

5/5

Trustpilot

Great experience

Great experience throughout! Ginny Pattni was very supportive and made the process very easy

Tomas · 31 May 2024

Agent replied · 15 June 2024

Thank you for your review Tomas, glad to hear Ginny could help you.

5/5

Trustpilot

Dainik has provided professional…

Dainik has provided professional services that we appreciated very much.

Calvin · 5 October 2026

5/5

Google

Very helpful, accommodating and quick to get back to enquiries.

Chloe · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review..

5/5

Trustpilot

Great service

I was a customer at chaseevans and Chanelle Da, Silva made it so much easier to live in a flat. She is kind and responsible on issues I have with the place and she is very patient.

Marco · 1 November 2022

Agent replied · 15 June 2024

Thank you for your review Marco, glad to hear Chanelle could help you.

5/5

Trustpilot

Ms.Kareena Bhurosah

Your staff Ms.Kareena Bhurosah gave us very timely and good services on taking care of our property at Flat 71 Panoramic Tower.We are very satisfactory to her professional and good services.Many thanks to Kareena and Chase Evans!LandlordsXinghai Meng & Li Zhu

Xinghai · 28 March 2022

Agent replied · 15 June 2024

Thank you for your review Xinghai and Li, glad to hear Kareena could help you.

5/5

Trustpilot

We have never had a bad experience with…

We have never had a bad experience with Chase Evens. Maristella has been an amazing person to work with. Very understanding and responsive. A great team member within Chase Evens. Thank you for your help.

Gov · 7 December 2022

Agent replied · 15 June 2024

Thank you for your review Gov, glad to hear Maristella could help you.

5/5

Trustpilot

Kimberly was kind and respectful

Kimberly was kind and respectful. She is a good listener as well and very hospitable. She made sure my issues were resolved on time

Junior · 27 October 2023

Agent replied · 15 June 2024

Thank you for your review Junior, glad to hear Kimberly could help you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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