Trusted Agent profile · London
★★★★★
1,444 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Chase Evans's office in London, at One the Elephant, is rated 4.6 out of 5 across 1,444 reviews on two platforms, including 215 Google reviews rated 4.0.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotKimberly Fernandes
Kimberly Fernandes was super helpful, always available and very friendly. She immediately helped me out solve my problem. I can very much recommend her!
Thank you for your review Emely, glad to hear Kimberly could help you.
5/5
TrustpilotGreat work Danish Ashraf
Danish Ashraf was a really great help to me when I was trying to get my deposit back and ensuring that I was treated fairly when finalising the account. Thank you for all your help. You are the best
Thank you for your review Adetokunbo, glad to hear Danish could help you.
5/5
GoogleGood experience working with Valerio Chase. He’s responsive, professional, and always helpful when we need clarification on rental details.
Thank you for your review, glad to hear Valerio could help you.
5/5
TrustpilotGinny Pattni of Chase Evans
I recently dealt with Ginny Pattni of Chase Evans. She was seller’s agent on a purchase I was overseeing for a family member. Ginny was great. Super proactive in running issues down and communicative and helpful at all stages of the process. She did a super job for her client the seller and we benefitted from that as buyers.
5/5
TrustpilotHanna has been very professional and…
Hanna has been very professional and helpful in my letting business, great communication, great work ethic, highly recommended!
Thank you for your review Yi, glad to hear Hanna could help you.
5/5
TrustpilotThe rental team always responded well
The rental team always responded well. The check-out too, after three years of renting, was pretty seamless and professional. A special shout out to Vithu for good service!
Thank you for your review Alan, glad to hear Vithu could help you.
5/5
TrustpilotKimberly Fernandes was really helpful…
Kimberly Fernandes was really helpful all the way along. She was quite sweet and welcomed us in a very nice way. Really hard to meet such sweet property managers like Kimberly.
Thank you for your review, glad to hear Kimberly could help you.
5/5
TrustpilotHelpful and responsive property manager
My property manager Danish Ashraf from East Property Management is always very helpful and responsive in resolving the issues with my property. Danish always gives me detailed explanation on the issues and provides valuable insight on the solutions.
Thank you for your review Pui, glad to hear Danish could help you.
5/5
TrustpilotKin Lee from Chaseevans as my agent has been very
Kin Lee as my agent has been very professional and helpful in sorting out the tenancy renewal
5/5
TrustpilotDanish Ashraf has taken the Extra Miles…
Danish Ashraf has taken “Extra Miles” to reach out to me via Whatsapp and not the norm of purely e-mail. As a result, He solved my queries and issues instantly.Especially when I was Travelling to the UK and needed Confirmation on Tenant issues, he assisted me immediately. Without him, I would not have been able to check on my Properties in the small time Frame I had in London. Please let him be an example to all agents dedicated to Customer Service. He deserves more than 5⭐️
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotMy experience with Chayane Cummings
My experience with Chase Evans agency has been always positive, in particular, Chayane Cummings.
Thank you for your review, glad to hear Chayane could help you.
5/5
TrustpilotBig thank you to Kimberly Fernandes for…
Big thank you to Kimberly Fernandes for looking into issues I have had in my apartment and being a good negotiator to obtain all necessary approvals for the requested changes!
Thank you for your review Aleskandr glad to hear Kimberly could help you.
5/5
TrustpilotPerfect Service
Ginny was really helpful, she pushed the sale along and made sure that I knew where everyone is when I moved in. Would definitely use them again!
Thank you for your review Doug, glad to hear Ginny could help you.
5/5
TrustpilotGood and responsible service.
Thank you for your review, glad to hear Kin could help you.
5/5
TrustpilotThere were some preexisting issues in…
There were some preexisting issues in the apartment when I moved in. Alan from Chase Evans helped me promptly over email and also by coordinating with contracters to get them fixed.
Thank you for your review Sidharth, glad to hear Alan could help you.
5/5
TrustpilotChase Evens have been a delight to work…
Chase Evens have been a delight to work with. They always keep their properties well maintained and have a great team behind them. Danish Ashraf has been a great addition to the team that helps resolve issues swiftly.
Thank you for your review Gov, glad to hear Danish could help you.
5/5
TrustpilotVery helpful
Dennis from Chase Evans Property Management was really helpful and always willing to go an extra mile to resolve any issues with my deposit release. Once again thank you for your help.
Hi Kashif. Thank you for taking the time to write this review! We are so glad that Dennis was able to help you.
5/5
TrustpilotMs. Catarina from Chese Evans
D. Catarina Head Office and Property Management, did an extraordinary job with us at 196 St. Davids Square E14 3AW this year and managed to resolve all the problems that affected us at home in an extremely professional and quick manner. It is clear that she has great knowledge of the profession she performs. Thank you very much.
Thank you for your review Nelson, glad to hear Catarina could help you.
5/5
TrustpilotGreat experience
Adriana Chaba was very quick in resolving an issue with the flat. She was very responsive and made it easy for me. Great job
Thank you for your review, glad to hear Adriana could help you.
1/5
TrustpilotI have been in a property managed by Chase Evans
I have been in a property managed by Chase Evans for about a year. I think I have had 4-5 different property managers. Have never received an email from them letting me know that my property is managed by someone else and therefore, my calls are not often answered. Requested several issues to be fixed. Some are still (after almost a year) being chased to be fixed. Very poor experience and they care very little about what their customers think. If you can (I know it’s difficult in this crazy housing market), choose a different letting agency.
Thank you Gabriel for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
GoogleJay was really helpful throughout the entire process! I was glad to count on him!
Thank you for your review Fernando, glad to hear Jay could help you.
4/5
TrustpilotJustin
Justin, my renewal coordinator, updates me the latest change from the Renter Right Act on time.
5/5
GoogleValerio Chase provided timely support and clear information, which made the renting process much easier for our clients.
Thank you for your review, glad to hear Valerio could help you.
5/5
TrustpilotAurora was great to deal with and very…
Aurora was great to deal with and very responsive for my requests :)
Thank you for your review Aidan, glad to hear Aurora could help you.
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