Trusted Agent profile Β· London

Chase Evans London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,764 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,764 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,395

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kimberly Fernandes

Kimberly is a really diligent property manager, she can always respond my emails very quickly and sort out everything for me, she is very diligent and professional and polite to all her clients, really pleased to have her as a manager

Mike Β· 24 January 2024

5/5

Trustpilot

Edmond in Chase Evans Property…

Edmond in Chase Evans Property Management is really niceπŸ‘ He always reply to my emails promptly and help me to solve my problems, thx a lot

Yyi Β· 6 September 2022

Agent replied Β· 10 June 2024

Thank you for your review, glad to hear Edmond could help you.

5/5

Trustpilot

Kin Lee was very heplful in getting…

Kin Lee was very heplful in getting contract renewed. Thanks for all your help

Jithesh Β· 26 September 2023

Agent replied Β· 10 June 2024

Thank you for your review Jithesh, glad to hear Kin could help you.

5/5

Trustpilot

Thank you Mylene

Excellent customer service.....highly professional, efficient and friendly... A very positive experience dealing with Mylene at Chase Evans Estate agents.Mylene made the whole process in fact enjoyable.Highly recommended Chase Evans .

Michel Β· 28 February 2022

Agent replied Β· 10 June 2024

Thank you for your review Michel, glad to hear Mylene could help you.

5/5

Trustpilot

General Review

Actually my experience is great. My apartment manager Xiaoyi Fan is always helpful and available when i am facing an issue at my new apartment.

Jad Β· 11 October 2022

Agent replied Β· 10 June 2024

Thank you for your review Jad, glad to hear Xiaoyi could help you.

5/5

Trustpilot

Superb service by Kin Lee

Kin Lee looks after my account and is a top class professional and super efficient!

Vikram Β· 23 September 2025

Agent replied Β· 10 June 2024

Dear Vikram , thank you for your kind review of Kin and our Property Management team. We are delighted to hear he is so professional and efficient! Thank you for your kind recommendation.

5/5

Trustpilot

Extremely satisfied with the services provided

Catarina Camacho is the best property manager a tenant can hope for, professional and considerate. Any ongoing issues are solved in a timely manner and with utmost care.

Aram Β· 1 June 2022

Agent replied Β· 10 June 2024

Thank you for your review Aram, glad to hear Catarina could help you.

5/5

Trustpilot

Danish Ashraf and East Property…

Danish Ashraf and East Property Management were amazing and quick when sorting maintenance issues in the flat. Thanks Danish for being very proactive.

Tokunbo Β· 21 December 2022

Agent replied Β· 10 June 2024

Thank you for your review Tokunbo, glad to hear Danish could help you.

5/5

Trustpilot

Danish was a an excellent property…

Danish was a an excellent property manger he instantly respond to my emails very kind. He is making things easier.

Abdalgader Β· 31 March 2023

Agent replied Β· 10 June 2024

Thank you for your review Abdalgader, glad to hear Danish could help you.

5/5

Trustpilot

Chase Evans Property Management have…

Chase Evans Property Management have generally been very useful for miscellaneous queries associated with renting. Edmond was particularly helpful and courteous recently.

Munir Β· 21 January 2023

Agent replied Β· 10 June 2024

Thank you for your review Munir, glad to hear Edmond could help you.

5/5

Google

Very professional services, highly recommended πŸ‘ …

Marina Β· 7 December 2025

Agent replied Β· 28 December 2025

Thank you for your review, glad to hear we could help you.

5/5

Trustpilot

Highly recommend Georgia from Chase Evans

Having recently engaged with Georgia Vitkute from Chase Evans, my mum and I were genuinely impressed by her professionalism and the thoroughness with which she conducted our meeting. Her preparedness and attentiveness were remarkable, and we truly appreciate the effort she invested. Her dedication did not go unnoticed and was greatly valued.

Elle Β· 27 April 2024

Agent replied Β· 10 June 2024

Thank you for your review Elle, glad to hear Georgia could help you.

5/5

Trustpilot

Speedy service

Gladys K has recently been handling our contract renewal for the property we are renting. I just want to highlight how fast our queries were answered and how she handled renewing our tenancy in a flexible manner. We appreciate it very much. Thanks.

WV Β· 30 September 2024

Agent replied Β· 23 October 2024

Thank you for your review, glad to hear Gladys could help you.

5/5

Trustpilot

Madison and her team were prompt with…

Madison and her team were prompt with responses and gave me exactly what i was looking for! Look forward to working with them in years to come.

Jessel Β· 27 June 2022

Agent replied Β· 10 June 2024

Thank you for your review Jessel, glad to hear Madison could help you.

5/5

Trustpilot

Xin Guo is very helpful & responsive

Xin Guo is very helpful & responsive. Promptly tries to resolve all issues. Very pleased with property management from Chase Evans in general. Very professional overall.

Sushant Β· 8 August 2022

Agent replied Β· 10 June 2024

Thank you for your review Sushant, glad to hear Xin could help you.

1/5

Trustpilot

They never give to us the deposit back…

They never give to us the deposit back when we have left the house. They founded any excuse to keep it. So just make sure when you leave the flat or you enter in the flat you take pictures of every single thing

Alessandro Β· 26 September 2024

Agent replied Β· 23 October 2024

Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.

5/5

Google

I have used Chase Evans as Managing Agents for my apartment since 2009. I have had no problems with them. They have always marketed my apartment in a timely manner, finding tenants for me to minimise periods when the apartment is empty. No issues with check-ins, checkouts, inventory etc. This time round, Lauren has been taking care of me. She has been excellent in keeping me updated and has been very efficient.

Jacinta Β· 11 June 2019

5/5

Trustpilot

Professional Service by Jessica Kwok

Thank you Jessica Kwok for the timely response to attend and address the issues identified in my apartment during the property inspection. Really appreciate the responsiveness of Jessica Kwok.

V Β· 9 March 2022

Agent replied Β· 10 June 2024

Thank you for your review, glad to hear Jessica could help you.

5/5

Trustpilot

Danish is really helpful and solutive

Danish is really helpful and solutive, the response is super fast and all things get solved in quick time

Sevrina Β· 13 April 2023

Agent replied Β· 10 June 2024

Thank you for your review Sevrina, glad to hear Danish could help you.

5/5

Trustpilot

Molly

Molly made this process simple and efficient!

JY_Mcc Β· 14 February 2024

Agent replied Β· 10 June 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Google

Mariam Bey is such a professional and friendly agent. She truly is the best at what she does. Her attitude is great and takes her job seriously.

Enrique Β· 10 June 2022

Agent replied Β· 11 June 2024

Thank you for your review. Chase Evans

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Chase Evans through their representatives, Domenica Pratico and Kin Long Lee. They represented me very well in clarifying what my responsibilities were and as a result of that, I was able to confirm that I was not liable to pay some charges which the freeholder was seeking. I really appreciated the fact that they took the time to look into the details of my situation and arrived at that conclusion.

Mel Β· 3 March 2022

Agent replied Β· 10 June 2024

Thank you for your review Mel, glad to hear Domenica and Kin could help you.

5/5

Trustpilot

Terry was really helpful in helping me…

Terry was really helpful in helping me with my current property! Always replies fast and helped me negotiate my offer very well!

Andrea Β· 28 December 2022

Agent replied Β· 10 June 2024

Thank you for your review Andrea, glad to hear Terry could help you.

5/5

Trustpilot

Molly Pariyanukul is helpful and…

Molly Pariyanukul is helpful and explained the market in details

Ivy Β· 6 December 2023

Agent replied Β· 10 June 2024

Thank you for your review Ivy, glad to hear Molly could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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