5/5
TrustpilotAbhijit is professional and responsive
Abhijit is professional and responsive. Thanks for his help throughout renewal process.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,764 reviews across 3 platforms
1 Millharbour, London, E14 9XP
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,764 reviews on three platforms, including 368 Google reviews rated 4.5. See how it compares with other estate agents in London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleVery high turnover in property managers and no one has ever dealt promptly with issues at the my property. Always have to chase them multiple times to do the smallest thing and takes ages to do anything
Agent replied · 12 November 2024
Thank you Kleo for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotProfessional and very efficient
Danish Ashraf was extremely helpful and efficient. His reporting of the problem to the property was thorough and explained well.
Agent replied · 10 June 2024
Thank you for your review Beverley, glad to hear Danish could help you.
5/5
TrustpilotThank you Edmund!
Edmund was very helpful, efficient and kind all throughout our tenancy. A great agent who will surely look after you and your family!
Agent replied · 10 June 2024
Thank you for your review Emy, glad to hear Edmond could help you.
5/5
TrustpilotRenewal
Considering prices of everything has gone up this year, our landlord had proposed a huge increase in our monthly rent because they also hadn't done this over 2 years but our renewals negotiator - Madison Feng was super helpful. They listened to our comments and put this nicely to the landlord and got us a fair and good amount for rent. We are staying for another year and happy with the results.
Agent replied · 10 June 2024
Thank you for your review Emmanuel, glad to hear Madison could help you.
5/5
TrustpilotEdmond Cheng - very helpful and responsive
Edmond Cheng is very helpful and responsive. He has helped me to get required documents from the building property management within 2 days. Very efficient.
Agent replied · 10 June 2024
Thank you for your review Esther, glad to hear Edmond could help you.
5/5
TrustpilotPrompt and effective
Chanelle was immediately available, and resolved a serious maintenance issue in our flat within an hour of me speaking with her.Very friendly and professional
Agent replied · 10 June 2024
Thank you for your review Alexander, glad to hear Chanelle could help you.
5/5
TrustpilotMax Qian has been very helpful and…
Max Qian has been very helpful and efficient with all the issue I presented him, and I have had a great checkout.
Agent replied · 10 June 2024
Thank you for your review Ellz, glad to hear Max could help you.
5/5
TrustpilotCheckout process
Many thanks to Vaibhav Bhuttoo for assisting us with kindness and precision during our checkout process, ensuring a fair and smooth outcome.
Agent replied · 10 June 2024
Thank you for your review Haris, glad to hear Vaibhav could help you.
5/5
TrustpilotMaintenance
The manager, Maristella Marangi is really nice, and she always reply the email very quickly which is really helpful!
Agent replied · 10 June 2024
Thank you for your review, glad to hear Maristella could help you.
5/5
TrustpilotVery helpful
Our end of tenancy has been a breeze. Kimberly Fernandes from East Property Management has been helpful with the whole process. Myself and my partner have been quite needy and she has responded each time in a professional manner.
5/5
TrustpilotKin Lee is a responsive and helpful…
Kin Lee is a responsive and helpful coordinator.We canget update news form him. We are happy to contact with Kin Lee.Good and Satisfy.
Agent replied · 10 June 2024
Thank you for your review, glad to hear Kin Lee could help you.
5/5
TrustpilotThank you Kin-Long Lee for all your…
Thank you Kin-Long Lee for all your help with our renewal process. Kin has made himself available to all the questions we had and replied in a timely and friendly manner explaining everything needed.
5/5
TrustpilotMy experience of using Chase Evans as my managing agents
Danish Ashraf gave very prompt attention to my enquiries about a maintenance issue notified by my tenant. He managed the process very well, researched similar matters raised in similar units in the same development and reported back to me clearly. I always find that Chase Evans keep me regularly updated on matters affecting my property. I have been using them as my managing agent for six years now.
Agent replied · 10 June 2024
Thank you for your review Peter, glad to hear Danish could help you.
5/5
Trustpilotstaff willing to help
Edmond Cheng from Chase Evans Property Management is very proactive, willing to help, try to solve problems on time,
Agent replied · 10 June 2024
Thank you for your review Maurice, glad to hear Edmond could help you.
5/5
TrustpilotI would like to thank Murat Kaya for…
I would like to thank Murat Kaya for his kind support.
5/5
TrustpilotPositive Experience with Max Watson at Chase Evans
During the last year of my three-year association with Chase Evans, Max Watson served as my property manager. I appreciate Max's excellent service, he was responsive, understanding, and quick to provide solutions to our concerns. Max's soft-spoken and humble approach made the experience positive overall. Grateful for his assistance in managing the property.
Agent replied · 10 June 2024
Thank you for your review Sameer, glad to hear Max could help you.
5/5
GoogleKathy is very enthusiastic and has a very good service attitude. She can speak Chinese and communication is very convenient. She helped me find a house quickly and the subsequent maintenance was also very timely. Highly recommended. kathy is very enthusiastic and has a very good service attitude. she can speak chinese and communicate with others. it is very convenient for me to quickly find house.
5/5
GoogleGreat overall experience. Mariam Bey was my letting negotiator - very helpful and efficient. Mariam showed me great options and was very responsive to calls and emails. All went much smoother than initially expected.
Agent replied · 11 June 2024
Dear Bence, Thank you for taking time to post the review. Your feed-back is much appreciated. Chase Evans Team
5/5
TrustpilotDanish is very helpful and cooperative
Danish is very helpful and cooperative, helped me through every little difficulty. Appreciate his good work!
Agent replied · 10 June 2024
Thank you for your review Fatin, glad to hear Danish could help you.
5/5
TrustpilotExperience with Molly Pariyanukul
I’ve enjoyed working with Molly Pariyanukul and her good performance. Her professionalism and dedication are evident in every interaction. She consistently demonstrates a deep understanding of the market, effectively communicating the situation to us. Her positive attitude and proactive approach have significantly made the process easier.
Agent replied · 10 June 2024
Thank you for your review Annie, glad to hear Molly could help you.
5/5
TrustpilotGreat service
Thank you Danish Ashraf for being very helpful to solve the problem!
Agent replied · 10 June 2024
Thank you for your review Oksana, glad to hear Danish could help you.
5/5
TrustpilotProperty management
Thank you Max Qian with the assistance provided during the checkout process and for help retrieving items that were left behind.
Agent replied · 10 June 2024
Thank you for your review Helena, glad to hear Max could help you.
5/5
TrustpilotWe had a great experience
We had a great experience! Ginny Pattni helped us sell our property..she was always very proactive and on top of things! She made the process very smooth for us and we thank her for all her hard work!
Agent replied · 23 October 2024
Thank you for your review Vasiliki, glad to hear Ginny could help you.
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