Trusted Agent profile Β· London

Chase Evans London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,764 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,764 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,395

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from the lettings team - Mariam was very responsive, helpful and professional. She helped to get answers to my questions very promptly and I really appreciate all her effort!

Enid Β· 10 June 2022

Agent replied Β· 11 June 2024

Thank you for your review. Chase Evans

5/5

Trustpilot

Kin from Chase Evans has assisted me…

Kin from Chase Evans has assisted me with my renewal of rental agreement with my existing landlord. He is very efficient and make the process super easy for me. Thank you Kin!

Rachel Β· 24 April 2022

Agent replied Β· 10 June 2024

Thank you for your review Rachel, glad to hear Kin could help you.

5/5

Trustpilot

Best customer services from Terry…

Best customer services from Terry Singleton I have come across in my life. Terry is simply terrific and value her customers. Always helpful and available to resolve queries

Prerak Β· 14 October 2022

Agent replied Β· 10 June 2024

Thank you for your review Prerak, glad to hear Terry could help you.

5/5

Trustpilot

Lovely agent!

We had a problem with our washing machine and our agent Lauren Martin was incredibly quick and responsive to sort out the problem! Couldn’t have asked for better service!

Morgan Β· 1 September 2022

Agent replied Β· 10 June 2024

Thank you for your review Morgan, glad to hear Lauren could help you.

5/5

Trustpilot

I want to give a shout out to Murat…

I want to give a shout out to Murat Colak and East Property Management for their great service and efficiency when dealing with my maintainance request!

Mark Β· 26 December 2022

Agent replied Β· 10 June 2024

Thank you for your review Mark, glad to hear Murat could help you.

1/5

Trustpilot

Avoid

Avoid, useless team.

Anon Β· 2 October 2026

5/5

Trustpilot

I would like to thank Mariam so much

I would like to thank Mariam so much. She is very warm and patient to answer my questions. With her help, my friend and I have successfully become the neighbor😍😍

Rona Β· 19 July 2022

Agent replied Β· 10 June 2024

Thank you for your review Rona, glad to hear Mariam could help you.

5/5

Trustpilot

Excellent experience with Chase Evans

Excellent experience with Chase Evans! Really attentive and solved any issues within 24-48 hours! Special thanks to Taylor Alaster, my property manager, who supported me throughout my whole tenancy :)

Blanca Β· 18 July 2022

Agent replied Β· 10 June 2024

Thank you for your review Blanca, glad to hear Taylor could help you.

5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property Management is definately a professional with a wealth of experience in property managment, he always act quickly and communicate promptly.

Susan Β· 26 January 2023

Agent replied Β· 10 June 2024

Thank you for your review Susan, glad to hear Danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes was great and super helpful - very promt too

Megan Β· 7 February 2024

Agent replied Β· 10 June 2024

Thank you for your review Megan, glad to hear Kimberly could help you.

5/5

Trustpilot

We had a good 4 years experience with…

We had a good 4 years experience with them.Smooth check in and check out. Many thanks to Chanelle Da Silva for this.

Dragos Β· 2 May 2023

Agent replied Β· 10 June 2024

Thank you for your review Dragos, glad to hear Chanelle could help you.

5/5

Trustpilot

Helpful

Property manager Edmond was super helpful in arranging for someone to come and fix our problem with the boiler in our property. Quick response time which is much appreciated:)

Zoe Β· 23 August 2022

Agent replied Β· 10 June 2024

Thank you for your review Zoe, glad to hear Edmond could help you.

5/5

Trustpilot

Thank you Vithusan for your excellent…

Thank you Vithusan chandrasegaram for your excellent service.Very fast and very professional.I finally have a great property manager.

Yinging Β· 23 August 2023

Agent replied Β· 10 June 2024

Thank you for your review Yinging, glad to hear Vithusan could help you.

5/5

Trustpilot

Excellent Customer Service

Excellent Customer Service. Danish was happy to help and got straight to work with my enquiry. A refreshing approach!

Coffee Β· 25 July 2023

Agent replied Β· 10 June 2024

Thank you for your review Coffee & Fandisha, glad to hear Danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes has been helpful in arranging the replacement of the toilet cover.

Si Β· 21 December 2023

Agent replied Β· 10 June 2024

Thank you for your review Si, glad to hear Kimberly could help you.

5/5

Trustpilot

Quick response to issues raised

Murat was really friendly and helpful. Had an issue with the microwave oven, was quick to respond and get the right people to have it replaced. Thanks for your help!

Midhun Β· 1 July 2022

Agent replied Β· 10 June 2024

Thank you for your review Midhun, glad to hear Murat could help you.

5/5

Trustpilot

Excellent service from Max Qian

Max Qian was helping out with my checkout procedures. He was very prompt on responding my message and provide excellent service. The whole process went well! Definitely recommend Max!

Minghua Β· 10 August 2022

Agent replied Β· 10 June 2024

Thank you for your review Minghua, glad to hear Max could help you.

5/5

Trustpilot

Vithusan is quite professional and…

Vithusan is quite professional and gentle. He always pays attention to each customer needs.

Raffaele Β· 23 November 2023

Agent replied Β· 10 June 2024

Thank you for your review Raffaele, glad to hear Vithusan could help you.

5/5

Trustpilot

The help and support we received was…

The help and support we received was amazing. Special thank you to Georgia.

IIIOOO Β· 15 December 2023

Agent replied Β· 10 June 2024

Thank you for your review, glad to hear Georgia could help you.

5/5

Trustpilot

Kin Lee

Kin Lee, one of the members of the property renewal team, has been dealing with my property renewal efficiently as what he did in the previous years. Even when sometimes when the property has to be remarketed, the staff from Chase Evans could find new tenants within our expected rent within a very short period of time. Their hard work deserves to be appreciated.

Man Β· 29 September 2023

Agent replied Β· 10 June 2024

Thank you for your review Man, glad to hear Kin could help you.

5/5

Trustpilot

Table repair / change - Edmond, Chase Evans Property Management

Edmond from Chase Evans Property Management was extremely efficient and helpful. Our issue was resolved as promptly as possible, with as little effort from us required.

Amal Β· 26 November 2022

Agent replied Β· 10 June 2024

Thank you for your review Amal, glad to hear Edmond could help you.

5/5

Google

Harry Frankland is professional and helpful, always able to provide me with information when necessary and great to work alongside

Giovanni Β· 10 June 2023

Agent replied Β· 11 June 2024

Dear Mr Florean, Thank you for taking time to review our services and the assistance by Harry Frankland. Chase Evans

5/5

Trustpilot

Thank you!

Our renewals handler, Madison Feng was a pleasure to work with. She was attentive and extremely professional. I highly recommend her and Chase Evans. Thank you so much.

Mesk Β· 2 September 2022

Agent replied Β· 10 June 2024

Thank you for your review Mesk, glad to hear Madison could help you.

5/5

Trustpilot

Good customer service

Renewal process very smooth with the help of Camille Lai and Adam James. In addition, my new Property Manager, Emilio Marozzi is incredibly responsive.

DP Β· 27 January 2023

Agent replied Β· 10 June 2024

Thank you for your review, glad to hear Camille, Adam & Emilio could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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