Chase Evans London reviews

★★★★★ 5/5

Trustpilot

Kin Lee was our coordinator and he did…

Kin Lee was our coordinator and he did a great job!

Xia · 2 June 2026

★★★★★ 5/5

Trustpilot

Gladys was so helpful and understanding…

Gladys was so helpful and understanding of my requests. I asked to be able to extend the deadline for the payment and she was able to accommodate me. I also wanted to test that I had the right account by first sending a small sum, and she was patient and understanding about that too. She was also able to answer any questions I had and communicated in a time efficient way.

Gloria · 4 September 2024

★★★★★ 5/5

Trustpilot

Great experience with chase evans…

My experience with chase Evans was perfect. From securing the property to leaving I felt the staff made everything as easy as possible, trying to make it as swift as they could. My property manager Max Watson was also very helpful, during my time at the property he would really quickly respond to any issues I had and resolve them as fast as he could. I would definitely recommend using chase evans simply based on customer service alone.

Adam · 19 April 2024

★★★★★ 5/5

Trustpilot

Kin is very helpful and provided good…

Kin is very helpful and provided good information and suggestion.

Ho · 31 May 2026

★★★★★ 5/5

Trustpilot

Positive experience working with Dainik as my Renewals Coordinator

I had a really positive experience working with Dainik as my Renewals Coordinator. He was professional, responsive, and made the entire process smooth and stress-free. Dainik took the time to clearly explain everything and ensured I felt confident in my decisions. His helpful and friendly approach really stood out, and I truly appreciate the support he provided throughout. Highly recommended!

Maksym · 16 May 2026

★★★★★ 1/5

Google

Already paid every penny of the rent upfront before moving in. Moved out of their property 3 September 2025. Security deposit has not been returned as of 30 October 2025, saying that I have rent arrears that needs to be paid for 4 September 2025 which was 1 day after my moving out date. Asked multiple days for an update but has heard nothing from the property manager who was dealing with the case, and seemed to deliberately made this process longer than it should’ve been.

Matu · 28 November 2025

★★★★★ 5/5

Trustpilot

London properties, Hidden Gems found by Ginny …

I recently had the pleasure of working with Ginny Pattni of Chase Evans during my home search in London. I cannot recommend her highly enough. As a foreign buyer, I have very limited knowledge about the local properties and the nearby environment. Ginny found me really excellent properties which is lovely and HIDDEN GEMS in London. She is not only incredibly knowledgeable of the property, facilities, restaurants and shops in this community, but also genuinely attentive and responsive to our needs. She made great efforts to arrange a viewing for us with the presence of the home owner so that we would interact with the owner, asking as much as questions we have and get a full picture of the property and the living environment. This opportunity is extremely rare in our past viewings. If you're looking for an agent who truly cares about your home buying experience, Ginny is the perfect choice.

Eve · 17 February 2024

★★★★★ 5/5

Trustpilot

Good experience with Camille Lai

I had the absolute pleasure of working with Camille Lai as my Renewals handler, and I couldn't be happier with the experience. Camille is incredibly kind, approachable, and professional. She always responds quickly and ensures that all my questions and concerns are addressed with care and clarity. Her dedication to providing excellent service has made the entire renewal process seamless and stress-free.

Mr · 18 December 2024

★★★★★ 5/5

Trustpilot

Thank You so much to Danish Ashraf

I have dealt with Danish Ashraf from the vip team and have had the best and smoothest experience. I have been dealing with many agencies and and agents in the UK and have never seen an agent so prompt, helpful and fast. I'd like to thank him for all the help and time he has put in with me and for always replying to my endless emails and questions in minutes. He was able to make the process very easy and stress free for me and would always go out of his way to ensure everything is top tier. His energy, kindness and promptitude made a potential chaotic process easy and quick.

Maha · 9 February 2024

★★★★★ 5/5

Trustpilot

As a long term tenant renewing my…

As a long term tenant renewing my contract, Amruta Satia was of great help. A smooth and easy process, thank you Amruta.

Prudence · 17 February 2026

★★★★★ 5/5

Trustpilot

Just completed our renewal process…

Just completed our renewal process through Chase Evans by Abhijit Gooptu. The process was so smooth and quick. Abhijit is so polite and supportive. He has cleared all of our doubts. Really happy to be with Chase Evans.

Rajinder · 24 September 2025

★★★★★ 5/5

Trustpilot

Highly praised with Gladys

I would like to praise my renewal negotiator, Gladys Kiala, who is very patient in guiding and helping me understand the existing terms of the renewal, and carefully tells me the relevant information. I very much recognise his work efficiency and his communication with the landlord. As a tenant who used Chase Evans in the second year, I think Gladys Kiala is one of the best representatives I have ever met.

Fei · 23 July 2024

★★★★★ 5/5

Trustpilot

Marvellous letting agent

Camille is professional and patient, someone you can truly count on.

Sophia · 13 May 2026

★★★★★ 5/5

Trustpilot

Good, patient service

Justin got in touch with us regarding our rent renewal and the changes happening as a result of the new Renters Right Act. His explanation was clear and helpful, and despite needing a reply from us confirming that we were happy to remain, he was very patient when I inevitably forgot to reply for nearly 2 weeks.

Nathan · 27 May 2026

★★★★★ 4/5

Trustpilot

Great experience with the agent for…

Great experience with the agent for listening carefully to my needs and find the appropriate flat, unfortunately the flat wasn’t in great condition when i first got the keys, there were couple of maintenance issues and cleaning problems, happily Minsung from the managing team took care of it, the cleaning team re attended and the issues has been resolved. Thank you Minsung

Nidu · 15 November 2024

★★★★★ 4/5

Google

It’s difficult to rate the company as a whole, as the experience really depends on who you deal with. However, Mariam Bey, who supported me from start to finish, was always polite and helped me in many ways. I’m truly grateful for her continuous support. When I had the viewing, I was also treated with respect by David HA, which I appreciated.

May · 7 April 2026

★★★★★ 1/5

Trustpilot

Spamming emails asking for a five star review

After I let one of the agent know that I’m happy about the deduction of my safety deposit after the checkout. She sent me an email asking me to give her five stars review and mention her name. I didn’t think her service was up to it and I didn’t want to be rude so I decided not to give her any review. However there has been six emails or more spamming me with the same messages asking for the reviews going on for a few weeks. Which is very disturbing so I have decided to write this review. It’s way too spamming and demanding. Other positive reviews with this agent name is not flagged however mine is when it’s a negative review. Now I need to edit her name out but I will make sure to send chase evans about the amount of spamming emails she has sent me.

Piano · 1 December 2023

★★★★★ 5/5

Trustpilot

Trusted agent

I’m a landlord residing outside of the UK and Chase Evans have been proactive in managing my property in London for a few years now.Peter Burgon and Antonino Ranno, has done exceptional jobs with managing renewals and contracts, always listening to my instructions and also providing good excellent market judgment and advice. Also Kimberly Fernandes at Chase Evans recently resolved a simple maintenance solution with my tenant, rather than instantly booking a contractor as a protocol. I’m pleased Kimberly was proactive. Thank you Chase Evans for looking after Marner Point so well!

Fifi · 1 December 2023

★★★★★ 5/5

Google

Very efficient and swift! Thanks Chase Evans, (Andy was very helpful, kept us in the loop of everything and fixed all concerns we might of had, and got us the apartment, we started our search with Kevin who was also very professional and helpful)

DNA · 18 June 2025

★★★★★ 5/5

Trustpilot

Jimmy Cheung is very responsible

Jimmy Cheung is very responsible！

Yueying · 1 June 2026

★★★★★ 5/5

Trustpilot

Many thanks Molly Paryanukul

I would like to thank Molly Paryanukul, the Renewals Negociator from the SE1 branch in London for once again advising us and assisting us through the process of the tenancy contract renewal. Living abroad, it is not always easy to keep apprised of the rental market in London. She did a wonderful job filling us in and negociating the new terms.

Sabrina · 30 October 2024

★★★★★ 5/5

Trustpilot

Chase evans and Eric Pang :) Amazing

Eric Pang, very good guy, great service from him and everybody else at Chase evans. I really enjoyed living in this accomodation, if i move back to the UK I would be glad to go back to chase evans.

Nikola · 2 September 2026

★★★★★ 5/5

Google

Working with David made the entire selling process smooth and stress free.

Anna · 31 March 2026

★★★★★ 5/5

Trustpilot

Renewal of tenancy agreement

Renewal of tenancy agreement - Amruta Satia has been extremely helpful on this renewal with clear communication in terms of potential new guidance & renewal terms. In addition, her response is very timely and no ambiguity comments which to us is extremely important. Just hope that other Chase staff could follow her as an example.

Sue · 23 December 2025