Trusted Agent profile · London
★★★★★
1,764 reviews across 3 platforms
1 Millharbour, London, E14 9XP
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,764 reviews on three platforms, including 368 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe guys in the pan Penisula office could not be more helpful, Got my property let efficiently and quickly. Special thanks to Darnell McDonald
Thank you for your review Patrick, glad to hear Darnell could help you.
5/5
TrustpilotProfessional & highly recommended.
I would like to thank Edmond Cheng for being professional and taking good care with the property management, I had an issue and Edmond response was fast & reliable, well done to you & keep up the good work 👍🏻
Thank you for your review Abdalmajid, glad to hear Edmond could help you.
5/5
TrustpilotMs.Kareena Bhurosah
Your staff Ms.Kareena Bhurosah gave us very timely and good services on taking care of our property at Flat 71 Panoramic Tower.We are very satisfactory to her professional and good services.Many thanks to Kareena and Chase Evans!LandlordsXinghai Meng & Li Zhu
Thank you for your review Xinghai and Li, glad to hear Kareena could help you.
5/5
TrustpilotGreat service
I was a customer at chaseevans and Chanelle Da, Silva made it so much easier to live in a flat. She is kind and responsible on issues I have with the place and she is very patient.
Thank you for your review Marco, glad to hear Chanelle could help you.
5/5
TrustpilotGreat experience
Great experience throughout! Ginny Pattni was very supportive and made the process very easy
Thank you for your review Tomas, glad to hear Ginny could help you.
5/5
TrustpilotWe have never had a bad experience with…
We have never had a bad experience with Chase Evens. Maristella has been an amazing person to work with. Very understanding and responsive. A great team member within Chase Evens. Thank you for your help.
Thank you for your review Gov, glad to hear Maristella could help you.
1/5
Googlehad an extremely frustrating experience with Chase Evans. They added bogus charges to my account that ended up being more than the entire deposit itself. This seems to be a common tactic they use to take advantage of tenants. I strongly believe they’re being shady and doing everything in their power to squeeze out more money from renters. It’s clear to me that they prioritize profit over fair treatment. If you’re considering renting from them, I strongly advise you to look elsewhere. There are plenty of other agencies out there that won’t pull these kinds of underhanded tricks. They deducted 2750 off 2650 pound deposit, Save your money and avoid the headache!
5/5
TrustpilotDainik Sharma Is professional and keep…
Dainik Sharma Is professional and keep me posted from start to finish. Thanks
5/5
TrustpilotTenancy agreement renewal
Molly from Chase Evans renewal department provided excellent customer service, firstly by being proactive and getting all parts in motion for the renewal process to happen ahead of the deadline, secondly communicating effectively and promptly. Thank you very much Molly for the excellent customer service provided and making the renewal process stress free.
Thank you for your review Liviu, glad to hear Molly could help you.
5/5
TrustpilotKimberly was kind and respectful
Kimberly was kind and respectful. She is a good listener as well and very hospitable. She made sure my issues were resolved on time
Thank you for your review Junior, glad to hear Kimberly could help you
1/5
TrustpilotTHIEVES!
Hi, I will be leaving an extremely fair review for this awful company since they dont even deserve a star, as soon as i book with them, I found out the same flat in the building was £600 more cheaper than i rented for, when i asked them why, they could not tell me anything, and since I already paid them 6 months of rent in advance, i was not able to do much, when i come to the flat the kitchen walls had smear it was discusting and the sofa with all the chairs were so filthy, I have no idea how the previous tenant was able to live in the flat, as soon as I moved in, I made them clean it, however after 6 months, they blamed me that i made the smears etc. Even the guy who came from check out report company said to me, why did you move into this flat, it does not look good etc. this is how deceiving they are, and now they are trying to steal my deposit. by charging me £315 cleaning invoice for the 1 bedroom flat, I have already cleaned the house very demandingly. NEVER EVER BOOK WITH THIS MONEY THIRST DISCUSTING COMPANY. MY LAWYER IS TAKING THEM TO THE COURT AND I DONT WISH THIS ANYONE TO BE TIME WASTED AND ABUSED LIKE THIS
Thank you Can for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotRenewal of lease
Gladys Kiala is very professional and efficient. She knows the market very well and explains clearly to us.
Thank you for your review Jimmy, glad to hear Gladys could help you.
5/5
TrustpilotGreat Service!
Kin Lee was amazing with helping us to renegotiate and renew our tenancy agreement.
Thank you for your review Jay, glad to hear Kin could help you.
5/5
TrustpilotEdmond from Chase Evans Property Management
Edmond from Chase Evans Property Management has been really helpful in sorting issues that were apparent in my new apartment. Communication has been great and the help he has given has benefitted me a lot.
Thank you for your review Camara, glad to hear Edmond could help you.
5/5
TrustpilotThanks!
I had a great experience with Chaseevans as an agent. They were willing to help us at any time during our tenancy (3.5 years). Chanelle Da-Silva was extremely helpful in arranging the devolution of our deposit. Highly recommended!
Thank you for your review Ralph, glad to hear Chanelle could help you.
5/5
TrustpilotMolly Pariyanukul was really helpful…
Molly Pariyanukul was really helpful and quick to respond to our queries
Thank you for your review Gabriela, glad to hear Ade could help you.
5/5
GoogleIt was very smooth experience of getting a appartment in London with the constant support of Darnell Mcdonald from Pan Peninsula office. He was quick with reply and was open and honest in his communication throughout the process. Thank you so much Darnell😀PositiveResponsiveness, Quality, Professionalism
Thank you for taking time review your experience with our team at Pan Peninsula office. All the best. Chase Evans
5/5
TrustpilotGreat experience
Kimberly Fernandes from East Property Management was very helpful in sorting out our property issues with our landlord. Very kind and responds quickly to emails.
Thank you for your review Martynas, glad to hear Kimberly could help you.
5/5
TrustpilotLouis the great Property Manager
Louis, who is the Senior Property Manager managing my unit in Baltimore Wharf is very professional and knowledgeable. Also his quick response and fast action is admirable. It’s employees like Louis that make Chase Evans the best Property Agent. Highly recommended.
Thank you for your review Ram, glad to hear Louis could help you.
5/5
TrustpilotHelpful and friendly
Molly Pariyanukul was a great help. Prompt and friendly!
Thank you for your review Joe, glad to hear Molly could help you.
5/5
TrustpilotPositive experience
As a tenant I've found Chase Evans an effective and responsive tenancy manager, and Kin Lee was very helpful in managing renewal negotiations.
Thank you for your review Jordan, glad to hear Kin could help you.
5/5
TrustpilotDainik has provided professional…
Dainik has provided professional services that we appreciated very much.
5/5
TrustpilotKin-Long Lee is an exceptional…
Kin-Long Lee is an exceptional person!!!He was incredibly supportive throughout our collaboration. He consistently went above and beyond to address my concerns, answer my questions, and provide timely assistance.
Thank you for your review Tuan, glad to hear Kin-Long could help you.
5/5
TrustpilotDanish was very proactive...
Danish was very proactive and reached out to me in connection with an issue that I was facing, to check the status thereof. He was prompt is responding and I had absolutely no complaints!
Thank you for your review, glad to hear Danish could help you.
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