Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,764 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,764 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,395

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hanna has been efficient in ensuring a…

Hanna has been efficient in ensuring a positive outcome and experience in my tenancy renewal negotiation.

CJ · 5 June 2024

Agent replied · 13 June 2024

Hi CJ,Thank you for taking the time to write this kind review. We are so glad to hear that Kin Lee has been able to help you!

5/5

Trustpilot

Thanks to Aldo for making easier the…

Thanks to Aldo for making easier the whole renting process and answering all my questions in timely manner.I highly recomend him!

Rocio · 26 February 2024

Agent replied · 10 June 2024

Thank you for your review Rocio, glad to hear Aldo could help you.

5/5

Trustpilot

Great service

Danish has been a great help throughout our tenancy and our moving out process. He has shown he really cares about the tenants he works with and has been proactive at every opportunity.

James · 28 April 2023

Agent replied · 10 June 2024

Thank you for your review James, glad to hear Danish could help you.

5/5

Trustpilot

Ms Domenica Practico of Chase Evans

Ms Domenica Practico made a good effort in negotiating a lease renewal on our behalf. The process was smooth and efficient. The final renewal rental agreed was more than our expectation. Thanks very much.

Mr · 28 March 2023

Agent replied · 10 June 2024

Thank you for your review Mr Leung & Ms Chung, glad to hear Domenica could help you.

5/5

Trustpilot

They're always really helpful and their…

They're always really helpful and their response time is good. Recent experience with Molly Pariyanukul was great.

CCRUZ · 13 May 2024

Agent replied · 10 June 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

Kin Lee is very helpful during the…

Kin Lee is very helpful during the renewal discussion. Kin took good care of interest both for landlord and tenant and took effective action to land the renewal timely. I'm satisfied with the communication with Kin.

Li · 13 January 2023

Agent replied · 10 June 2024

Thank you for your review Li, glad to hear Kin could help you.

5/5

Trustpilot

Kin Lee is a Very responsive and…

Kin Lee is a Very responsive and reliable agent.

Yu · 27 September 2024

Agent replied · 23 October 2024

Thank you for your review Yu, glad to hear Kin could help you.

5/5

Trustpilot

a pleasant experience

Kin Lee has been very helpful in helping us renew our contract. it was a pleasant experience.

Michelle · 8 May 2024

Agent replied · 10 June 2024

Thank you for your review Michelle, glad to hear Kin could help you.

5/5

Trustpilot

Edmund great performance as property manager

I would like to take this opportunity to single out one employee of Chase Evans property management for special praise namely, the property manager Edmund >> Edmund assisted me for over a year with any issue I have during my tenancy and in each occasion he was able to sort out the best solution. He always followed up the repair to make sure the outcome was lasting and consolidated. > I believe that employees are a vital resource for a business. This belief has been reinforced by Edmund' work with me as a tenant, where he undoubtedly adds value to Chase Evans .>

Sergio · 15 May 2023

Agent replied · 10 June 2024

Thank you for your review Sergio, glad to hear Edmund could help you.

5/5

Google

Louis, who is the Senior Property Manager managing my unit in Baltimore Wharf is very professional and knowledgeable. Also his quick response and fast action is admirable. It’s employees like Louis that make Chase Evans the best Property Agent. Highly recommended.

Ram · 10 June 2022

Agent replied · 11 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

Kim made the process extremely smooth…

Kim made the process extremely smooth and was very helpful and efficient. No complaints.

Tara · 29 June 2024

Agent replied · 24 August 2024

Thank you for your review Tara, glad to hear Kin could help you.

5/5

Trustpilot

Keith from chase Evans property management

Keith is my new property manager and he quickly understood my urgency regarding my property. I’m really pleased and glad that my problem was solved quickly and hope it stays the same whenever I need help In the future.

Emyma · 1 September 2022

Agent replied · 10 June 2024

Thank you for your review Emyma, glad to hear Keith could help you.

5/5

Trustpilot

Kin Lee is the agent that helped me to…

Kin Lee is the agent that helped me to talk to my landlord. Very happy to see that in the crisis that tenants experience right now someone still cares and helps!

Sofia · 6 June 2023

Agent replied · 10 June 2024

Thank you for your review Sofia, glad to hear Kin could help you.

5/5

Trustpilot

Frankie Chong has been very nice and…

Frankie Chong has been very nice and helpful! Really appreciate his help

M · 30 July 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Frankie could help you.

5/5

Trustpilot

Molly Periyankul has been very helpful…

Molly Periyankul has been very helpful and prompt in facilitating the renewal process which helped ease many troubles.

Chi · 9 April 2024

Agent replied · 10 June 2024

Thank you for your review Chi, glad to hear Molly could help you.

5/5

Trustpilot

Murat of East Region is responsive & helpful!

Murat of East Region is responsive & helpful! Thanks for Murat’s responsiveness and timely assistance, an urgent repair work has been completed after much delay by the contractor! Chase Evans’s East Region Team is always helpful!

Yee · 15 December 2022

Agent replied · 10 June 2024

Thank you for your review Yee, glad to hear Murat could help you.

5/5

Trustpilot

Excellent professional care with welfare of all parties in mind.

We have worked with different property management agents and ChaseEvans by far exceeds our expectation. The rental management process is clear and hassle-free. They always present solutions proactively when issues appeared. We are especially impressed with and appreciative of Louis Merritt’s expert help regarding the recent tenancy change process. Mr Merritt is thorough, responsive and his recommendations are sensible. He has made the transition so seamless that we didn’t even aware it’s a new tenancy! We are sure that the tenants he helped would agree.

Hilda · 9 March 2021

5/5

Trustpilot

Chace

Ginny Patni was lovely,very professional and most helpful,I will definitely use Chace Evans again.

Mr · 19 June 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Ginny could help you.

5/5

Trustpilot

Professional, Efficient, and Trustworthy Service!

Aurora Li who is managing our property helped us with a water leak in our bathroom recently, and her service was exceptional. She quickly arranged for a check up to identify the problem, provided clear explanations, and handled everything with professionalism and care. Her attention to detail and friendly approach made the entire process stress-free.

Hamza · 14 October 2024

Agent replied · 23 October 2024

Thank you for your review Hamza, glad to hear Aurora could help you.

5/5

Trustpilot

Thanks to Aurora our property manager

Thanks to Aurora our property manager, Your responses were prompt, and you efficiently addressed and resolved the issues.

Sana · 3 April 2024

Agent replied · 10 June 2024

Thank you for your review Sana, glad to hear Aurora could help you.

5/5

Trustpilot

Very responsive Top performer.

Shannon is very responsive and generally a pleasure to deal with.

Yaroslav · 6 August 2024

Agent replied · 24 August 2024

Thank you for your review Yaroslav, glad to hear Shannon could help you.

5/5

Trustpilot

Kimberly Fernandes was super useful

Kimberly Fernandes from East Property Management was super useful, replied quickly and also reminded me of the actions being taken in the background during follow ups!

Kai · 30 September 2023

Agent replied · 10 June 2024

Thank you for your review Kai, glad to hear Kimberly could help you.

5/5

Trustpilot

Very professional staffs especially…

Very professional staffs especially Property manager ‘Susan Liu’ whom I worked with for closing my contract. She is helpful and addressed all my issues in the flat. I highly recommend their service.

E · 12 April 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Susan could help you.

5/5

Google

Darnell McDonald (office Pan Peninsula) and Chase Evans Team provided excellent support and services. My apartment vacant for just few days when changing from one tenant to another. In addition, the new rental has also increased significantly. Most importantly, they keep me posted timely throughout the period. We can trust Chase Evans to manage our apartment.

Kee-hane · 22 September 2024

Agent replied · 11 June 2024

Thank you for your review Kee-Hane, glad to hear Mariam could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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