Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,763 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,763 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,394

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Efficient and professional

They helped me find a wonderful place to move to and the process, when compared to my experience with other agencies, was smooth and pleasant. Documentations and guidelines were clear and trustworthy. The agent that manages our tenancy, Noel Ng, has always been responsive, resourceful and sincere. I'll surely consider going to Chase Evans again when I next move (hopefully not soon :P).

Hosum · 21 August 2024

Agent replied · 24 August 2024

Thank you for your review Hosum, glad to hear Noel could help you.

5/5

Google

Darnell was very prompt and professional in helping me find my dream apartment. The process was smooth and fast- Offer was accepted on the same day I viewed the place and Chase Evans referencing and check-in was super efficient as well. Thanks Darnell and team!

Arun · 10 June 2022

Agent replied · 11 June 2024

Thank you for taking time to review our services. Yours,

5/5

Trustpilot

Great work Danish Ashraf

Danish Ashraf was a really great help to me when I was trying to get my deposit back and ensuring that I was treated fairly when finalising the account. Thank you for all your help. You are the best

Adetokunbo · 29 January 2023

Agent replied · 10 June 2024

Thank you for your review Adetokunbo, glad to hear Danish could help you.

5/5

Trustpilot

Shout out to Shannon

Shannon was very helpful with the move and swift to action the initial teething problems. Thanks a ton Shannon.

Vijay · 7 June 2024

Agent replied · 10 June 2024

Thank you for your review Vijay, glad to hear Shannon could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes was super helpful, always available and very friendly. She immediately helped me out solve my problem. I can very much recommend her!

Emely · 29 February 2024

Agent replied · 10 June 2024

Thank you for your review Emely, glad to hear Kimberly could help you.

5/5

Trustpilot

Ginny Pattni of Chase Evans

I recently dealt with Ginny Pattni of Chase Evans. She was seller’s agent on a purchase I was overseeing for a family member. Ginny was great. Super proactive in running issues down and communicative and helpful at all stages of the process. She did a super job for her client the seller and we benefitted from that as buyers.

Stephen · 22 December 2023

5/5

Trustpilot

Helpful and responsive property manager

My property manager Danish Ashraf from East Property Management is always very helpful and responsive in resolving the issues with my property. Danish always gives me detailed explanation on the issues and provides valuable insight on the solutions.

Pui · 22 February 2023

Agent replied · 10 June 2024

Thank you for your review Pui, glad to hear Danish could help you.

5/5

Trustpilot

The rental team always responded well

The rental team always responded well. The check-out too, after three years of renting, was pretty seamless and professional. A special shout out to Vithu for good service!

Alan · 28 November 2023

Agent replied · 10 June 2024

Thank you for your review Alan, glad to hear Vithu could help you.

5/5

Trustpilot

Kimberly Fernandes was really helpful…

Kimberly Fernandes was really helpful all the way along. She was quite sweet and welcomed us in a very nice way. Really hard to meet such sweet property managers like Kimberly.

Consumer · 15 September 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Kimberly could help you.

5/5

Trustpilot

Hanna has been very professional and…

Hanna has been very professional and helpful in my letting business, great communication, great work ethic, highly recommended!

Yi · 19 June 2024

Agent replied · 10 June 2024

Hi Yi! We are so glad to hear that Kin Long Lee could help you with your tenancy extension and that you were happy with the service. Thank you for your review!

5/5

Google

I had the pleasure of working with Mariam, and I must say, she is absolutely amazing! I was in a frantic search for an apartment in the bustling London market, and the thought of moving flats always stresses me out. However, Mariam turned the whole experience around and made it incredibly easy for me to find the perfect apartment with all the facilities I required. Throughout the entire process, Mariam stayed in constant communication with me, ensuring I had all the necessary information at every step. Her dedication and professionalism truly make her a valuable asset to Chase Evans. I cannot express my gratitude enough to Mariam for transforming what could have been a stressful ordeal into an enjoyable and seamless experience. Thank you so much, Mariam!

Amani · 14 August 2023

Agent replied · 11 June 2024

Thank you for your review Amani, glad to hear Mariam could help you.

5/5

Trustpilot

Big thank you to Kimberly Fernandes for…

Big thank you to Kimberly Fernandes for looking into issues I have had in my apartment and being a good negotiator to obtain all necessary approvals for the requested changes!

Aleksandr · 28 September 2023

Agent replied · 10 June 2024

Thank you for your review Aleskandr glad to hear Kimberly could help you.

5/5

Trustpilot

Perfect Service

Ginny was really helpful, she pushed the sale along and made sure that I knew where everyone is when I moved in. Would definitely use them again!

Doug · 8 December 2023

Agent replied · 10 June 2024

Thank you for your review Doug, glad to hear Ginny could help you.

5/5

Google

I had an exceptional experience renting through this agency. Mariam went an extra mile to make sure my needs are met and made the renting process effortless. Can't thank Lisa & Mariam enough. :)

Katya · 10 June 2023

Agent replied · 11 June 2024

Dear Katya Machniova Thank you for taking time to post the review. Chase Evans

5/5

Trustpilot

Chase Evens have been a delight to work…

Chase Evens have been a delight to work with. They always keep their properties well maintained and have a great team behind them. Danish Ashraf has been a great addition to the team that helps resolve issues swiftly.

Gov · 3 February 2023

Agent replied · 10 June 2024

Thank you for your review Gov, glad to hear Danish could help you.

5/5

Google

Mariam Bey was incredibly helpful, professional and approachable as my lettings negotiator. She was always responsive, promptly arranged viewings and made the process extremely clear from beginning to end.All round, I have been delighted to deal with Chase Evans and highly recommend them. Thanks!

Sulaiman · 10 June 2022

Agent replied · 11 June 2024

Thank you for the review.

5/5

Trustpilot

There were some preexisting issues in…

There were some preexisting issues in the apartment when I moved in. Alan from Chase Evans helped me promptly over email and also by coordinating with contracters to get them fixed.

Sidharth · 31 August 2023

Agent replied · 10 June 2024

Thank you for your review Sidharth, glad to hear Alan could help you.

5/5

Trustpilot

Very helpful

Dennis from Chase Evans Property Management was really helpful and always willing to go an extra mile to resolve any issues with my deposit release. Once again thank you for your help.

Kashif · 3 August 2023

Agent replied · 10 June 2024

Hi Kashif. Thank you for taking the time to write this review! We are so glad that Dennis was able to help you.

1/5

Trustpilot

I have been in a property managed by Chase Evans

I have been in a property managed by Chase Evans for about a year. I think I have had 4-5 different property managers. Have never received an email from them letting me know that my property is managed by someone else and therefore, my calls are not often answered. Requested several issues to be fixed. Some are still (after almost a year) being chased to be fixed. Very poor experience and they care very little about what their customers think. If you can (I know it’s difficult in this crazy housing market), choose a different letting agency.

Gabriel · 2 August 2023

Agent replied · 10 June 2024

Thank you Gabriel for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Great experience

Adriana Chaba was very quick in resolving an issue with the flat. She was very responsive and made it easy for me. Great job

E · 9 February 2024

Agent replied · 10 June 2024

Thank you for your review, glad to hear Adriana could help you.

5/5

Google

Darnell McDonald at the Pan Peninsula office was very professional and responsive throughout the whole process, always ensuring everything went smoothly and on time.

Merve · 28 November 2025

Agent replied · 28 December 2025

Dear Merve, many thanks for taking the time to review our services. We are delighted to hear that Darnell continue to deliver excellent service securing tenants for your properties. Thank you again.

5/5

Trustpilot

Ms. Catarina from Chese Evans

D. Catarina Head Office and Property Management, did an extraordinary job with us at 196 St. Davids Square E14 3AW this year and managed to resolve all the problems that affected us at home in an extremely professional and quick manner. It is clear that she has great knowledge of the profession she performs. Thank you very much.

Nelson · 18 October 2024

Agent replied · 23 October 2024

Thank you for your review Nelson, glad to hear Catarina could help you.

5/5

Trustpilot

Aurora was great to deal with and very…

Aurora was great to deal with and very responsive for my requests :)

Aidan · 28 August 2024

Agent replied · 23 October 2024

Thank you for your review Aidan, glad to hear Aurora could help you.

5/5

Trustpilot

Kin Lee from Chaseevans as my agent has been very

Kin Lee as my agent has been very professional and helpful in sorting out the tenancy renewal

Albert · 22 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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