Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNice experience with Property Manager
Special shout out to Lee Chen at Chase Evans.Lee was very friendly and polite, quick to respond, and solved our issues in timely manner since we reported them. Thank you very much Lee!
Yuer · 23 October 2022
Agent replied · 10 June 2024
Thank you for your review Yuer, glad to hear Lee could help you.
★★★★★ 5/5
TrustpilotMolly is great to work with
Molly is great to work with, very communicative and responsive to any queries we might have.
Sarah · 15 February 2024
Agent replied · 10 June 2024
Thank you for your review Sarah, glad to hear Molly could help you.
★★★★★ 4/5
TrustpilotMolly is responsive to my inquiry and…
Molly is responsive to my inquiry and helpful.
Diane · 18 July 2024
Agent replied · 10 June 2024
Thank you for your review Diane glad to hear Davide could help you.
★★★★★ 5/5
TrustpilotSmooth contract renewal
Our tenancy contract renewal was handled swiftly and without any issues by Molly Pariyanukul (Chase Evans Property Administrator). Molly was efficient, helpful, responsive, and professional. Great service.
Jonas · 12 May 2023
Agent replied · 10 June 2024
Thank you for your review Jonas, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotThank you
The experience was fast and fuss free. Thank you Amruta. Blessings
DJ · 21 May 2024
Agent replied · 10 June 2024
Thank you for your review DJ, glad to hear Amruta could help you.
★★★★★ 4/5
GoogleWe met a very professional agent in Chase Evans Pan Peninsula branch, namely Harry Frankland. He is kind and showed expertise in picking attractive and appropriate properties in South Quay which cater for our needs for our viewing and consideration. Whenever we had enquiries on the properties, he attended to them efficiently with detailed explanation in a very patient manner. We are most grateful for his excellent service!
Massie · 12 November 2023
Agent replied · 11 June 2024
Thank you for your review Massie, glad to hear Harry could help you.
★★★★★ 5/5
TrustpilotFair deal
Kin Lee is the assigned renewal negotiator for my apartment. He is responsive during the negotiation with the tenant. Finally, our offer is accepted by the tenant with balanced interest on both sides.
Lilian · 7 October 2022
Agent replied · 10 June 2024
Thank you for your review Lilian, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotExceptional Experience with Federico from East Property Management
Had a great experience with Property Manager - Federico C from the Chase Evans East Region. His enthusiasm, promptness and empathy in helping resolve issues quickly and going out of his way to guide us on many other practical solutions (we are new to the country) , made it a pleasant experience.
Shivamshu · 18 September 2024
Agent replied · 23 October 2024
Thank you for your review Shivamshu, glad to hear Federico could help you.
★★★★★ 4/5
TrustpilotKin Lee of Chase Evans
I have been dealing with Kin on various letting properties since 2021 when he was a Renewals Negotiator. I noted he's now been promoted as Senior Renewals Coordinator. He's terrific at providing professional inputs and even offers assistance when things fall outside his areas. It's undoubtedly a great experience to work with him. I don't hesitate to recommend his high quality and efficient service.
Gladys · 8 February 2024
Agent replied · 10 June 2024
Thank you for your review Gladys, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotGreat Service and Support Throughout the Rental Process
I had a great experience working with Amruta Satia during the rental contract process. She was always quick to respond to any questions I had and helped coordinate with the concierge on my behalf. Her professionalism and efficiency made the whole experience smooth. I'm truely grateful to meet her at ChaseEvans.
Yinuo · 3 October 2024
Agent replied · 23 October 2024
Thank you for your review Yinuo, glad to hear Amruta could help you.
★★★★★ 5/5
TrustpilotThanks to Danish for his hard work and…
Thanks to Danish for his hard work and responsiveness.
James · 21 June 2024
Agent replied · 10 June 2024
Thank you for your review James, glad to hear Alan could help you.
★★★★★ 5/5
TrustpilotAssignment of STA.
Amruta was very helpful in the process of adding me to the tenancy agreement and helping me getting the verification process done.
Jesus · 15 September 2023
Agent replied · 10 June 2024
Thank you for your review Jesus, glad to hear Amruta could help you.
★★★★★ 1/5
Trustpilotthe apartment we signed online and when…
the apartment we signed online and when we moved in is a total discrepancy and the agent did nothing to repair anything on the premise we sent an email call and they said they will send contractor but nothing is done Flat 1407 Crawford Building 112 Whitechapel High Street, London, E1 7AP
Dewailly · 13 September 2024
Agent replied · 23 October 2024
Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, we take this kind of feedback very seriously, and we’re investigating the matter in order to resolve it.
★★★★★ 5/5
TrustpilotKin is always responsive and helpful in…
Kin is always responsive and helpful in handling the rental matters of my apratment.
Ran · 14 March 2024
Agent replied · 10 June 2024
Thank you for your review Kin, glad to hear Ran could help you.
★★★★★ 5/5
TrustpilotSpecial Thanks to Hanna Ganobis for the…
Special Thanks to Hanna Ganobis for the efficient communications :))
E · 29 May 2024
Agent replied · 10 June 2024
Thank you for your review, glad to hear Hanna could help you.
★★★★★ 5/5
GoogleExcellent Agent and thank you Mary!!! Chase Evans help me to find the property to buy when I was in the chain, always helpful and find solution for me whenever there is issue. Chain process is very stressful and my sale part from other agent(the other agency is MyLondonHome which was not good and helpful) had a lot of issues, and cause delays in my purchase but Chase Evans always try to help me in the process. Highly recommended them especially Mary Cai if you are looking to buy or sell, she even followed up with you after my purchase is completed, and always try to help me with any issues or questions! Thank you Mary!!!
KL · 11 June 2019
★★★★★ 5/5
TrustpilotCamille Lai is an excellent agent
Camille Lai is an excellent agent. Always available, patient and careful. By the best letting agent I've had at Chase Evans.
Dan · 2 October 2023
Agent replied · 10 June 2024
Thank you for your review Dan, glad to hear Camille could help you.
★★★★★ 5/5
TrustpilotDennis was very helpful and resolved my…
Dennis was very helpful and resolved my issue quickly
Chris · 12 June 2024
Agent replied · 24 August 2024
Thank you for your review Chris, glad to hear Dennis could help you.
★★★★★ 5/5
TrustpilotMould problem sorted swiftly
Upon moving into my new apartment, I encountered a mold problem in the bathroom. Fortunately, I reached out to Kimberly Fernandes, my property manager, for assistance. Her response was swift, and she immediately took steps to address the issue. A contractor was promptly dispatched to complete the task as quickly as possible. I appreciate how quickly she took action and her commitment to solving the issue promptly.- Girethar Shanmugam
Girethar · 28 September 2023
Agent replied · 10 June 2024
Thank you for your review Girethar, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotGreat Service - Xin Guo, VIP/Multi Property Management
I cannot say enough good things about the support we receive from Xin Guo, VIP/Multi Property Management.Xin is very attentive to our needs as a tenant. Thank you Xin.
Michael · 2 February 2023
Agent replied · 10 June 2024
Thank you for your review Michael, glad to hear Xin could help you.
★★★★★ 5/5
TrustpilotKin is a diligence coordinator
Kin is a diligence coordinator who is pro-active to seek and care for customer needs. You can trust him to follow up with any matters and report efficiently in due course. I commend on his service.
Edmund · 22 April 2022
Agent replied · 10 June 2024
Thank you for your review Edmund, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotMolly is very nice
Molly is very nice, patient and warm hearted, and also she is professional. She help me so lot about renew my tenancy!
Mania · 29 August 2023
Agent replied · 10 June 2024
Thank you for your review Mania, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotMolly Pariyanukul from Chase Evans has…
Molly Pariyanukul from Chase Evans has been our "renewals negotiator" for our rental property for the last few years. She has always been very helpful and efficient in ensuring a smooth transition between contracts. Always helpful with any questions we may have had and always answers without any delay.
Jackie · 22 October 2024
Agent replied · 23 October 2024
Thank you for your review Jackie, glad to hear Molly could help you.
★★★★★ 5/5
TrustpilotChase Evans had been managing my London…
Chase Evans had been managing my London properties for a decade now. They are very responsive and do things right. Had a dispute with one block management company and they resolved it for me as well. Also they are very good at marketing my properties for renting out, my properties had almost no vacant periods except for during transitions.
Spark · 2 May 2024
Agent replied · 10 June 2024
Thank you for your review Spark, that’s great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.