Trusted Agent profile · London

Central Estate Agents Walthamstow reviews in London

4.4

★★★★★ Great

499 reviews across 1 platform

179 Hoe Street, London, E17 3AP

Central Estate Agents's office in London, at 179 Hoe Street, is rated 4.4 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.4.

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4.4 / 5

499

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We are very pleased with the house Matt at Central Estates helped us find. Very good service. Thanks Ashley

Ash · 29 May 2019

Agent replied · 28 May 2023

Thank you for your feedback. Neil

5/5

Google

We dealt with Manaan and he was very good. Very professional man and always helped me and my family

Maria · 29 May 2019

Agent replied · 28 May 2023

Dear Maria, thank you so much for your feedback, I am glad that Manaan has taken care of you and your family. Neil

5/5

Google

We rented a house where Central was the agent and we were very happy with Nancy as our point of contact. She helped us during the move in, during our stay, and while moving out. They were always very professional and helped us in every way imaginable.

Marcus · 27 February 2023

Agent replied · 28 May 2023

Dear Marcus, so glad you had a 5 star experience, you feedback is greatly appreciated. Neil

4/5

Google

Centrals were excellent in marketing and taking my property through to exchange and completion

Alison · 22 April 2024

5/5

Google

Nancy was super helpful and responsive, and always polite :) A great estate agent to work with. Thanks team!

E · 25 December 2023

5/5

Google

Dean, Katie and Richard were outstanding. I would 100% recommend using Cental Estate Agents Walthamstow Great Team working there

Red · 29 May 2018

Agent replied · 28 May 2023

Thank you ever so much for your kind review, I have let the team know. I wish you all the best in the future. Neil

5/5

Google

We work alongside central daily and couldn't ask for anything more from them, they are very professional and easy to work with. Martyne in particular is always available to help when we have any issues or need assistance. The whole team is great and would highly recommend them!

Fix · 29 November 2022

Agent replied · 28 May 2023

Thank you for your 5 star review!

5/5

Google

Central estates recently helped me sell my house in Walthamstow, and I was consistently impressed with the way all the staff were so helpful during the process, making it a stress free experience, particularly my property manger Nancy Markou and general manger Katie Murray. many thanks again to all

Mark · 31 August 2022

Agent replied · 28 May 2023

Dear Mark, thank you for taking the time to give us a 5 star review. Kind Regards Neil

3/5

Google

While the general service, advice and speed at which Central operated was good, Central seriously overvalued the sale price of our property. Central’s valuation sat well above (£50,000 or nearly 13%) that of another local agency’s. They justified their valuation by claiming that undervaluing was common practice in order to achieve an easy sale, and were very confident they could get their price. The property eventually sold for the supposedly “undervalued” price (£45k below what central claimed they could achieve), and this considerably slowed down our sale and involved successive incremental price drops which left us questioning their honesty and integrity…

Joshua · 30 September 2022

5/5

Google

Central were very helpful, knowledgeable and quick to respond to queries, they helped make the process a smooth one. Thank you

Edward · 4 August 2024

Agent replied · 25 August 2024

Hi Edward, thank you for taking the time to give us a 5 star review! Neil

5/5

Google

David help me find a very nice house, fast and good service! Thank you David

I · 29 May 2019

Agent replied · 28 May 2023

Thank you for your review. Neil

5/5

Google

Used Central to sell our house in Walthamstow - service was great - sale went through very quickly and central managed everything from their end without fuss.

Mark · 7 April 2024

Agent replied · 28 April 2024

Thanks Mark, glad to hear it all went well! Neil

1/5

Google

I can't say I had a good experience with this agency. The sales team "forgot" to mention that the property was part of a special block of flats that would not give the possibility to rent the flat out in the future under any circumstances.I believe quite an important factor to consider when buying a house!

Aurora · 28 May 2021

Agent replied · 28 May 2023

Dear Aurora, I am sorry to hear that you have had some difficulties. Please contact me if you like at neil@central-estates.co.uk and I would be happy to discuss. Kind Regards Neil

5/5

Google

Great service. The office is had a nice buzz about it and all the staff were very helpful, polite and professional, I would definitely use them again and recommend to friends and family. A big thank you to Bhavin. it was a stress free and straight forward process. Thanks Again

Neesha · 30 May 2015

5/5

Google

Highly recommend Central, Anita in Lettings is a superstar with a heart of gold.

Jonathan · 29 May 2019

Agent replied · 28 May 2023

Dear Jonathan, we agree Anita has got a heart of gold. Thank you for your comments. Neil

5/5

Google

Absolutely amazing ! Spoke to Joe, so patient and helpful. Thoroughly recommend!

Jo-Anne · 28 February 2024

5/5

Google

My partner and I had a viewing with Harry last week for a flat. The property was lovely, he was very informative and helped us navigate as new buyers. We’ve had a few negative experiences with other estate agents in our local area but were pleasantly surprised with the impeccable service from Harry and Central Estates - especially from someone so young in the industry.

Ella · 5 November 2023

5/5

Google

We had a great experience with Central estates, Joe in particular at the Leytonstone Branch done an amazing job getting our purchase over the line.

Maxwell · 23 April 2024

Agent replied · 25 August 2024

Hi Maxwell, I have congratulated Joe on his top rate service. Thanks Neil

5/5

Google

A great letting agent, everyone we've met at Central so far has been friendly and helpful, particular Manaan who helped us every step of the way moving into the property this week. We have a few minor issues now to resolve and feeling optimistic that we'll receive the same excellent quality service from Central as managers of our property.

Alex · 28 May 2020

Agent replied · 28 May 2023

Thank you Alex. Neil

5/5

Google

A massive thanks to Dave and the team at central, yet again another stress free experience with them. I've used central for the past three years, and look forward to many more happy dealings with them. If you want professional and courteous treatment - trust these guys! Thanks again!

D · 30 May 2015

5/5

Google

Central are quick and efficient. The staff is very useful and have a good knowledge - thank you to Martyne Hatton for all your help.

Vic · 27 February 2023

1/5

Google

Severely disappointed with the level of service, lack of responsiveness and incompetence shown by some staff at central estates. Their agents have managed to leave our property unlocked and following that incident, for which an apology was only given after we chased, managed to misplace our keys between viewings meaning prospective buyers could not access the property and we lost viewings. I would not recommend them if you want estate agents who give timely feedback, are reliable and are committed to trying to sell your property.

Anvita · 28 May 2022

1/5

Google

A really unethical estate agent. Sharing my experience as a potential buyer with Central Estate Agents. We viewed a property over a month ago but lost out to higher bidders. I was contacted by their Senior Sales Negotiator, Shah Islam, this week to notify me that the buyer they went with was messing the seller around and they were reviewing previous offers. I said that we were still looking and stood by our original offer (which meets the maximum value Central put on the property per their mailing emails). Shah said he would get in touch with the vendor straight away that morning and let me know that day. I rang him the same day in the afternoon after not getting a response and was told he was on the phone. Then, that same afternoon I received a general email from Shah to his whole mailing list stating that the 'Stunning' property was now up for sale again. I was shocked and disappointed - it is evident that they thought they could squeeze more money for it, but in the interim never got back to me. I was left feeling completely shunned and neglected after being open, honest and a genuine potential buyer for a property after they had problems with the original buyer. As above and to reiterate, I'm a genuine, honest buyer in a good position. I replied to Shah's general marketing email stating that I was disappointed he had never got back to be before re-marketing, as HE was the one who got in touch with ME this week asking whether I would still be interested. I asked what the situation was. Shah never replied to my email. A ghosting from an agent after he approached a buyer with an honest, open and solid offer is a joke. I asked Shah to remove me from their mailing list immediately after no response. Yesterday I received another mass email from another Central Estate agent, (Paige) about the exact same property - even after I asked to be removed from their mailing list. It's evident to both me, my partner and my wider friends and family I've discussed this situation with that Central do not have genuine buyer's offers in mind and they are operating unethically. They neglected and failed to respond to me, even after approaching me in the first place. A truly horrendous offer experience and the above agent I dealt with has presented themselves as unethical in this situation. I hope they actually remove me from their mailing list now and I never have to deal with them again. I'll warn anyone and everyone I know to list or buy with ANY AGENCY other than Central!

Olivia · 28 May 2022

2/5

Google

My experience with central as a Tennant has not been great. Emails left unanswered for weeks, having to chase responses from other department members. Maintenance jobs marked as completed when they have not been, and in some cases marked as complete even before someone has come to inspect the problem and diagnose it. Find it much simpler and quicker to go straight to the landlord with my needs rather than through central. Positives: when you get the right person at central to help you things move quickly, however it is very much pot luck.

Claudia · 28 May 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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