Trusted Agent profile · London

Central Estate Agents Walthamstow reviews in London

4.4

★★★★★ Great

499 reviews across 1 platform

179 Hoe Street, London, E17 3AP

Central Estate Agents's office in London, at 179 Hoe Street, is rated 4.4 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.4.

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4.4 / 5

499

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Manaan was great in helping us finding our flat. Nancy has been brilliant as the property manager - very friendly and super responsive!

Ashley · 28 May 2022

1/5

Google

One of the worst agent I have ever dealt with! And in last 10 years I have moved houses more than 10 times. We have arrange a viewing for Saturday around 3.00pm. We were there 10 min early waiting on a hot day with our 1.5 year old baby and guess what no one turned up and they did not even call us at all. Our baby was crying and we were waiting there basically for nothing. then we called them on Monday to find out why they were unable to attend, They told us they will investigate and let us know but later on we have seen online the property was let agreed already. And they did not even call us back to tell us that on Monday so we did not even get an update from them. They dont even deserve 1 star to be honest. Avoid them for any cost!NegativeProfessionalism, Value

Bartug · 26 August 2020

5/5

Google

We sold our house through Central mid 2020 during the pandemic. Throughout the process they were attentive and responsive although to be honest our sale was pretty straightforward so didn't require a lot of assistance. Their staff were very knowledgeable about the area and I think this helped when it came to marketing the property. Due to market conditions I'm sure we wouldn't have had trouble selling with any other agent but I have no doubt that Central got it done quicker and achieved the best price due to their experience.PositiveResponsiveness, Professionalism

Adam · 26 August 2020

5/5

Google

Central have been brilliant throughout our sale, they have a really deep knowledge of the area, provide great advice and are there for you when you need them. Best fees we spent in the whole process!

Jess · 31 August 2022

Agent replied · 28 May 2023

Hi Jess, thank you for your 5 Star review. We a a re so happy for you both! Neil

5/5

Google

Very professional service from the team. Had to move the open house at relatively short notice and they were very accomodating. They kept in regular contact and were swift to pass messages and information between us and our buyers.

Clark · 18 August 2024

5/5

Google

I recently bought an investment property through Central Estates and was really impressed with their agent, Harry, who accommodated my endless requests to gain access throughout the conveyancing process. He was super professional with great communication and will no doubt do very well for himself in the future.

Anna · 28 February 2024

5/5

Google

Central helped us to sell our flat and buy a new place nearby. From valuation through to completion they went above and beyond. I wouldn't hesitate to recommend them to anyone looking for a team who work hard to achieve a great outcome.

Fiona · 28 May 2021

Agent replied · 28 May 2023

Dear Fiona, sorry for the late response, but thank you ever so much for your kind words. Neil

5/5

Google

Nancy is absolutely The best! Very knowledgable, supportive and all that. 5* agent.

Adrian · 27 February 2023

5/5

Google

I have had a great experience renting through Central Estates E17, in particular having Nancy Markou as our property manager has been amazing. We had low water pressure and no heating - within a few minutes of sending an email to Nancy, the engineer called to let us know he would come within the hour. Cannot express my gratitude enough!

Safia · 29 March 2023

5/5

Google

We sold our flat through Central Estates and the whole team made the process easy from start to finish. All of the staff were friendly and professional, but particular credit to James, Richard, Dean and Katie who we dealt with more regularly.

Cara · 28 May 2021

Agent replied · 28 May 2023

Hi Cara, thanks for taking the time to give us a review. Neil

5/5

Google

We just sold our house through Central Estate Agents and would definitely recommend them to others in Walthamstow. The service was professional, we were kept up to date well at each stage and the staff were nice people to deal with too.

Helen · 28 May 2021

Agent replied · 28 May 2023

Hi Helen, thank you ever so much for taking the time to give us a review. Neil

5/5

Google

We have just sold through Central and I have to say the team there are very professional and well trained under Neil and Rich leadership. Special mention goes to Shah in sales and Katie and Dean in progression team. Very supportive through what can be a stressful process. Thanks again

Claire · 29 May 2018

Agent replied · 28 May 2023

Thank you for your kind words, they mean a lot. All of us here at Central wish you the very best in your new home. Neil

5/5

Google

Very professional from start to finish! Had some great viewing experiences with the properties meeting all our needs and understanding exactly what we wanted. Within 10 weeks we were moved with great communications and we love our new house! Highly recommended!

PYAM · 28 May 2021

Agent replied · 28 May 2023

Dear Pham, thanks for taking the time to review us! Good luck in your new home

1/5

Google

I cannot advise strongly enough against using Central if you can possibly avoid it. Their incompetence cost us thousands of pounds and we never even received an apology. We were first time buyers on what should have been a very straightforward purchase, and due to the negligence and incompetence of their staff our purchase fell through. They never ever contacted us at all, and whenever we phoned or emailed to ask what was causing the delays (we spent over 15 weeks in conveyancing for no reason at all) they made us feel like we were bothering them unnecessarily, and basically told us to stop contacting them. Although friendly initially, for the majority of our interactions after our offer was accepted they were rude and even sometimes aggressive. I realise everyone's experience will be different and though I would never normally leave reviews for poor service I feel obliged to try and warn any potential buyers (or sellers) out there to avoid dealing with these malicious cowboys at all costs. This industry is in desperate need of greater regulation.

Rob · 27 November 2018

1/5

Google

Poor communications led to us withdrawing from a sale. After weeks of not being communicated with regarding what the true picture with the buyer was we pulled out from the sale. We accepted an offer on the premise that the buyer was due to exchange two days later. This never happened but we were not informed of this until eight weeks down the line. Then we were strung along with false dates. A complete waste of the best months for selling a house. I cannot recommend Central for selling a house based on our experience.

Jane · 29 May 2018

1/5

Google

I cannot advise strongly enough against using Central if you can possibly avoid it. Their incompetence cost us thousands of pounds and we never even received an apology. We were first time buyers on what should have been a very straightforward purchase, and due to the negligence and incompetence of their staff our purchase fell through. They never ever contacted us at all, and whenever we phoned or emailed to ask what was causing the delays (we spent over 15 weeks in conveyancing for no reason at all) they made us feel like we were bothering them unnecessarily, and basically told us to stop contacting them. Although friendly initially, for the majority of our interactions after our offer was accepted they were rude and even sometimes aggressive. I realise everyone's experience will be different and though I would never normally leave reviews for poor service I feel obliged to try and warn any potential buyers (or sellers) out there to avoid dealing with these malicious cowboys at all costs. This industry is in desperate need of greater regulation.

RJThomson7 · 29 May 2018

5/5

Google

We recently rented a flat from Manaan at Central Estate Agents and found him to be great to deal with. He was efficient, didn't mess around and sorted everything out very quickly and was very helpful. By far the best estate agents I've dealt with in London-highly professional!

Ruth · 29 May 2018

Agent replied · 28 May 2023

Hi Ruth, Thank you for your review. I have spoken to Manaan regarding your comments, we really appreciate your feedback. Neil

5/5

Google

All the team at Central were incredible during our Sale. They acted with integrity, professionalism and sensitivity to our circumstances throughout, and went above and beyond what anyone would normally expect of an agent to get us moved. I would highly recommend them for anyone wishing to sell.

Philippa · 29 May 2018

Agent replied · 28 May 2023

Dear Philippa, I would like to thank you for your review. I have let the team know. We all wish you the very best of luck in the future. Neil

4/5

Google

Great guys, helped me out when I urgently needed to find something, ended up finding a lovely place but they did all they could. Thank you David and the rest of the lettings team.

Sheena · 30 May 2015

5/5

Google

Shah at Central Properties assisted us through the whole process of finding and buying a property. He was very clear and responsive via email and always called/emailed back as soon as possible. I would not hesitate to use Shah or Central Properties again in the future.

Nathan · 29 May 2019

Agent replied · 28 May 2023

Dear Nathan, Thank you ever so for your review, it means alot. Neil

2/5

Google

Buying a house is not a nice experience anymore (compared to past generation's experiences). It's pretty cut throat. These guys had us over a barrel several times - first house was a confused contract race - second, left in the rain for an hour on the day of viewing, when the agent finally turned up without a key (forgivable but soggy) then in the final moments on the 6th house's day of exchange - a 20k bump on the price (they might get a flat rate - but sellers are mislead and their greed is feed). I know it's just another day for many agents but to a first time buyer this is no small fry - it's a pretty big life-savings-deal when buying a home for your family. That's quickly forgotten in a market bloated by demand. You'll get a house eventually but you'll have to be a nuisance to get any attention. The squeaky wheel gets the oil. So be extra squeaky. Pretty savvy now from the experience. But for you first time buyers out there - don't expect much help.

Rob · 29 May 2017

5/5

Google

We have just sold our house in Walthamstow through Central. We had a smooth and pleasant transaction throughout. Thank you to Jaz, Katie and Dean for making this a quick and easy process.

Andrew · 30 May 2015

5/5

Google

We have been very happy renting through Central Estates and Nancy Markou (our Property Manager) has been incredible in providing support and ensuring all issues are promptly fixed.

João · 29 November 2022

Agent replied · 28 May 2023

Thank you ever so much for your review. I am glad you are happy with our service. Kinda regards Neil

5/5

Google

As a first time landlord Central have been excellent help and very responsive. Very happy with the service so far!

Stuart · 26 July 2023

Agent replied · 1 October 2023

Hi Stuart, sorry for the delayed response. Its great to read your review, I am glad the team are exceeding expectation. Neil

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