Trusted Agent profile · London
★★★★★
236 reviews across 2 platforms
5th Floor, 22 Long Acre, London, WC2E 9LY
CBRE Residential's office in London, at 5th Floor, is rated 4.7 out of 5 across 236 reviews on two platforms, including 230 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have worked with Sophie for 2 years. She is professional and helpful. Every time, when I wanna move apartment and asks her, she can always show me a lot of properties that satisfy my requirement. Besides, she is really patient and polite when doing the work.
5/5
GoogleGreat experience with Darrell, we are grateful for his work and he stood out as it felt like he was helping us find a home, rather than just selling properties.
Thank you, Alexandre. We're pleased to hear that you had a 5-star experience with Darrell and hope you love your new home. Congratulations!
5/5
GoogleAs new arrivals to the UK Ash was very responsive and exceptionally patient with our (many) questions, as we navigated finding a new flat. We're grateful for all of his assistance and the speed with which he sorted our new lease!PositiveResponsiveness, Professionalism
5/5
GoogleDaniella represented CBRE in locating an apartment for my daughter Kate and was exceptional in understanding requirements and preferences very quickly, in showing suitable properties and in closing referencing and legal documentation. Very effective, efficient and great to deal with. Simply a great experience resulting in the right property. Thanks Daniella.
5/5
GoogleDaniella was very helpful in helping me finding my new flat. I was not familiar with the process and she has been very patient and diligent in explaining the procedures to me, make sure I understand all the T&Cs. I'm very happy about my flat and about Daniella's service and professionalism.
5/5
GoogleDaniella was the best agent I could have asked for. I had one week to find the apartment and sign the contracts. Daniella was an exceptional help! She was quick, to the point, and managed to find exactly what I wanted from the little information I had given her. Thank you!
5/5
GoogleAmazing agency that I highly recommend! Sophie was super nice, she helped us to find a flat very quickly... She was also super effective as she succeeded to negotiate a lower rent price for an amazing flat very well located !! 10/10.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDaniella has been my agent at CBRE and has been very helpful and proactive throughout the whole process. More importantly, even after everything was signed and the move complete, Daniella remained in touch and helped me iron out any remaining issues which were not part of her remit.
5/5
GoogleLavinia was amazing! The viewing was very informative and the whole process felt very personal. She gave me her honest thoughts rather than automatic pre-defined answers many estate agents tend to do. Everything was completed within a few days!PositiveQuality
5/5
GoogleMy friend and I really recommend this agency ! Sophie was very nice and helpful to us, she quickly understood our needs, and thanks to her we found an amazing flat at a really good price !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been working with CBRE now for a while and they are always very professional and fast to respond, easy to work with. Especially, Lavinia was super helpful and helped to find right property with her professional approach.PositiveResponsiveness, Professionalism
5/5
GoogleVery efficient and friendly service. Daniella made sure that all the paperwork went through on time even though we were on a very tight schedule; all the arrangements for my flat were made in less than a week. She was also incredibly helpful and prompt when responding to queries.
5/5
GoogleExtremely glad to have worked with Sophie who offered professional advice to us during moving. She kindly offered to help us out on multiple fronts and have everything completed for us in a timely manner! Definitely would recommend :)PositiveProfessionalism
5/5
GoogleThanks to Lavinia Abalasei as our agent we were able to find an amazing property in the heart of London and we managed to rent very smoothly even if we are students and thats all thanks to Lavinia!
5/5
GoogleIt was my first experience with CBRE and Ash Wilmot was impressively helpful through the process of finding a good quality flat for my applicant and dealing with the paperwork after. Thank you so much Ash!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI’d never chose them as letting agent again. Steph was highly unprofessional and I would not trust her. They won’t help once you paid and moved in. Absolutely no recommendation.
5/5
GoogleThank you to Sophie Metcalfe for finding a perfect home for me. Unlike other lettings negotiators she is very easy to contact and always has time for a client. She puts maximum effort to negotiate a deal between a landlord and a client.
5/5
GoogleExcellent property manager and letting agents. My experience so far with CBRE, in particular with Jessica Kwok, has been wonderful. Thank you!
Thank you for sharing your 5-star experience with us. Jessica is amazing and I know she'll be pleased to know how much you value her service. We greatly appreciate your business and look forward to continuing to assist with your property needs.
5/5
GoogleCiara was a pleasure to deal with during my flat purchase. She is very helpful, responsive, punctual and friendly.
5/5
GoogleKelly Canham has done an excellent job on property management for the rental portfolio. Very efficient and consistent communication. Great service!!
Thank you for sharing your 5-star experience with us. Kelly is amazing and we know that she'll be pleased to know how much you value her service. We greatly appreciate your business and look forward to continuing to assist with your property needs.
5/5
GoogleLavi was amazing- attention to details and her service was the best I’ve had from any agent recently. We didn’t end up renting but if we would it would be through lavi for sure!
5/5
GoogleHad an easy, professional, great experience. Lavinia was super friendly, honest, and a great help. I ended up renting a flat she found for me and I couldn't be happier. Thanks a lot Lavinia!!
5/5
GoogleAsh was super responsive and helpful. He came to show us the flat at short notice and answered all our questions. He was very professional. Would recommend this agency and branch.PositiveResponsiveness, Professionalism
5/5
GoogleWorking with Ciara, as a buyer's representative has always been straight forward easy, and uncomplicated. Clear, direct communication, no nonsense and highly recommended. One of the very best agents in the area.
Thank you for sharing your 5-star experience with us. We will be sure to let Chiara know just how pleased you are with her service and look forward to assisting with your future property needs.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
CBRE Residential's London office has 236 reviews across two platforms: 230 on Google, 6 on Trustpilot.
CBRE Residential London is rated 4.7 out of 5 across all 236 reviews, and 4.8 out of 5 on Google from 230 reviews.
CBRE Residential London, 5th Floor, 22 Long Acre, London, WC2E 9LY.
