Trusted Agent profile · London

Butler and Stag London reviews

4.6

★★★★★ Excellent

539 reviews across 2 platforms

508 Roman Road, Bow, London, E3 5LU

Butler and Stag's office in London, at 508 Roman Road, is rated 4.6 out of 5 across 539 reviews on two platforms, including 305 Google reviews rated 4.6.

Google logo

4.6 / 5

305

Reviews on Google

This office

Trustpilot logo

234

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Butler & Stag took care of my family and I while letting. As an estate agent they are professional, thoughtful, responsive and great to deal with throughout the process of renting. Any small issue that arose while dealt with by Natalie and the property team. It was a great experience to rent in London with them.

Ene · 26 August 2022

Agent replied · 25 August 2024

Dear Ene, Thank you so much for your kind review. Delighted to be of service, good luck in your new home. Kind Regards, BUTLER & STAG

5/5

Trustpilot

Bow branch - great team effort!

Thank you so much to the Bow branch of Butler & Stag for completing our house sale! A fantastic team effort from everyone involved, from Athos appraising the property, Rob and Aiden conducting viewings, Beth undertaking the admin and Amanda for progressing the sale after the offer was accepted. 10 out of 10 for service and professionalism - cannot recommend enough! Tim

Tim · 29 September 2021

Agent replied · 12 June 2024

Dear Tim,Thank you for your kind review. So pleased that the team were on hand to assist. Kind Regards,BUTLER & STAG

5/5

Google

Michael, Alfie and Paige from Butler & Stag Bow were great to work with for the 18 months I rented through them. They were attentive, friendly, thorough and always got back to me regarding any questions or issues I had throughout the whole process. I would happily let my property through them or from them again!

Simon · 27 August 2017

5/5

Trustpilot

Absolutely fantastic experience…

Absolutely fantastic experience throughout! could not recommend these guys any more! true experts with a proactive attitude.

Joshua · 7 January 2025

Agent replied · 25 September 2026

Dear Joshua, Thank you so much for your fantastic review! We’re absolutely delighted to hear that you had such a positive experience with Butler & Stag. It’s wonderful to hear that you appreciated our team’s expertise and proactive approach. We always aim to stay one step ahead and make the process as smooth and straightforward as possible for our clients. Your recommendation means a great deal to the whole team, so thank you again for choosing Butler & Stag and for taking the time to share your feedback! The Butler & Stag Team 🏡✨

5/5

Trustpilot

Hi great service great team many thanks…

Hi great service great team many thanks to Robert & Amanda.Kind regardsJim Redfern

Consumer · 13 September 2021

Agent replied · 12 June 2024

Dear Jim, Thank you for your kind review, you were a pleasure to work with and we are delighted to be able to help you move. Good luck in your new home, please do let us know should you require further assistance in the future. Best Regards,BUTLER & STAG

5/5

Google

The boys down at Roman Road are nothing short of class acts. Really thorough with their service and pleasant overall experience with their sales AND lettings teams.

PC · 19 September 2025

5/5

Trustpilot

Excellent Butler and Stag

Butler and Stag supported us all the way through our purchase, and made sure the sale completed on time.Charlie and Tony were always available to answer any questions we had and kept us updated throughout, they were a pleasure to work with!

Joe · 16 February 2022

5/5

Trustpilot

Excellent experience

We've had an excellent experience using Butler & Stag to rent out our flat. It was the first time we'd done it and they made the process super easy. As soon as we met Simon we knew we'd be in good hands. Both he and Sophie guided and advised us through the process seamlessly and were quick to respond to any queries. We never felt rushed or pushed into making decisions. Would definitely recommend to anyone looking to rent out a property.

Natasha · 30 March 2023

5/5

Google

I can't thank Lewis enough for all the effort he has put into helping us sell our flat. Top lad!

Chris · 27 August 2019

Agent replied · 25 August 2024

Dear Chris, Thank you for taking the time to share your positive experience. We work hard to exceed the expectations of our customers and change public perception of estate agents. You were a pleasure to work with and we look forward to assisting you again in the future. Kind Regards, BUTLER & STAG

5/5

Trustpilot

The team are very professional and knowledgeable. Process was very straightforward.

Simon, who showed me the property, was very knowledgeable about the flat and the local area. Paul was very professional giving advise and putting forward my final offer. The whole process was very straightforward.

Friend · 19 January 2023

5/5

Google

The whole team at Butler & Stag have been excellent. They've supported me through every stage of my property sale. I cannot speak highly enough of their professionalism. Thanks team!

Steven · 27 May 2024

Agent replied · 25 August 2024

Steven, thank you for the kind words. We work hard to deliver exactly this experience to our clients and customers, its great to hear we are worthy of 5 stars!

5/5

Trustpilot

I sold my property with Butler & Stag…

I sold my property with Butler & Stag in 2019 and their level of service was to be above and beyond. I decided to sell my fathers property through them, my personal experience with Amanda I found her to be professional, efficient, honest and straight talking. Amanda’s client/customer relationship makes her the successful agent she is. Catherine Stevenson

Catherine · 24 January 2022

Agent replied · 12 June 2024

Dear Catherine, Thank you for your kind words and for reviewing our service. So pleased we could be of assistance. Kind RegardsBUTLER & STAG

5/5

Google

Had such a great experience with Oliver helping us search for our first home, he was responsive, never pushy and really helped us in our search!

Elly · 4 August 2024

Agent replied · 11 December 2024

Dear Elly & Jem, Thank you for your kind review, we really appreciate it!

5/5

Google

I recently sold a property with B&S. I had the property sat on the market for several months with other agents but when I switched to B&S they got me an offer straight away. I wish I had gone with them first!

Sam · 26 August 2023

Agent replied · 25 August 2024

Dear Sam, Great to hear that we came to the rescue. Thank you for your kind review, the team are delighted with the 5 star award. Good luck for the future. Best wishes, BUTLER & STAG

5/5

Trustpilot

Great Company with Helpful Staff

Great service. I had my house on the market with 3 different agents for over a year before we decided to use Butler and Stag. They sold my house for nearly the asking price within 3 months. Great overall service and all the staff are very helpful. I would highly recommend them and will use them again when we decide to sell our new house.

Mr · 31 March 2020

Agent replied · 12 June 2024

Dear Mr Keefe, Thank you for your glowing review, it makes all of the hard work even more worthwhile. Thank you once again for entrusting us with the sale of your family home and we are pleased we reached the outcome the house deserved. Wishing you the very best in your new home.Kind Regards, BUTLER & STAG

5/5

Google

Absolutely above and beyond! Millie and the whole team are truly the best. They were so helpful in our search for the perfect apartment in such a competitive market, Millie worked with us outside of office hours to make sure we were able to close the deal promptly. We're really grateful.

Tristan · 26 August 2022

Agent replied · 25 August 2024

Dear Tristan, Thank you for your kind review, So pleased that the team were on hand to assist. Kind Regards, BUTLER & STAG

5/5

Trustpilot

Thank you Butler & Stag

I have used various agencies around the UK for accommodation, some greater than others however none have come close to quality and professionalism of Butler and Stag. From the start to present (current tenant), my application and any queries have been dealt with in a quick and efficient manner. I’d like to particularly mention Lewis, he’s a quality agent and I highly recommend him to anyone.

Barry · 3 January 2019

Agent replied · 12 June 2024

Dear Barry, Thank you for your review. Really appreciate you taking the time to share your comments. Kind Regards, BUTLER & STAG

5/5

Trustpilot

Thanks Paul and Sophie for their…

Thanks Paul and Sophie for their diligent help to follow up on various matters to rent out my property recently in a short period of time and change of letting agent smoothly

Mr · 19 November 2022

5/5

Google

I can't praise Sophie enough for all the help, advice & support she provided to myself, my daughter & her 2 flatmates throughout the whole process of renting a new house for them in Mile End. All communications were excellent & we all felt reassured in very professional hands. Thank you again for a stress free move!PositiveProfessionalism

Shirley · 26 August 2021

Agent replied · 25 August 2024

Dear Shirley, Thank you for your kind review and 5 stars, Sophie is delighted. Kind Regards, BUTLER & STAG

5/5

Trustpilot

Great and smooth experience

Simon and Sophie were great in helping us with our move. We had a tight deadline during holiday time, and they were able to make everything run quickly and smoothly.

Talvany · 4 January 2023

5/5

Google

We’ve used Butler & Stag for a number of years now. Lucy Buckmaster, David Abbos and Martine Hamilton in particular have always been extremely helpful and efficient and I would highly recommend them! A great team!

Jamie · 19 April 2025

5/5

Trustpilot

Butler and Stag have been very helpful…

Butler and Stag have been very helpful and responsive during the property buying process. They are good at communicating with buyer and seller and there was always someone available to talk with regarding the property. They are very quick to respond to any queries which is appreciated during what can be a stressful time.

S · 5 December 2021

Agent replied · 12 June 2024

Dear Mrs Choy, Many thanks for reviewing our service. Congratulations on the purchase of your new property, so pleased our team could be of assistance. Wishing you the best of luck in your future endeavours. Best Regards,BUTLER & STAG

5/5

Google

I would thoroughly recommend Michael and his team at Butler & Stag. Real estate agents don't get a good wrap in general, but we found Michael to be communicative, co-operative, flexible and extremely helpful and knowledge, a joy to deal with. We will use Michael again in the future.

Romi · 27 August 2017

5/5

Google

Great service! We chose Butler and Stag for their extremely competitive rates and their excellent customer service and we were not disappointed. Highly recommend.

Mikey · 19 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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