Trusted Agent profile · London
★★★★★
279 reviews across 2 platforms
76 Streatham High Road, London, SW16 1BS
Brooks Estate Agents's office in London, at 76 Streatham High Road, is rated 4.7 out of 5 across 279 reviews on two platforms, including 278 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBrooks came highly recommended and I have to say from the word go they have been brilliant. They advised what we needed to do to achieve the best price in the market which we did and they delivered. We will defiantly be using Brooks again. Thank you for your professionalism, Jade, Holly, Robert
5/5
GoogleWhen I was on the hunt for a studio flat, Brooks Estate Agents were by far the most helpful and attentive estate agents I dealt with. Complete transparency from start to finish and I felt completed supported throughout the process. They're also an extremely lovely team, which is a nice bonus!! Thank you guys!!!!
5/5
GoogleCannot recommend Brooks enough. They've provided the best service I've experienced so far in London (and we all know how tough the market can be at times!) and they helped provide expert negotiations, prompt turnarounds and alway as a very friendly experience. Thanks especially to Holly/Jade for their work!
5/5
GoogleHolly and Jade at Brooks Estate were great in helping me secure my new place. Any questions I had were answered quickly, with overall communication being very good. Would recommend!
5/5
GoogleI recently moved out from home at the end of 2023 and Brooks were great in helping me find and secure my new home. They answered all my questions and phone calls, dedicating time to make sure I understood how everything worked. It’s my first time living on my home and they were incredibly supportive!
5/5
GoogleThe best estate agents in Streatham and the surrounding area. Realistic on price, diligent in keeping clients informed on updates, flexible when required and reliable and honest employees. I wouldn’t hesitate to recommend them and will continue to use them as my first choice for lettings and sales in the area.
5/5
GoogleBrooks Estate Agents demonstrate an unparalleled level of professionalism and expertise. I wholeheartedly recommend Brooks to anyone in search of a reliable and trustworthy partner in their real estate journey. Aggie, Jade, Natalie, Holly & Ashleigh are dynamite! Setting a new standard of excellence in the local area and industry for that matter.
5/5
GoogleWe have used Brooks for both purchase and sale. In both cases Robert, James and Alex were very helpful and always available to talk, making the process a lot smoother. We highly recommend Brooks, and will be using them in the future.
5/5
GoogleMy boyfriend and I found and rented a property through Brooks. Rental team were really helpful, our agent Jade was very friendly, easy to contact by phone or email, everything went smoothly despite one of us living in Holland at the time.
5/5
GoogleI would totally recommend Brooks. It's a smaller family-run agency and benefits from that, in the sense that you're not made to feel like just another customer. James and Jake, in the Streatham office, dealt with our sale and they couldn't have been more helpful, friendly and forthcoming. They were quick to respond and went above and beyond to provide advice, reassurance and updates. We're so grateful that our recent sale went through, especially during such turbulent times - that had a great deal to do with the fantastic service that Brooks provided. We can't thank them enough!
5/5
GoogleBrooks have sold my house. As a former estate agent I have great praise for the standard of their service. Highly professional, great communication and always on the ball. Of particular note Ben Nicoll negotiated the sale and shepherded it through with great care, a great team and a star performer.
5/5
Googlegreat communication, quick and efficient. staff are very helpful and friendly - we have had most of our communications with Holly and Jade who have been a delight. Has been a very smooth process renting with them
5/5
GoogleWe have used Brooks as our preferred letting agent in the Streatham area for a number of years now. We have always found Jade & Holly to be incredibly motivated and driven in providing the best possible advice when sourcing new tenants for our properties. Keep up the good work.
5/5
GoogleHave worked with Brooks for a long time (around 9 years) and have handled a number of BTLs for us and always found them to be great and easy to deal The directors are always willing to talk to us on advice or support we require Highly recommended
5/5
GoogleWe had a v smooth and easy experience throughout the process of renting with Brooks, our agent Holly was very helpful and attentive. Thanks!
5/5
GoogleJade and Holly have been great agents to work with over the last year. They were easy to get in contact with, helped us with any issues that arose, and were super friendly. I would recommend them to anyone.
5/5
GoogleThanks to holly me and my partner were able to find our perfect flat, the process was so simple and easy and we had great communication with holly, I used to dislike agencies but brooks put my hope back into the market again many thanks!!
5/5
GoogleBrook’s have been fantastic with their customer service. Before moving in they helped me check out suitable properties in the area I wanted to move to, were attentive, invested in me, and they continue to address any minor issues I face in my property quickly and with professionalism
5/5
GoogleI bought my flat in Streatham from Brooks nearly 9 years ago and had a positive experience with them. I then used Brooks to rent out my flat just over a year ago and they found me great tenants and managed the whole process really well. I also used Brooks to sell my flat recently and again Rob, James and the rest of the team were professional, friendly, helpful and responsive. Really pleased I used them as they were commercial, pragmatic and took a lot of the stress out of the situation. Would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have received exceptional service from Brooks Estate Agents in helping us find our new home. Special mention to Ms Holly Naegeli, who paid close attention to our needs, updated us promptly, and made the process seamless. Highly recommended for their professionalism and care.
1/5
GoogleDon't use them for renting. They are absolutely awful with repairs while you stay at the properties they manage and they steal your money when they have to return your deposit. They took more than £600 of our deposit and we left the property much better than the way we found it. We left no damage to anything in the flat and we cleaned it to a better standard than at check in but they charged us £77 for removing a few items from a shelf, £50 for two pencil inscriptions and many other deductions that I doubt they are even legal.
5/5
GoogleThe agency have been great with helping us find our perfect flat! They’re always there to answer any questions or concerns, would highly recommend. Big thank you especially to Holly who has helped us with so much :)
5/5
GoogleHolly and Jade have been extremely helpful in ensuring everything was sorted for our move. This was our first experience of using Brooks and it has been wonderful! Highly recommend :)
5/5
GoogleJade was great in finding us the right place. She knew the area very well and was helpful throughout the whole process and we love our new place and are very happy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brooks Estate Agents's London office has 279 reviews across two platforms: 278 on Google, 1 on Facebook.
Brooks Estate Agents Streatham is rated 4.7 out of 5 across all 279 reviews, and 4.7 out of 5 on Google from 278 reviews.
Brooks Estate Agents Streatham, 76 Streatham High Road, London, SW16 1BS.
