Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHonest & impartial property tool...
In the process of selling our family house, multiple estate agents provided conflicting information around what the house was worth (factoring in local amenities etc.). With the help of the Nested Valuation tool, along with the super supportive/responsive team, we were able to get credible information/data around what the property was worth. We'll definitely use the service next time we're looking to sell!
Irfan · 16 May 2017
Agent replied · 10 June 2024
Thanks for your review Irfan! So glad our tool was able to help you in the home selling process, please do get in touch whenever you're thinking about selling and we would be happy to help 🏠
★★★★★ 5/5
TrustpilotJack sold my Chelmsford house
Hats off to Jack Gundry for selling my house, especially as I got the price I wanted. Chelmsford has millions of estate agents but i chose Jack at Nested and he certainly delivered. Great communicator, efficient and pro active. I don't believe the high street agents can provide as good or as motivated a service. Pretty sure he had my number on speed dial.
John · 26 October 2023
★★★★★ 4/5
TrustpilotGood job and thank you Michael for…
Good job and thank you Michael for seeing the sale through!
Southseamama · 12 February 2024
★★★★★ 5/5
TrustpilotWould recommend Nested to everyone from…
Would recommend Nested to everyone from start to finish they have been great. Nicole and Stuart have been fantastic making the whole sales process go smoothly. The solicitors they proposed have been easy to speak to and a pleasure to deal with.Thank you Nested.
Kim · 3 May 2019
★★★★★ 5/5
TrustpilotI didn’t fit their criteria but they still added value…
I didn’t fit their criteria but Sam was still very helpful and provided a lot of value add information to help me and was very quick, knowledgeable and data driven. I would definitely recommend people to check out the Nested Service because of this!
Chris · 8 November 2018
★★★★★ 5/5
TrustpilotGreat customer service
Nicole, Simon and the team at Nested we’re super helpful throughout the whole process. I really liked their approach to valuations, their insight and knowledge, and their willingness to help you make informed decisions in both selling and buying a property.
Charlotte · 2 December 2019
★★★★★ 5/5
TrustpilotSelling partners
Nested have been a great partner in our sale and purchase. They were very much partners rather than just estate agents. Compared to other estate agents they are really focused on the customer/homeowner, and worked hard to build a relationship and understanding of the property to sell it effectively. They also offered great advice and honesty about the market. We were selling a new build property with with complexities but they took this all into their stride which gave us confidence. We would happily recommend them to anyone.
R · 10 January 2022
★★★★★ 5/5
TrustpilotThe Nested team were all amazing!
The Nested team were all amazing, from the initial call to the house visit. We were given practical and honest advice throughout. The Nested team always put our interests first and spent as much time explaining details as we needed. Highly recommend these guys over high street agents! Their fees are also completely reasonable and have gone down recently too.
Nishma · 29 September 2017
Agent replied · 10 June 2024
Thanks for this lovely review Nishma 😁
★★★★★ 5/5
TrustpilotBuying a home can be a stressful but...
Buying a home can be a stressful and confusing process. There are lots of moving parts and it's hard to know whether you're getting a fair deal. Having Nested in my corner gave me confidence in both my sale, but crucially also my purchase. Their instant valuations are invaluable when quickly assessing options in a fast moving market. When it came to closing the purchase and negotiations with buyer and seller it was very helpful to get fast feedback and hints and tips from the Nested team. I will definitely use Nested for my next move (though hopefully that won't be a for a while!)
Fred · 12 November 2021
★★★★★ 5/5
TrustpilotBuying in south east London
From the initial viewing, Nested were very friendly, informative and helpful in all ways.Stuart Milburn was fantastic, helping in all areas as needed to drive the sale to exchange.I highly recommend Nested to anyone looking to buy or sell a property.
David · 18 May 2019
★★★★★ 5/5
TrustpilotPurchased a property where Nested were…
Purchased a property where Nested were the agent. Communicative without being pushy, easy to get hold of when needed, and fast to respond to issues. Nicole was excellent at managing the process from acceptance of the offer to exchange and completion.
Ross · 31 January 2019
★★★★★ 1/5
TrustpilotConstant asks to reduce house price
Constant asks to reduce house price. Poor changeover of employees managing our account. No proactivity unless you push as a seller if there isn't immediate interest. Feedback provided and only said they'd reduce the fees that we had to pay. Only moves they have is to provide a premium listing on rightmove.
Phillipa · 30 November 2020
Agent replied · 10 June 2024
Thanks for your review Phillipa and I’m really sorry that’s we’ve not met your expectations during your sale.This is our first bad review in 18 months, which we’re absolutely gutted about, as we pride ourselves on providing the best service in the industry.Everyone knows it’s a tricky market at the moment. And when properties similar to yours sell for significantly less, it makes it even harder to achieve the price we were originally aiming for. We appreciate this isn’t always what you want to hear, but we pride ourselves on being honest with our clients and advising what the likely sale price is based on the facts of what’s happening in the market.We want all of our clients to have a positive experience, so if there’s anything further we can do, please do let us know.Best wishes,Rob
★★★★★ 5/5
TrustpilotGreat job...
I had never heard of Nested before but can honestly say I was extremely inpressed with the efficient work and constant contact from them. Would highly recommend Nested to anyone buying or selling they’re property. Many thanks especially to Nicole Snape!
Laura · 18 September 2018
★★★★★ 5/5
TrustpilotThank you so much!
Nicole from Nested has been so wonderful. I'm a first time buyer and have had a really tricky time with this purchase, but Nicole has been so lovely and reassuring throughout. Thank you so much, Nicole!
Sophie · 6 October 2020
★★★★★ 5/5
TrustpilotGreat company, especially Fraser
Great company, go above and beyond. Especially recommend Fraser Clark who delivered on everything he said and remained committed throughout the process, working for the best outcome for both the buyer and the seller. Great work Fraser!
James · 18 May 2020
★★★★★ 5/5
TrustpilotJamie was a fantastic estate agent
Jamie was a fantastic estate agent Nicole as the facilitator did an excellent job Great service all round and we would recommend to all
Clare · 5 September 2022
★★★★★ 5/5
TrustpilotHelpful staff, taking responsive actions
On 15 May we viewed a property listed by Nested. The agent, Paul Barrett, was helpful in providing necessary information. We gave an offer later the same day. Two days later the agent advised our offer was among top five and enquired if we might beef up. We did and got accepted.We instructed a solicitor for conveyancing on 21 May. However, the agent informed us early in the morning on 24 May that despite their repeated emails and phone calls, they had no responses from our solicitor pertaining to our purchase of the property. We immediately followed up but got no email reply nor return call as well. Taking the agent's advice, we switched to Comptons under the care of Kristina Gofman on the following day. Thence, we found the solicitor professional and diligent, the process closely monitored by Nicole Snape of Nested, and the vendor willing to move fast. Eventually we exchanged the contracts and completed the transactions same day on 25 June, making it in the Stamp Duty Holiday.
Lucius · 3 July 2021
★★★★★ 5/5
TrustpilotI cannot fault the service I received…
I cannot fault the service I received from Nested. I was a first time seller, and the process was unfamiliar with me. At every stage of the process, Nested held my hand, guided me through the steps required and assisted the process towards completion. My estate agents were helpful, friendly and informative. The solicitor, Nicole, was fantastic. She coordinated the buyers and my solicitors, and effectively project managed the sale side, so it went through on time, and with no hiccups. It was Nicole who kept pushing the two solicitors firms to work together, and get the process completed. Thanks for all your hard work!
Ellen · 1 July 2021
★★★★★ 5/5
TrustpilotI highly recommend Nested to everyone…
I highly recommend Nested to everyone thinking of selling their property! Great customer service, very reasonable fee and helpful throughout the process!! I was very happy with my sale and their help!
Pedro · 1 July 2021
★★★★★ 5/5
TrustpilotEstate agents of the future (hopefully)
I don’t think many people say the best part of selling their property was the agents but for us this was undoubtedly true. We’d had a horrible experience trying to sell our property for two months with one of the big high street names in London with no success. Once we switched, Nested had six offers in excess of the asking price within a couple of days. I couldn’t believe the difference between two agents could be so immense. Their tech and marketing are incredibly impressive (the app makes things so organised and easy) but the thing that sets them apart is the people. From the manager to our dedicated sales rep, to the conveyancing progressor and the onward purchase advisor, everyone we dealt with was incredibly attentive, friendly and efficient. Never any unanswered calls or emails, and it always felt like they actually cared about us. It honestly felt like the business was designed around fixing all the things people hate about estate agents. We won’t let anyone we know ever sell though anyone else and we’d never consider using another agent. A really remarkable company.
Mark · 26 June 2021
★★★★★ 5/5
TrustpilotDavina is wonderful
Davina is wonderful. Friendly, always there to help (and go above and beyond) and super organised. I'm so grateful to have had her guide me through this process.
Ekb · 9 February 2022
★★★★★ 5/5
TrustpilotEverything went smoothly in the end and…
Everything went smoothly in the end and we've nearly completed. Becci was very nice and put up with all my moans and groans without comment or complaint. Over all Ive had a easy time and have absolutely no complaints
Louis · 26 February 2019
★★★★★ 5/5
TrustpilotAbsolutely fantastic experience selling…
Absolutely fantastic experience selling with Nested. They offer so much more than other agents - with an online account so you can login and check the performance of your property, organise your viewing availability and view feedback from prospective buyers, with the amazing buying agent service helping you make sure you get a fair deal on your onwards purchase, to a dedicated progression agent overseeing the smooth running of the sale. The best estate agent experience we’ve had, highly recommend.
Lottie · 13 May 2021
★★★★★ 5/5
TrustpilotGreat service and informative platform
Reiss and his team are very helpful, professional and responsive. The Nested platform is great too and it keeps getting better which makes it easy to stay up to date on your sale.
D · 23 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
