Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI sold my flat with Nested and they by…
I sold my flat with Nested and they by far exceeded my expectations. Everyone I worked with was professional and accessible. From the people who did the photos (we needed them done twice), to Chris and especially Nicole. I cannot recommend them enough.
Matt · 8 October 2021
★★★★★ 5/5
TrustpilotSuperb service - highly recommend
This was our first experience of Nested, and it was superb. As first time buyers, we were grateful for their patient and mindful guidance - special thanks to Nicole and Emily. We fully expect to use Nested when we move to our next home.
Daniel · 24 July 2021
★★★★★ 5/5
Trustpilot******Absolutely Fabulous*******
******Absolutely Fabulous*******We had originally instructed Countrywide to sell our property. Nothing whatsoever credible through our door, poor relationship and 4 months on the market. Instructed Alan under two weeks ago and our house is sold! Superb! Great communication extremely professional and no time wasted. Thank you so much!
Ryan · 16 December 2024
★★★★★ 5/5
TrustpilotExcellent sevice
Chris and his team at Chislehurst were always polite and available and kept us informed at all times.
Chris · 3 February 2024
★★★★★ 5/5
TrustpilotGood communication and exceeded expectations when faced with difficult situation.
Michael secured a sale within 2 weeks. We had a very difficult situation when the sale collapsed 2 days from completing due to EWS1 issues. After the deal collapsed I chose to rent the flat out instead. Michael exceeded expectations by helping arrange everything for the tenancy, including works for legal compliance.Good communication throughout and easy to contact.
Kieran · 5 July 2024
★★★★★ 5/5
TrustpilotAbsolutely brilliant!
We had an absolutely fantastic experience with Nested. The team is young and full of enthusiasm which is infectious. They are professional, courteous and passionate about what they do. Special thanks to Aaron, Tom and Becci for making our house sale incredibly stress free, we couldn't have done it without you!
Karly · 10 October 2018
★★★★★ 5/5
TrustpilotWorking with Jack has been a win-win-win!
It was a great pleasure to work with Jack Gundry at Nested on our chain sale. He facilitated both the sale of our property and the purchase of our new home in a smooth and timely manner. We truly felt he was able to manage our interests, our buyer’s interests, and our seller’s interests simultaneously. He provided constant support and knowledgeable advice throughout the entire process, respectfully. Highly recommended!
Blai · 1 November 2023
★★★★★ 5/5
TrustpilotChris was brilliant
Chris was brilliant. He was so committed to ensuring that our place was sold and to the right people, which isn’t necessarily the person offering the highest amount. He communicated really well with us throughout the process and I believe he genuinely cared about the outcome.
Sade · 13 September 2020
★★★★★ 5/5
TrustpilotVery personal estate agent!
Small but very personal estate agent. Very transparent through negotiation process with Chris... and were with you all the way up until the final exchange. Nicole was particularly helpful in the last few months, diligent and making sure everything went through smoothly. Thanks again!
Christian · 7 December 2020
★★★★★ 5/5
TrustpilotMr Alan Shields/Nested
My house received two offers on its first day on the market, it sold the same day, and Mr. Shields negotiated a better price than I could have hoped for and over the asking price. As the sale proceeds he is keeping a close eye on both sets of solicitors and is moving things along quickly. I couldn't have asked for better service.
Ashley · 13 February 2024
★★★★★ 2/5
TrustpilotTriple check what they say
I bought through Nested. I was told on numerous occasions a service charge was fully paid. I checked and doubled checked and it wasn't. They might be good from a selling POV but I'd never buy through them again or recommend them.
Ben · 13 May 2023
Agent replied · 10 June 2024
Hi Ben. Thank for your your comments and we're sorry to hear you feel like there has been an error on our side. I believe you were buying through us almost a year ago, and from the notes we can see on the system there seems to have been some misinformation shared between all parties involved in the transaction relating to the service charge. The service charge is often paid by owners upfront for a year, however it is standard practice for any buyer to contribute towards the remainder of the service charge from the moment they are the legal owner. We note that there were no conditions attached to the offer form you filled out in relation to our client being responsible for paying the service charge after the property is sold, and therefore, as a consequence, this was not passed on to our client. Once again, we're sorry you feel the way you do. In any case, we're delighted to have progressed the sale through so quickly for all parties involved and we hope you're happy in your new home 🏡Best wishes, Nested team.
★★★★★ 5/5
TrustpilotWholeheartedly recommend!
We finally found the right person!
À · 12 February 2026
★★★★★ 5/5
TrustpilotI was instantly impressed by Chris
I was instantly impressed by Chris, his approach to marketing a property was very different to anything I had seen before, using Instagram I thought was brilliant as a buyer it gave me far more insight then just pictures.I found Chris assertive without being pushy, informative and always available for an update, overall I’m extremely pleased with what was a seamless process and would highly recommend the services of Chris Lang and Nested.
Mark · 31 May 2023
★★★★★ 5/5
TrustpilotSafe Hands
Having tried and failed to sell my home on Strike, I emailed all the local estate agents and had messages back straight away, but the only one I responded to was Nested. I was tired of the hustle. I wanted to feel looked after. I was right to trust my intuition, because Nested not only found a buyer within one week, but in the weeks that followed, I felt they were invested in the sale and beside me on the emotional rollercoaster of dealing with details. I highly recommend them if you’re looking for someone you can call and speak to on a human level and trust that you’re in safe hands.
Jennifer · 4 October 2022
★★★★★ 5/5
TrustpilotWe were really happy with the service.
We were really happy with the service. Tom was genuine, helpful and professional, we even got presents!
Andrew · 6 March 2018
Agent replied · 10 June 2024
Thanks for your review Andrew, we hope you enjoyed the presents! 🎁
★★★★★ 5/5
TrustpilotExcellent service
Nested made the process of selling our house easier than I could ever have imagined. They handled everything professionally from start to finish and got us an above listing offer after one viewing. They were thoughtful and helpful throughout. Highly recommend.
Francesca · 13 April 2021
★★★★★ 5/5
TrustpilotNested selling review
We had a brilliant experience with Nested when we were selling our home. Their expertise and knowledge of the market enabled us to negotiate on our dream home. We were kept fully informed on each stage of the process (having never sold a house before) and I would highly recommend them and indeed we would use them again in the future.
Lynsey · 3 March 2020
Agent replied · 10 June 2024
Thank you for the lovely review Lynsey.We are so pleased that Nested were able to help both with your sale and your purchase, so that you could move into your dream home.Wishing you all the best!Hannah
★★★★★ 5/5
TrustpilotExcellent communication, best interests
Ryan Elsam and his colleagues at Nested have been incredibly helpful with our purchase. It felt like Ryan truly acted in our best interests, helping us to find our future home that’s best for our family. Communication and support has been five stars throughout. Thank you!
Katie · 8 November 2024
★★★★★ 5/5
TrustpilotExcellent service. Would highly recommend.
We bought and sold our house through Nested and could not have asked for a better service on either side. Nicole went above and beyond, keeping us up to date with the progress on both sides even through the pains of difficult solicitors. Would highly recommend.
Amanda · 8 July 2019
★★★★★ 5/5
TrustpilotVery happy with Nested!
Sam and Nicole at Nested made an otherwise very stressful process completely seamless, with clear and timely information, taking into account my needs and constraints. I couldn’t recommend this more!
EF · 8 October 2022
★★★★★ 5/5
TrustpilotWe had a really great experience with…
We had a really great experience with Nested. Jack and Davina were so proactive and helpful every step of the way. We would highly recommend them. Much appreciated, Stuart and Victoria
Stuart · 15 August 2022
★★★★★ 5/5
TrustpilotI bought a house from a seller who was…
I bought a house from a seller who was using Nested. Nested, in particular Nicole, made communications with the seller far easier than would otherwise have been the case, particularly when the seller was being difficult. It seems to be a company with a good ethos.
K · 8 November 2018
★★★★★ 5/5
TrustpilotWe are so grateful to Fraser and the…
We are so grateful to Fraser and the team for executing the smooth sale of our flat. Always easy to contact and the communication is always clear and never misleading. I would wholeheartedly recommend using them. Thank you!
A · 25 June 2021
★★★★★ 5/5
TrustpilotGreat communication and support throughout
Having Nested deal with the sale of my home has been a really great experience. They've always kept me fully in the loop of what's happening and their communication throughout has been excellent. I've had different contact points at different parts of the process and dealing with all of them (Jack, Davina and Emily) has been really easy and reassuring. Being a bit of a novice in the property market I needed plenty of support and Nested provided me this whenever I needed it and I'm really grateful to all of them for their help.
Jamie · 31 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.