Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNested made it possible for us to buy our dream home!
Nested made it possible for us to buy our dream home! We sold our flat with Nested, beginning the marketing of it towards the end of 2017. Even though we did not have an acceptable offer on our flat after a couple of months, we were still able to make a proceed-able offer when our dream house came on the market at the start of 2018. Because our offer was backed by the Nested advance, we were a chain-free buyer (effectively making an all-cash offer) which put us in a stronger position than other interested parties and ultimately secured us the purchase. With any other estate agent, this would not have been possible.On the sale side, Nested have a dedicated exchanges and conveyancing team, and Becci did a fantastic job across the board: in lining up our flat sale and house purchase so we did not have to draw the advance despite benefitting greatly from the certainty it provided, in dealing with the various parties (buyers, solicitors, agents) and keeping us completely informed throughout the whole process, and even in calming us down during a moving day hiccup. This aspect of the Nested service is immensely valuable and really makes selling/buying property a less stressful experience. Its also worth shouting out the amazing Agency team for their great work in marketing the property and making that stress-free, and mention that the photos taken (and team used) by Nested for the online portals are also fantastic!The whole Nested team were supportive and quick to resolve any bumps that come along with the home-buying process with no fuss. We definitely recommend it to all our friends who are thinking of moving up the property ladder!
Natasha · 25 September 2018
★★★★★ 5/5
TrustpilotNested is by far the best company I…
Nested is by far the best company I have dealt with for selling and buying property. They are absolutely amazing at what they do! I have bought and sold several properties in the U.K. previously, and each time it has been a painful and tedious process, so using Nested has been a refreshing experience as they were efficient, adaptable, diligent, honest and professional.They gave a fair valuation of our flat and gave us the ability to live in the property we were selling whilst simultaneously renovating our newly purchased home. It was brilliant! The actual sale of our property took longer than expected and had many obstacles to overcome. However this was partly due to a rubbish Solicator I hired, despite this, Nested continued to push through and dealt with everything professionally and efficiently. I can’t tell you how important this was, and regardless of the challenges we came across Nested guided and aided us through it.Highly recommended!Thank you to the entire team, especially James, Fraser and Becci!
Customer · 24 September 2018
★★★★★ 4/5
TrustpilotVery helpful when in a chain, but quite costly
Very professional service that provides us security and comfort during our less-than-straightforward exchange process. Both Ed and Henry were very helpful from start to finish and were both swift to respond and proactive in getting the sea over the line. I would highlight however that the service is quite costly, and though we were offered a discounted fee and lowered the guaranteed amount as far as possible, the total absolute amount paid in the end was only justified by the offer of the guarantee so my advice to those considering Nested would be to think very hard about using them unless you are in a delicate chain as we were. If so, then they provide an excellent service at a price; if not, then a fixed priced online agent may be more cost-effective.
Scott · 14 September 2018
★★★★★ 5/5
TrustpilotBoth my boyfriend and I had flats to…
Both my boyfriend and I had flats to sell so that we could buy the flat that we had in mind. If we had not used Nested then we would still be sat in a complicated chain and the dream property that we now live in would be the home to someone else. Nested were really easy to deal with the entire way through, they work with you rather than against you which was my main concern when I first signed up to the concept. Any worries I had were very quickly allayed and I cannot recommend them more highly.
Zoe · 14 September 2018
★★★★★ 5/5
TrustpilotNested is an amazing business model…
Nested is an amazing business model which I have no doubt, will be the estate agents for the future. Our move was not the easiest, requiring the sale of 2 flats in London in order to purchase our dream house in Bath - there were complications along the way including managing garden sub lease extensions, missing building regulation sign off of an removed internal wall and tight deadlines. Some of the issues Nested had not come across before but they were extremely accommodating and flexible. In the end, we only required the Nested guarantee on 1 of our flats. It was actually incredibly useful having access to my flat in London after we had purchased our house in Bath whilst the sale of my flat was being finalised. Could not recommend this company more!
Victoria · 14 September 2018
★★★★★ 5/5
TrustpilotNot your average estate agents
Amir and his team are an absolute credit to Nested. I have thoroughly enjoyed dealing with them. They are highly professional and responsive. If you are looking to sell a property in Wandsworth (or anywhere!) I recommend getting in touch with Nested.
Nick · 4 January 2021
Agent replied · 10 June 2024
Not your average agent is exactly how we like to think of ourselves, so thank you for the review Nick. Great to see our amazing Wandsworth team continuing to deliver fantastic service.Rob
★★★★★ 5/5
TrustpilotSelling and buying with Nested was a…BREATH OF FRESH AIR!!!
Selling and buying with Nested was a breath of fresh air compared to our previous experiences and attempts. The business model is a fantastic idea and hopefully will help revolutionise the chain process, especially for Londoners looking to make the next move up the ladder in these turbulent times. Aside from helping us with the sale of our flat, Nested were very efficient with our onward purchase and we really felt we could trust them not to screw us over. After being treated like we were doing something wrong every step of the way by the other agents, solicitors and brokers we were subjected to dealing with, the team at Nested were the only people in the 12 months who actually treated us like human beings and showed some compassion. Special mention has to go to Becci who went above and beyond for us and absorbed our stress and angst with no complaints, even when we reached our lowest point.
Sarah · 2 July 2018
★★★★★ 5/5
TrustpilotI enjoyed my interaction with Nested…
I enjoyed my interaction with Nested and regret deciding to go with a traditional agentI received a valuation from Nested but it was lower than I received from other agents so I went with the other agents. Unfortunately it took far longer to sell my property with the other agent and I actually ended up accepting a sum a little lower than the Nested offer. As it took so long I also missed out on the property I wanted to buy. Nested were very nice throughout and spent a lot of time explaining things to me throughout the process (I just didn't quite listen). I simply regret not using them as we would have moved quickly and for the same price in the end. I guess the moral of the story is not to get greedy when you need to move in a tough market
Kofi · 29 May 2018
★★★★★ 5/5
TrustpilotAmazing!
Alan was superb start too finish! Made the full process so easy, kept me up to date daily with everything that was happening with sale, and was delighted with the price i got for my home, would highly recommend and will definetly be using alan and nested for future sales!
Steven · 27 October 2023
★★★★★ 5/5
TrustpilotProfessional, ethical agent! Would highly recommend!
I would very much recommend Nested to anyone who is buying or selling a property. I have just sold with Nested and have been thoroughly impressed with the service I have received. A truly ethical agent, that works neutrally with both the customer and client, whilst delivering a positive result for both parties.Amir and Nicole have both been fantastic supporting me throughout this process and are always on hand to answer any questions.
Kirsty · 4 March 2021
★★★★★ 4/5
TrustpilotBuyer beware?
We recently bought in SE London through Nested, and Alice, Aaron and the team were generally very helpful and supportive, and excellent with communication.The only thing I'd say is that due to the nature of their business model, we had (it turned out to be unfounded) reservations at various points along the buying process. These were because our survey had flagged potential structural issues, and Nested subsequently arranged (and paid for) a structural engineer to provide a report to allow the bank to move forward with the mortgage. In hindsight this was great and allowed us to move ahead with the transaction and completion. At the time, we and our advisors weren't sure if our survey had picked up something that Nested's hadn't, and therefore (as we understood it), Nested were keen to have us proceed as buyers so that they wouldn't be left to buy the house if we fell through, having completed their own due diligence.Being first time buyers, we were required to take a lot on trust and needed to be satisfied that there were no issues with the house (it wasn't just about getting the mortgage).It didn't help that the structural engineer's company appeared vague, and the report wasn't what we, our lawyers, or mortgage broker considered to be up to a professional standard. We were also accidentally copied in on an invoice from the engineer, whose ambigious wording did not allay our suspicions - just the opposite! Aaron and the team remained patient and helpful throughout and guided us through the engineers initial visit and subsequent revisit confirming no structural issues.As mentioned in hindsight there turned out to be no basis for our suspicions, no issues with Nested or the property that weren't transparently revealed through the process, but our experience might be helpful to another buyer in a similar situation with similar reservations.The sale went through to completion and we are very happy with the outcome, moving in (it turns out) a week before our first child was born.We had no plan B if the sale fell through and would've had to move out of our flat anyway, and park the house hunt for another 6 months.So it was fantastic that everything went through without a hitch.Thanks a lot guys!
Arun · 4 May 2018
★★★★★ 5/5
TrustpilotNested were amazing
Nested were amazing from start to finish! A real breath of fresh air in an extremely outdated marketplace. My flat was under offer in around 4 weeks and the help they gave me with my purchase was invaluable. I would highly recommend to anyone looking to sell or purchase a new home.I made the Stamp duty holiday and don't think it would have been possible without them. A big thank you!
Laura · 19 July 2021
★★★★★ 5/5
TrustpilotThe Court, Archway
Adam was excellent throughout the process of selling our flat. His valuation proved to be spot on and he was able to keep all parties informed and together so we could complete on time. I would highly recommend Adam and the nested platform to anyone looking to sell their property. Thank you
Tom · 22 August 2023
★★★★★ 5/5
TrustpilotWe recently purchased a property via…
We recently purchased a property via the expertise of Reiss and the team at Nested. We have been really impressed with the level of service provided, and have found them to be professional and supportive throughout. We couldn’t recommend them enough!
Joe · 12 January 2021
Agent replied · 10 June 2024
Thanks so much for the review Joe. We hope you're enjoying your new home. The Nested team
★★★★★ 5/5
TrustpilotNested helped us with the sale of two…
Nested helped us with the sale of two of our properties recently. Reiss was brilliant, and Nicole in the progressing team was amazing! Both sales weren’t as straight forward as we would have liked but Nicole helped and advised us and both were sold in order for us to buy our dream home in Surrey. Thank you very much to the Nested team.
Louise · 24 August 2022
★★★★★ 5/5
TrustpilotNested were simply excellent
Nested were simply excellent. They brought a level of clarity, professionalism, and competence that was very impressive indeed. Everyone we dealt with was incredibly polite and personable too. They worked incredibly hard to get us a buyer, and even secured us a sale at asking price. They helped us manage a tricky purchase, and a challenging sale process, and made sure everything was as smooth as possible. We'd recommend them to anyone looking to sell their property.
Sean · 16 August 2019
★★★★★ 5/5
TrustpilotI moved house just before the beginning…
I moved house just before the beginning of the Corona Virus lock down at the end of March without having sold my house yet, which was extremely difficult at these challenging times. I was greatly supported by Nested all the way through, from a cash advance right to the end, finally selling the house about six weeks later. I can highly recommend Nested for their professionalism and kindness and would choose them again any time.
Petra · 7 May 2020
★★★★★ 5/5
TrustpilotFrom being shown the property to…
From being shown the property to answering all my many questions, Nested have been very efficient and kept in regular contact throughout the process. As a first time buyer I was unfamiliar with all that needed to be done but Nicole was in hand to guide me through this. I would say a very consultative approach. I have since recommended a friend who has also had excellent service throughout. Highly recommend them!
NN · 18 January 2021
★★★★★ 5/5
TrustpilotBuying Service was really helpful
I used the buying service as I had become frustrated at an incredibly tough market. I had read the positive reviews and decided to give it a try. Emily was fantastic. She had a never ending well of patience and was full of useful and practical advice. If you are a first time buyer, and can afford it, then I would highly recommend trying it
Kabuki · 11 April 2022
★★★★★ 5/5
TrustpilotAwareness with Result
They were consistent to make sure things went on well
MRS · 9 December 2025
Agent replied · 25 December 2025
Thank you for your feedback. We’re pleased to hear our consistency helped keep everything on track.
★★★★★ 5/5
TrustpilotExceptional agent
From the day Pablo Brezzo became my nested agent it became clear he was a different type of agent compared to my previous experiences, nothing was to much trouble he gave expert advice and took care everything, even when there where some hiccups he was on the ball following up with other agents and even my mortgage company, helping everything to go through smoothly.
Daryl · 21 April 2025
★★★★★ 5/5
TrustpilotAlan Shields
I cant speak highly enough of Alan. Extremely professional and upfront with expectations with not the easiest of sales. Extremely quick process from HR to being on the market. The work he does behind the scenes is like no other estate agent he works 7 days a week. Keeping me updated with every enquiry to the feedback from viewing. He worked hard and found me the perfect buyer. Can’t thank him highly enough and would never look anywhere else.
Nicola · 25 September 2024
★★★★★ 5/5
TrustpilotMichael has been a star from day 1…
Michael has been a star from day 1 until completion. He helped us sell in a difficult economic context and was there for us at every step of the way, no matter the time or issue. We’d warmly recommend his services to anyone.
N · 15 February 2024
★★★★★ 5/5
TrustpilotMichael was helpful and reliable from…
Michael was helpful and reliable from start to finish, and made it clear he was there to help me and the seller and as a buyer this is really appreciated
Jack · 1 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.