5/5
GoogleCame in and bought some boxes today. Super friendly and helpful guys, really appreciated it.
Trusted Agent profile · London
Big Yellow Self Storage Co Ltd London reviews
★★★★★
855 reviews across 1 platform
400 Wick Lane, London, E3 2JG
Part of Big Yellow Self Storage Co Ltd, see every office.
Big Yellow Self Storage Co Ltd's office in London, at 400 Wick Lane, is rated 4.6 out of 5 across 855 reviews on 1 platform, including 855 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleComplete solution to your storage requirements; very professional service at reasonable price with very efficient professional always smiling staff
5/5
GoogleHuge place, 3 floors, Luton vans can drive to basement loading areas, pump trucks and trolleys available, friendly staff,
4/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Hey James. If you're happy, we're happy. See you soon.
5/5
GoogleLovely service from Katie
5/5
GoogleGreat staff very helpful
5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Hi Vic. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleService was smooth and they fast tracked my application when I showed up late.
5/5
GoogleUltra professional AND very friendly team working here. Highly recommended.
5/5
GoogleReally friendly staff
5/5
GoogleGreat service!
Agent replied · 14 April 2026
We are so happy to hear you are happy Maria. Thanks for sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hey Bm. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleRapid friendly service with all covid pros in place
2/5
GoogleThe staff couldn't have been nicer, unfortunately just way to expensive so had to move to another storage.
5/5
GoogleEverything you want in a storage company. Could do with more trolleys at busy times.
4/5
GoogleOpen 24/7 with pin code :) the only thing is the check-in service being slow
4/5
GoogleVery convenient , easy to use and the pricing is very reasonable
5/5
GoogleChris helped us set up, was very helpful and extremely nice! Thanks!
3/5
GoogleGood customer service, a bit short on parking, would be better if a bit more organised.
4/5
GoogleVisit this through work, secure and easy in/out if you have the correct codes
5/5
GoogleAyub assisted above and beyond expectations. Great service and super friendly
5/5
GoogleVery quick and efficient - thank you!
5/5
GoogleEasy to use and very friendly staff.
5/5
GoogleVery easy to navigate and great staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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