1/5
GoogleOverpriced storage place with the most clueless staff. Not very helpful at all.
Trusted Agent profile · London
Big Yellow Self Storage Co Ltd London reviews
★★★★★
855 reviews across 1 platform
400 Wick Lane, London, E3 2JG
Part of Big Yellow Self Storage Co Ltd, see every office.
Big Yellow Self Storage Co Ltd's office in London, at 400 Wick Lane, is rated 4.6 out of 5 across 855 reviews on 1 platform, including 855 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google4/5
GoogleGood experience, different size options and great prices. Customer service is good too.
5/5
GoogleVery efficient and professional service. All team members are great. Exceptional customer service.
5/5
GoogleStaff here really helpful and friendly
5/5
GoogleAll good: quick and reliable service
4/5
GoogleVery efficient and quick. Storage nice and clean. Ayub provided all the details required.
4/5
GoogleAmazing valivalue. The only downside is they cannot be reached by phone. Otherwise perfect.
5/5
GoogleDoes what it says on the tin, just a massive yellow storage..
5/5
GoogleFor all your storage needs. Easily accessible from bow and main routes
4/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thank you very much P. We'll let the team at Big Yellow Self Storage Bow know they are doing a good job.
5/5
GoogleIts ok
Agent replied · 14 April 2026
We appreciate the feedback, Daniel. Hope to see you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Aya. Thanks for dropping us those stars.
3/5
GoogleUseful when you are moving or dont have space at home. Quite expensive though.
4/5
Googleeverything is beautiful very clean very nice very nice staff just a bit expensive
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Hamza.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Victor. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleIbrahim heloed us with all of our needs. Excellent service
5/5
GoogleVery good and professional, recommend to anyone.
3/5
Googlelong time waiting (+1h) for simple check in after booking online
5/5
GoogleFabulous customer service by Renj. Professional, efficient and knowledgeable. 5 stars.
2/5
GoogleIn the middle of nowhere. Hard to get in and out of.
4/5
GoogleClose to the A road and very easy access
3/5
GoogleSecure but very small parking bay that often gets over crowded.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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