5/5
GoogleGreat place and excellent service. Wonderful staff - they are knowledgeable, helpful, efficient and charming.
Trusted Agent profile · London
Big Yellow Self Storage Co Ltd London reviews
★★★★★
855 reviews across 1 platform
400 Wick Lane, London, E3 2JG
Part of Big Yellow Self Storage Co Ltd, see every office.
Big Yellow Self Storage Co Ltd's office in London, at 400 Wick Lane, is rated 4.6 out of 5 across 855 reviews on 1 platform, including 855 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleQuick and easy check-in with Mike, who was super attentive! Really clean, secure and organised facilities and good value for money.
5/5
GoogleReally pleased with the service Mo and Ayub provide me during my storage period. I felt totally safe in leaving my worldly possessions at the Big Yellow Self Storage.
4/5
GooglePrices are ok, compared to competitors. Staff is friendly and promptly provided all info I required. Insurance cost is a bit high. Overall experience is 4 stars.
1/5
GoogleCar got vandalised in car park whilst I was in the building making enquiries
5/5
GoogleLovely staff, super efficient, excellent sense of humour. Down to earth and really friendly
5/5
GoogleGreat service! Chris the manager is wonderful! Very friendly, helpful and efficient. Highly recommend!
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Inigo.
5/5
GoogleExcellent Storage facility.
5/5
GoogleGood customer service.
5/5
GoogleExcellent customer service.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Jeremy-julien. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
3/5
GoogleReally useful. But a lack of clear signage meant I went round in a circle and the single one size fits all toilet was rank.
4/5
GoogleReally fast and thorough service with great help from Khai. I even got an upgrade for my storage room, free of charge.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hey Arrow. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
4/5
GoogleThere quite a lot and never have any issues with getting trollies to help with loading and unloading. Easy to get to as well.
5/5
GoogleGreat service and employees are super kind and helpful as usual!
5/5
GoogleStaff is always wonderful, very clean place and super fast service
1/5
GoogleDon't trust the discounts they talk about on the website. Price match is a lie and it's more expensive than they state. DO NOT USE!
5/5
GoogleChris is a legend
Agent replied · 14 April 2026
Hi Adam. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleMike who assisted me was great, thank u Mike!
5/5
GoogleExcellent, safe, clean storage + wonderful friendly service! :)
5/5
GoogleGreat service from the team. A bit pricey, though
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
