5/5
GoogleGreat staff and amazing location. Best storage in london
Trusted Agent profile · London
Big Yellow Self Storage Co Ltd London reviews
★★★★★
855 reviews across 1 platform
400 Wick Lane, London, E3 2JG
Part of Big Yellow Self Storage Co Ltd, see every office.
Big Yellow Self Storage Co Ltd's office in London, at 400 Wick Lane, is rated 4.6 out of 5 across 855 reviews on 1 platform, including 855 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hello, Simge, at Big Yellow Self Storage Bow. Thank you for taking the time to drop us some feedback. We want to make sure you don't have a bad experience again so we would love to hear more detail. Would you please call at 020 8980 0345 so we can sort this out for you.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hey Stephen. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Richard. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleStaff is absolutely amazing. They helped me a lot in a very bad moment and they have been extremely supportive. The storage is in a good location and you can have good deals for prices.
5/5
GoogleGreat staff. It's good if you can get the initial half price discount for 8 weeks, but it gets a bit pricey afterwards. It's a pain to get there if you don't have a car and there is no space to lock your bike.
1/5
GoogleExpensive
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for the review, Nic.
5/5
GoogleRating only, no written review.
5/5
GoogleBest customer service at the Bow branch from Khai who went above and beyond to help me and make my experience as easy and pleasant as possible!
5/5
GoogleIt's a very friendly place and reasonable price. I just wanted to say a big thanks to Mr. Ibrahim Kha Who helped me with my storage, he's a very friendly person and one of the best customer service I had! G107
5/5
Googleexcellent customer service provided by Khai. The building is clean and the signs are clear, so you don't get lost in the building. Absolutely would recommend.
1/5
GoogleThe guy I spoke to admitted they have mice on the ground floor !! AND CHOOSE TO NOT TELL CUSTOMERS. Do not bother such a stressful time.. run away, run fast.
5/5
GoogleThe people at the reception are very firendly and nice. Happy to explain everything.
5/5
GoogleChris helped me get all signed in and set up and was super helpful!!
5/5
GoogleVery helpful stuff and amazing behaviour! You can almost store everything there. We kept our furniture there and also got discount coz we put our stuff for only 15 days!
5/5
GoogleThe member of staff who helped us - Mike - was very informative and helpful which made the move in easy and stress-free
5/5
GoogleReally friendly staff, that clearly explained everything. 24/7 security
5/5
GoogleGreat storage space with different sizes to choose from. Very clean corridors.
4/5
GoogleI love big yellow things and warehouses. During my spare time I also love to sort my possessions in to boxes. So imagine the excitement me and my wife had when we found this place. Smashing!
5/5
GoogleStored a full flats worth of belongings for 6 months. Great service, esp by Chris who opened & closed my account
5/5
GoogleGreat professional service from Big Yellow Self Storage personnel. I recommend Mr. Khai, he's been very helpful during my check in.
5/5
GooglePatient staff and very easy to use. The rooms are deceptively large so it's great that they let you view first.
5/5
GoogleHelpful and professional service, easy check in and supportive
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Big Yellow Self Storage Co Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
