Trusted Agent profile · London
★★★★★
616 reviews across 2 platforms
Unit 1 Blake House, Admirals Way, Canary Wharf, London, E14 9UJ
Part of Benham and Reeves, see every office.
Benham and Reeves's office in London, at Unit 1 Blake House, is rated 4.6 out of 5 across 616 reviews on two platforms, including 196 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
5/5
GoogleTan Pham was Amazing!PositiveQuality, Professionalism, Value
Thanks very much for telling us about your positive service experience, Tan and the team really appreciate it. best regards, Emily, B&R
5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
3/5
TrustpilotWas very time consuming and back and…
Was very time consuming and back and for the process of getting into the apartment
Hi Julian, we're sorry if we fell short of your service expectations. We would like to understand your experience better, can you please drop an email to complaints@benhams.com so we can look into this.- Emily, B&R
5/5
GoogleMy wife and I moved into Kerensky House in June 2015 as planned and we have been more than happy with the support and guidance received from staff members (Monica and Rosie) on behalf of Benham and Reeves. They have been fully accessible and on hand to help when needed and I would have no problem in recommending Benham and Reeves to friends and colleagues in the future.
Thank you Robert for your kind words and taking the time to leave a review. Much appreciated. Marc von Grundherr, Lettings Director
5/5
TrustpilotGenerally the company has been very…
Generally the company has been very good, but I would particularly like to mention Abbas Efir, who I have dealt with over many years. He has always been extremely helpful and courteous and very efficient at sorting out any queries I may have.
Hi Ruth, thank you for this wonderfully positive review. Abbas and the property management team are very pleased to see this. Courtesy is important to us as well as meeting service expectations, so thank you for mentioning here.- Emily, B&R
5/5
TrustpilotThe lettings agent I dealt with was…
The lettings agent I dealt with was very personable, listened to my requirements and never tried to ‘sell’ to me what I needed but instead allowed me to lead on what I was looking for. The process from start to end was very straightforward.
Hi Damian, thanks very much for this positive feedback and we're very glad to hear you got the service you expected from us which is great to hear.- Emily, B&R
5/5
GoogleMaria and George were very responsive and helpful with the whole moving in process.
Hi Elen, thanks very much for this lovely feedback, really great to know you were happy with the service from our Canary Wharf team. Kind regards, Emily Taylor, B&R
5/5
GoogleB&R helped us find a lovely property in a new development area which fits our budget and needs in term of location and services, as well as our employment situation. Their team took care of all legal and day-to-day things, Monica was specially helpful from the beginning on. We definitely recommend them!
5/5
GoogleI’ve been a customer of Benham & Reeves for around 8 years now and I have seen nothing but professionalism and a dedication to providing the best services, especially from agent Shaun Tan.
5/5
TrustpilotWesley & Fiona are true professionals
Wesley & Fiona are true professionals. Great experience from start to finish. High quality property inventory and all admin smooth. Best Bill
Hi Bill, many thanks for your kind service feedback which Wesley and Fiona in our lettings team are very pleased to see here along with your five star rating. We're glad everything has worked out well for you and wish you a happy tenancy. - Ruth, B&R
5/5
Trustpilot5 stars for Mr.Rahim he did incredibly…
5 stars for Mr.Rahim he did incredibly great from start to end.
Hi Mir, many thanks for your kind comments about the service you've had from Rahim at our Colindale branch, this is appreciated. Thanks for your custom.- Ruth, B&R
4/5
TrustpilotAbbas is always there to attend to…
Abbas is always there to attend to needs when they arise.
Thank you for your valued feedback telling us your property manager is reliable and responsive, we are pleased to hear this. Kind regards, Emily Taylor, B&R
5/5
TrustpilotQuick and straightforward communication
Very smooth communication and quick proccess for our rental agreement managed by B&R. From the initial visit with Ivan to the final steps getting the keys, no issues whatsoever. Hope this relationship remains strong for our whole tenancy.
HI JR, thanks very much for your kind feedback here which Ivan is thrilled to see. We are glad the lettings service has met your expectations and we wish you well.- Emily, B&R
5/5
TrustpilotEfficiency
My previous tenant has completed their contract in May and your staff were so good in finding a new tenant immediately so that there is no gap between two tenants. I highly appreciate their effort and efficiency on this issue.
Thank you David, we are glad to hear you've found our lettings service so efficient and we appreciate the five star rating.- Emily, B&R
4/5
GoogleAfter contacting 3 london letting agencies, I got to know about services of Benham & Reeves Lettings and I contacted them. They were really very efficient as they quickly understood my requirements and showed me few selected flats from their huge range of portal. I liked all the flats and chose one best option among them. I would not hesitate in recommending their services to anyone.
Thank you for taking the time to leave a review, it is much appreciated.
5/5
TrustpilotThanks Kayleigh Weston (MARLA)
Dear Benham & Reeves Team specially Ms. Kayleigh Weston (MARLA) for your continuous & timely support. We always appreciate your efforts in maintaining our property.Best RegardsDr. Abdulmajeed Ali Ahmed Alawadhi
Thank you very much Dr Alawadhi, we appreciate you leaving your kind service feedback here for Kayleigh in our property management team. We appreciate your custom and are pleased to hear you are receiving a great service.- Emily, B&R
5/5
GoogleSylvie from Benham was able to secure the best rental and was very efficiently handled.
Hi Edwin, we're very pleased to hear you've found the lettings service so efficient and well managed, Sylvie is thrilled to see this. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotAll queries answered in a timely…
All queries answered in a timely fashion pleasure doing business with them
Hi, many thanks for sharing a five star rating here, we are very pleased to hear you've had a great service experience with Benham and Reeves. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotB&R is a very professional agency that…
B&R is a very professional agency that help me lot.Especially for abroad guest,It is worthy to choose.
Hi Vincent, thank you for sharing a five star rating here, we are thrilled to hear you have had such a great service experience with Benham and Reeves. We appreciate your custom.- Ruth, B&R
5/5
GoogleIt's been a very pleasant experience renting a property with B&R. Thuraya from Letting team has been proactively helping me with extension agreement. She also quickly drafted another agreement when my spouse joined me from another country. I would recommend them to anyone looking to rent/buy a property.
Hi Shubhi, thank you very much for your five star rating shared here and your lovely feedback about the service you've had here at our Canary Wharf branch, we're really glad to hear this, thanks. - Emily, B&R
5/5
GoogleGreat service for lettings starting from fast contract signing to apartment maintenance
Hi Andrey, its lovely to hear you've had such a great experience renting a property with us, we are glad things are working well for you. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotExcellent agency from start to finish
Excellent agency from start to finish. Addressing issues with the property on time and efficiently! Especially, our property manager, Ms K. Weston, is on the ball with literally every maintenance concern, very approachable and lively! Highly recommending this agency!
Hi Lila, we really appreciate the lovey feedback about the property management service you've been receiving. Kayleigh is thrilled to see this and your five star rating. Thank you!- Emily, B&R
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