How many reviews does Benham and Reeves Canary Wharf have?

Benham and Reeves Canary Wharf's London office has 627 reviews across two platforms: 202 on Google, 425 on Trustpilot (across the whole business).

What is Benham and Reeves Canary Wharf's rating?

Benham and Reeves Canary Wharf is rated 4.6 out of 5 across all 627 reviews, and 4.7 out of 5 on Google from 202 reviews.

Where is Benham and Reeves Canary Wharf's London office?

Benham and Reeves Canary Wharf, Unit 1 Blake House, Admirals Way, Canary Wharf, London, E14 9UJ.

Trusted Agent profile · London

Benham and Reeves Canary Wharf reviews in London

4.6

★★★★★ Excellent

627 reviews across 2 platforms

Unit 1 Blake House, Admirals Way, Canary Wharf, London, E14 9UJ

Part of Benham and Reeves, see every office.

Benham and Reeves's office in London, at Unit 1 Blake House, is rated 4.6 out of 5 across 627 reviews on two platforms, including 202 Google reviews rated 4.7. See how it compares with other estate agents in London.

4.7 / 5

202

Reviews on Google

This office

425

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Service

Recently purchased a property with the help of Thomas Grossi who was very professional and always there to help when needed. We did have some delays with exchange/completion, mainly due to the lockdown and owners living overseas, but got there at the end. Abbas Efir who dealt with the property management side for the previous owners was also very kind and helped me close off the old accounts with energy suppliers and was always prompt in replying. Overall very pleased with the service.

Amir · 6 November 2020

Agent replied · 10 June 2024

Thank you very much Amir, we appreciate you taking the time to give us such a detailed, positive review of your property purchase experience and we're glad you were so pleased with the service. Best regards, Emily Taylor, B&R

5/5

Trustpilot

5 years renting with B&R, they're organized, quick and professional

I rented with Benham & Reeves for nearly 5 years and it was a flawless experience. They're extremely organized and diligent, and I'd highly recommend them as an agent for anyone who's renting.I especially appreciate the services of my property manager Xiang Li, who was quick and effective at dealing with maintenance issues, communication with the landlord, and making the process of moving out of the property as smooth as possible.

Fred · 7 June 2022

Agent replied · 10 June 2024

Thank you very much Fred for your five star rating and detailed reply about our lettings & management service. Xiang is very encouraged by your highly positive feedback, its really appreciated.- Emily, B&R

5/5

Trustpilot

The service has been great working with…

The service has been great working with Benham & Reeves. In particular, Kayleigh Weston, she has ensured any queries or questions I've had over the past few months have been met to with such a high standard.I would definitely recommend them over and over again!

AOgu · 11 June 2024

Agent replied · 19 June 2024

Hi A, thanks very much for sharing a five star rating here which Kayleigh and the property management team are very pleased to see. We appreciate you taking the time to tell us about your positive experience and are glad to be meeting your service expectations. - Ruth, B&R

1/5

Trustpilot

Avoid worst estate agents

Avoid at all cost. The worst estate agents. First of all took them 2 weeks to call me back just to book a viewing. Once I viewed I put a deposit down then took them another 10 days for them to turn around and say you haven’t passed referencing even tho I was paying 6 months in advance. I provided all the documentation that was requested they contacted my employer and previous landlord both giving a good reference.Benham use LetRef to do reference checks they are a complete scam.They had a better offer on property. They have refused to return my holding deposit. I will see them in court. Avoid at all cost.

Rizgar · 21 September 2020

Agent replied · 10 June 2024

Hi Rizgar, sorry to see your complaint here as after looking into this, our records show :1. You were shown the property on the 3rd2. The holding deposit forms (which are contractually binding) were discussed, read and signed by you and you paid the deposit on the 4th3. There was never any mention of you paying 6 months rent in advance4. You failed the reference process on the 8th and you were given the reasons for this. The purpose of having such in-depth referencing is to protect both tenant and landlord and the forms you signed were very clear about our rigorous pre-tenancy checks.With regards, Emily Taylor, B&R

5/5

Trustpilot

Fantastic service

We were very pleased with the service from Abbas Efir and Sarah Edwards of Benham & Reeves. Sarah helped us with the handover process and found us a very good tenant. She has helped us with everything we requested. Abbas provided us with superb service and we were impressed. Both of them still continued to provide advice even after our tenant moved out which has been extremely helpful. Overall, we are very pleased with their service and professional management. We would definitely recommend Benham & Reeves for anyone looking to rent out their property.

Billy · 25 August 2020

Agent replied · 10 June 2024

Thank you Billy for taking the time to post a review. Feedback is really appreciated and helps us maintain the level of service our landlords and tenants expect from our property management service. Thanks very much.

4/5

Trustpilot

Jeff and Maria were very helpful and…

Jeff and Maria were very helpful and quick with their responses. Made the experience seamless

User · 22 March 2023

Agent replied · 10 June 2024

Thanks very much for sharing a five star rating for our Canary Wharf lettings staff, we are very pleased to hear you've had a seamless service.- Emily, B&R

5/5

Trustpilot

Caroline De Havillelande

Your property manager, Caroline De Havillande, had been very proactive in helping me find a tenant for my property. She was able to secure a tenant for me within a very short period of time and with virtually no time gap after the expiry of the existing tenancy. She also responded to my queries very promptly.

Suk · 21 September 2023

Agent replied · 10 June 2024

Hi Jessica, thanks very much for sharing a five star rating here and for telling us about your service experience which Caroline and the Kensington team are very happy to see. - Emily, B&R

5/5

Trustpilot

Responsive and helpful

My agent at B&R is very competent and is able to solicit a good tenant for us in a short time. She is very responsive and helpful and we are so pleased to have her helping us in the whole letting process.

Ng · 7 July 2024

Agent replied · 23 August 2024

Thanks very much for your kind comment and five star rating here, we really appreciate it and are very pleased to hear our lettings service is working well for you. - Ruth, B&R

5/5

Google

Benham and Reeves have managed my property for over 15 years and in that time they have provided top class service in all matters relating to the management of the property They have identified good tenants ,managed any finance or maintenance issues and finally acted in finding a buyer and completed the sale I would recommend then to anyone looking for a professional and trustworthy agent to manage their property in London/UKPositiveResponsiveness, Quality, Professionalism, Value

Ashley · 11 June 2021

Agent replied · 11 June 2024

Thanks for rating our Canary Wharf lettings and management services as five star and for the lovely comments you've posted here, we are thrilled to hear you are getting the professional service you expect. Thank you for your trusting us with your London investment. best regards, Emily Taylor, B&R

5/5

Trustpilot

letting experience with Benham and Reeves

We have used Benham and Reeves for about 6 years to manage our property During that time they have been on call to support any issues raised as quickly as possible for example a broken washing machine door handle was reported, this was quickly rectified by Tanya and various options of repair were given to usWe have also had very positive customer service from George and Haruka with previous tenants

Happy · 30 March 2022

Agent replied · 10 June 2024

Thanks very much for sharing your five star rating here, it means alot. We're really pleased to hear you've had continued good service from our property management team, this highly positive feedback is really appreciated. - Emily, B&R

5/5

Trustpilot

Outstanding service

Raj has gone above and beyond what could be expected in his efforts to manage my flat in Beaufort Park. Gbe quality of the service has been professional and efficient from the beginning and Benham and Reeves have been outstanding.

Lewis · 27 July 2024

Agent replied · 23 August 2024

Hi Lewis, thanks for letting us know you've had outstanding service from Raj and the Beaufort Park lettings team, this is wonderful to hear and we really appreciate you sharing a five star rating here too. Thanks for your custom.- Ruth, B&R

5/5

Google

very good service with Raj Miah and team

Ong · 21 March 2025

5/5

Trustpilot

Professional and reassuring

Recently, Shaun Tan helped me clean, repair and rent out my house which had been vacant for many years. He is very professional and careful, and provided me with great help.

子易 · 13 December 2024

Agent replied · 24 December 2024

Thanks very much for your highly positive feedback for the services we've provided. We're glad Shaun was able to guide you with regards getting the property ready for letting and we're pleased to know you've found the service professional and helpful. Thanks for your custom.- Emily, B&R

5/5

Google

Benham and Reeves have been very helpful in our journey of finding a suitable home in London. Jomar and Maria helped us find exactly the type of place we were looking for. Moving in was a very smooth process with the agency ready to help throughout the process. Would definitely recommend finding your next home with B&R!

Anubhav · 16 July 2023

Agent replied · 11 June 2024

Hi Anubhav, thank you very much for your kind comments about the service you've had from Jomar and Maria here in the Lettings team. We are very happy to see we met your service expectations and thank you for the 5 star rating too. - Emily, B&R

5/5

Google

Excellent service in renewing the agreement by Jeffrey and Edelyn

Buddy · 22 August 2025

Agent replied · 11 October 2026

Hi Buddy, thank you for sharing your kind feedback here, your comments are really appreciated by Jeffrey and Edelyn in our Canary Wharf lettings team. We are delighted you having a good service experience. - Ruth, B&R

5/5

Trustpilot

N & T Grossi, Benham& Reeves, Beaufort Park

25 Nov 23: just sold my flat in Beaufort Park. Live overseas. Nick & Thomas Grossi (and staff in office) did a superb job of getting it sold. Kept me in the loop, rapid response to queries, liaised with my solicitor and purchasers solicitor at all times. Faultless. Highly recommended

Ian · 25 November 2023

Agent replied · 10 June 2024

Hi Ian, we're pleased to hear you've found the property sales service from Nick and Tom "faultless". This is great to hear and makes us feel very satisfied knowing we are hitting our own high standards. We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Excellent service

Benham & Reeves has been doing an excellent service in managing our properties for almost a decade.They are very professional in their approach and till date we have been having a pleasant experience.Kudos to them.

GIRIS · 12 September 2024

Agent replied · 22 October 2024

Hi GIRIS, we are very appreciative of your custom and for sharing your kind feedback and five star rating here. Thank you for trusting us as your professional London Estate Agent. We value your trust in us.- Ruth, B&R

5/5

Google

Amazing and smooth experience. The Agent, Tan, has been friendly and available pushing things forward throughout the entire process. He has found the perfect property for my family and secured a deal in a spot where pets are generally disallowed, in a brand new flat. Great work, everything has been explained in details and the team has been really helpful. Will surely use this agency’s services again in future!PositiveResponsiveness, Quality, Professionalism, Value

Alessandro · 11 June 2021

Agent replied · 11 June 2024

Thanks for your five star rating Allesandro and for your highly positive feedback about our Canary Wharf lettings service. We're glad its all working out ok for you and your family. best, Emily Taylor, B&R

5/5

Trustpilot

property manager Kayleigh

My property manager Kayleigh at Beaufort park is very professional and extremely helpful. I had a few annoyances at my flat when first moving in - she handled everything swiftly and kept me in the loop at all times. Her communication skills are fantastic. Very happy to have her as my property manager.

Sammy · 22 August 2023

Agent replied · 10 June 2024

Hi Sammy, thanks very much for sharing a five star rating here for the property management service you have received from Kayleigh, we appreciate it.- Emily, B&R

5/5

Trustpilot

Dinesh was really helpful and the…

Dinesh was really helpful and the communication was great throughout the entire process.

KG · 12 November 2022

Agent replied · 10 June 2024

Thank you very much for your five star rating. We're pleased to hear that you've had a great service experience from Dinesh in our SE London sales team. - Emily, B&R

5/5

Trustpilot

We were satisfied with the service of…

We were satisfied with the service of Anne Benjamin for renewal of tenancy agreement in November. We were also happy with Rahim Velji who conducted a view of our apartment this March when we were in London. He was very helpful and professional when providing the service

Connie · 21 December 2023

Agent replied · 10 June 2024

Hi Connie, thank you very much for leaving a five star rating here which Rahim is very pleased to see. We are glad you've had a good service experience renting with us,- Emily, B&R

5/5

Google

Thuraya from Benham & Reeves has always been so helpful from the moment we moved in. She quickly sorts out any issues and is always available when we have a question and then need to call her about an issue. Her warm personality has made her such a reliable person to reach out to and really grateful we get to work with her directly.

Sam · 11 June 2022

Agent replied · 11 June 2024

Thanks Sam, we're thrilled to read this and see your five star rating shared here. Thuraya gets a lot of great feedback and its great to know that you are also so happy with the service you are recieving. Many thanks. - Emily, B&R

5/5

Trustpilot

Smooth process

Jomar is pretty nice.And he got Smooth process; good service; high efficiency

Haojin · 17 November 2022

Agent replied · 10 June 2024

Hi Haojin, thank you for telling us you've had such a great lettings experience with us, Jomar and our Canary Wharf branch are very pleased to hear this. Thank you for the five star rating too, it's appreciated.- Emily, B&R

5/5

Trustpilot

Moving out

Kayleigh Weston (MARLA) and Raj were helpful for arranging my checkout.

Rainbow · 21 December 2022

Agent replied · 10 June 2024

Thanks very much for sharing a five star rating here, Kayleigh in our property management team is very pleased to hear you've had a good service experience with us, this is encouraging feedback.- Emily, B&R

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