Benham and Reeves Canary Wharf reviews in London

★★★★★ 5/5

Trustpilot

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Outstanding service from Tommy and Roman at Benham and Reeves! We honestly couldn’t have asked for better estate agents. Tommy and Roman went above and beyond throughout the whole process. They were incredibly professional, helpful, accommodating and patient, and their persistence and dedication really stood out. They were always on hand to answer questions, kept us informed, and made what could have been a stressful process feel so much easier. Nothing ever seemed like too much trouble, and they consistently went the extra mile to help things move forward. It was clear that they genuinely cared about helping us and getting the best possible outcome, rather than simply doing the bare minimum. Their communication, professionalism and willingness to accommodate our needs were exceptional. We are extremely grateful to Tommy and Roman and would highly recommend them to anyone looking for an estate agent. They are a real credit to Benham and Reeves! Thank you both for all your hard work, it was genuinely appreciated.

Olamide · 30 September 2026

★★★★★ 5/5

Trustpilot

Great experience dealing with Rahim Velji and B&R…

Great experience working with Rahim Velji during the recent process of renting our flat. He highlighted certain areas in the flat that needed refurbishment or improvement, if done, would lead quickly in finding a good tenant. We took his advice and the needful was done. Rahim and his team, as indicated, then were quickly able to find a suitable tenancy. Overall, we find Rahim courteous, helpful and with positive attitude in resolving any matter that we may be facing related to our properties. We are very happy with our long association with B&R through our dealings with people like Rahim and the overall team in B&R.

Salman · 16 August 2026

★★★★★ 5/5

Trustpilot

I feel very fortunate to have Benham &…

I feel very fortunate to have Benham & Reeves managing my property, with special thanks to Denisa, my Property Manager, and Di, my Letting Manager. Denisa is incredibly helpful and consistently proactive. Following the recent tenancy, she has handled all potential issues and tenant requests quickly and efficiently. She takes full responsibility for both landlord and tenant needs, ensuring that matters are resolved promptly and effectively. She genuinely cares about keeping both parties satisfied. One example that truly reflects her professionalism is her attention to detail and strong sense of responsibility. Even when she is on leave, her auto-reply emails are thoughtfully prepared, clearly stating her absence dates and providing a full list of emergency contacts, along with guidance for water, gas, electricity, and repairs. This level of foresight ensures that both landlords and tenants are fully supported at all times. I have rarely encountered a property manager as responsible and dependable as Denisa, and I have complete confidence in her dedication and reliability. She gives landlords real peace of mind. I would also like to mention Di, the Letting Manager at B&R, who is a top talent and a true professional in the business. With his exceptional insight in the property market and strong understanding of prospective tenants, he was able to screen and secure a high-quality tenant within just a few days. Thanks to his efficiency and sound judgment, there was no vacancy period between tenancies. He handled everything seamlessly, from marketing the property to vetting applicants and finalizing the agreement, making the entire process hassle-free for all parties. I truly appreciate the support from both Denisa and Di, and I would not hesitate to recommend Benham & Reeves to any landlord.

Eve · 22 July 2026

★★★★★ 5/5

Trustpilot

Professional teamwork

Benhams manage the letting of my 2 flats and have recently found new tenants for both flats. Amelia Wright & Samuel Collins were both very helpful and the lettings went smoothly apart from a slight glitch where last minute, it was discovered a piece of furniture was missing from one of the flats. Claire Greenwood very smoothly sorted this out and made sure the furniture was in place in time for the new tenants. Thanks to all at Benhams who are involved in managing my flats, your professionalism is much appreciated.

Clare · 31 May 2026

★★★★★ 4/5

Trustpilot

Abbas Efir was absolutely excellent as…

Abbas Efir was absolutely excellent as Property Management Administrator. He could not have been more helpful and efficient at all times. Shali Motachande as Lettings Negotiator was also terrific. The missing star is because of my unfortunate experience with the Property Manager responsible for making the inventory checkout and deposit nightmarish last year. She knows who she is and I do hope she improves!

Simon · 15 September 2026

★★★★★ 4/5

Trustpilot

A good agency for landlords

Amelia Wright helped me to find tenants for my property. The listing was uploaded with photos and a video very quickly. The property was overpriced initially and issues with the market meant it was empty for 3 months which wasn't ideal. The Property Manager Kaitlyn is very responsive and helpful. I would recommend B&R as their fees are reasonable and they are a well-known company. Sometimes they aren't in the office, but they do respond by telephone, WhatsApp and email in good time.

Natnatnat · 15 May 2026

★★★★★ 5/5

Trustpilot

Professional and Truly Outstanding

We can’t recommend Benham & Reeves highly enough. They are, quite simply, the best agency we have ever dealt with. From our very first conversation, the team showed a level of professionalism and care that set them apart from every other agent we’ve worked with. Selling a property can be stressful, but their tireless effort made the whole process feel manageable. They were always one step ahead, whether arranging viewings, negotiating with buyers, or chasing up paperwork. Questions were answered promptly, updates were clear and regular, and nothing was ever too much trouble. It felt like they were working as hard as we were to get the best outcome, and in the end, they delivered. A special thank you to Penny, Tommy and Nick for going above and beyond for us. We would happily use Benham & Reeves again.

Raymond · 18 October 2026

★★★★★ 5/5

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I had a very positive experience with…

I had a very positive experience with Benham & Reeves during my recent move. Both Sarah and Veronica were incredibly helpful and professional throughout the entire tenancy process. We worked really well together, and they made everything go very smoothly. I appreciate their quick responses and excellent support. Highly recommended!

Mina · 25 September 2026

★★★★★ 5/5

Trustpilot

Very good services for helping me find…

Very good services for helping me find the perfect place to rent within my budget. Dele is very efficient and professional, tried his best to get a good price. After move in, the management service is also excellent. Zhou Wang responses to all my repairing requests without any delay.

Grace · 18 September 2026

★★★★★ 5/5

Trustpilot

Five star to Nick

I had a fantastic experience with Nick as my property agent while buying my flat. He was incredibly responsive, always quick with communication, and consistently kind and professional throughout the whole process. Nick arranged multiple viewings for me, we viewed the property three times, and he was patient and helpful every step of the way. His support made the buying process much smoother and far less stressful. I would highly recommend Nick to anyone looking for a reliable and dedicated agent.

Park · 28 January 2026

★★★★★ 5/5

Trustpilot

Great experience (two international students renting in Holborn)

Great experience! Rosie and Ivy were very helpful and patient in helping us find the ideal flat for us, and went out of their way to make things easy for us since we were abroad during the entire search period. Highly recommend.

Anis · 9 October 2026

★★★★★ 5/5

Trustpilot

Thank you so much Qilin Wang and Claire Greenwood

Well done and thank you so much Qilin Wang and Claire Greenwood! You are professional and exercise due care to my property and really treat my property as own. Both of them try to save money for me and try every effort to make the discoloured cupboard to be cleaned and even do it by themselves

Suen · 22 June 2026

★★★★★ 5/5

Trustpilot

Outstanding Service From Start to Finish

Penny Cheung has been exceptional from start to finish. My sale had many delays and stressful moments, but she handled everything with professionalism and persistence. She communicated clearly, followed up constantly, and took action whenever things slowed down. Thanks to her determination, the seller finally completed. I highly recommend Penny for anyone looking for a reliable and hardworking agent.

Margerat · 24 May 2026

★★★★★ 5/5

Trustpilot

Highly recommended letting agent

I have made a wise decision of working with B&R from last year - it's an absolutely professional, efficient and thoughtful team, helping me secure a reliable tenancy quickly and just before Christmas holiday! Special thanks to Jenny, Nick, Abbas, Zhou Wang, and Shali for their great and kind support, and I will recommend B&R to anyone who is looking for a letting agent in London.

Customer · 15 March 2026

★★★★★ 5/5

Google

My wife and I are absolutely thrilled with our apartment. The team at Benham and Reeves have been brilliant. From the moment we decided to view Lily Busby was extremely friendly, helpful and efficient. Tom Ye guided me through the process of wading through the paperwork with endless patience. Like with any property there have been a few teething problems but Lily, Elizabeth Robertshaw and Konszuela Beringye have been fast and efficient in sorting the issues. I cannot thank them all enough. Benham and Reeves should be rightly proud of there staff.

Mike · 11 November 2025

★★★★★ 5/5

Google

I’ve just finished my tenancy with Benham & Reeves, and the whole experience was excellent from start to finish. Everything, from signing the contract and moving in, to the check-out, went really smoothly. The team was professional, efficient, and always easy to deal with. I came across a few members of staff during my tenancy, including Jeff, Adrian, and Ajay, and they were all great, friendly, responsive, and very helpful. A special shoutout to Ajay, my property manager, who was absolutely fantastic. Whenever any issue came up, he responded quickly, patiently, and always made sure things were sorted properly. There was even one time when I had an urgent drainage leak outside of office hours, and he still replied straight away and helped me deal with it, I really appreciated that! Overall, I’m super happy with my renting experience with Benham & Reeves. They’ve been professional, reliable, and a pleasure to work with. Highly recommended!

Irene · 11 November 2025

★★★★★ 5/5

Google

I had a wonderful experience renting through Benham and Reeves, and I’d especially like to thank Jeffrey Boateng for his exceptional support. Jeffrey was incredibly professional, patient, and responsive throughout the whole process. He always replied quickly to my questions, helped me handle all the details smoothly, and made everything very clear and stress-free, especially as I was new to the UK. Thanks to his help, the entire renting process went perfectly from start to finish. I truly appreciate his kindness and efficiency, and I would highly recommend Jeffrey and Benham and Reeves to anyone looking for a place to rent in London.

吴文轩 · 11 November 2025

★★★★★ 5/5

Google

I had a wonderful experience working with Jeffrey Boateng at Benham and Reeves. From the very beginning, Jeffrey was professional, attentive, and genuinely caring. He took the time to understand my preferences and went above and beyond to find a flat that truly matched what I was looking for. Communication was always smooth and efficient, he kept me well-informed at every stage and made the whole renting process effortless and pleasant. I’m really happy with my new apartment and deeply appreciate Jeffrey’s support. Highly recommended!

Aimee · 11 November 2025

★★★★★ 5/5

Trustpilot

Kayleigh Weston

Currently, Kayleigh Weston is our property manager, and we greatly appreciate all her assistance. Whenever we have needed her help, she has always responded promptly to our emails, and the few minor issues we have experienced have been resolved quickly and with genuine care.

Consumer · 12 August 2026

★★★★★ 5/5

Google

We would like to thank Jeffrey Boateng at Benham and Reeves for his continual support in helping us secure a flat we truly love. Our flat-hunting process was long and challenging, but Jeff provided numerous options and solutions until we found the right place. He was always available to answer our many questions, or ensured his colleagues were on hand to assist and keep everything moving smoothly. Even when there was a slight delay, the team went above and beyond, working overtime and into the weekend, to make sure our keys were released and that our move-in was seamless. We highly recommend Benham and Reeves to anyone searching for their next home. They guide you through every step of the process, overcome any hurdles, and genuinely care about helping you find your dream place.

Marianna · 11 October 2025

★★★★★ 5/5

Google

I had a great experience with Benhams during my tenancy process. Both Rahim and Anne were incredibly helpful, professional, and responsive throughout. Rahim made the viewing and initial steps straightforward and stress-free, while Anne was fantastic with the paperwork and kept everything moving smoothly right up to the move-in. Their support made the whole process much easier and more pleasant. Highly recommend Benhams, especially Rahim and Anne, for anyone looking to rent in Beaufort Park.

Raha · 11 October 2025

★★★★★ 5/5

Trustpilot

The sale of the property was well managed…

The sale of the property was very efficient and well managed by Thomas and Nick. Important was the way they kept us up to date throughout.

David · 16 October 2026

★★★★★ 5/5

Google

Jeffrey and Maria made the whole letting process completely stress-free. They kept me updated every step of the way, found excellent tenants quickly, and handled everything professionally. I wouldn't hesitate to recommend them to any landlord.

Anika · 11 August 2026

★★★★★ 5/5

Trustpilot

Excellent Service!

We've had an amazing move and stay, thanks to Darcey, Nick, Will and the team! They are quick to respond to matters that we report to them and make sure we are instantly attended.

MLM · 13 August 2026