Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStellar Cherterson's Putney Team
Thanks Putney team for finding great tenants for me, time and again, for managing my property so well, and for responding to all my queries really efficiently. Further thanks for the professional work with your sales team as we now embark on this process.
A · 3 July 2023
Agent replied · 12 June 2024
Hi there,We're so pleased to hear about your positive experience with our Putney team! Thank you for taking the time to leave this review, please do get in touch if you need any further support.
★★★★★ 5/5
TrustpilotHad a great experience with South West…
I never usually write reviews, but we had a great experience with South West Lettings. Zoë Birch is by far the best estate agent my flatmates and I have had in the area. She was quick to respond and incredibly helpful in finding us great properties during the busy summer season. Thank you Zoë for all of your invaluable help!
Paige · 25 August 2021
Agent replied · 12 June 2024
Your feedback is highly valuable to us! Thank you for taking the time to post a review.
★★★★★ 5/5
TrustpilotI was so impressed with the service
I was so impressed with the service, one of the guys Conner was really polite and went above and beyond, would highly recommend them.
Alan · 29 August 2024
Agent replied · 28 October 2024
Hi Alan, this is lovely to hear. Thank you for sharing and if you need anything else, please do not hesitate to let Conor and the team know.
★★★★★ 1/5
TrustpilotWelcome package
I just rented the house and underfloor heater is not working from the first day and temperatrure is 16 degrees. Also is really important to come someone to do WELCOME HOME showing how the house works, heater, heating time for shower, date to colect rubish and recicle...etc
HUGO · 28 March 2023
Agent replied · 12 June 2024
Hi Hugo, thank you for taking the time to leave a review. We're very sorry to hear this. Please do respond to our request for more information so we can investigate this matter accordingly.
★★★★★ 5/5
TrustpilotI would highly recommend the Putney…
I would highly recommend the Putney Chesterton’s team for their expert advice, professionalism and experience in the letting market. Stephen and his team are an absolute pleasure to work with and were completely dedicated to finding a suitable tenant in line with my situation. The top local estate agent and I wouldn’t hesitate in using their services in the future!
Lesley · 5 August 2021
Agent replied · 12 June 2024
Your feedback is very important to us. Your comments have been shared with our team in Putney - who a thrilled your are so happy with the service received.Best wishes.
★★★★★ 4/5
TrustpilotI’ve been in regular dialogue with…
I’ve been in regular dialogue with Akikur over a period of time. He’s always made time to explain his thoughts and the rationale behind his decisions. So when it came to letting my property, Akikur was the first person I thought of because of our rapport and the ease of dealing with someone like Akikur.
Nazim · 13 May 2022
Agent replied · 12 June 2024
Thank you for the wonderful review, we are so pleased Akikur has been a great support.
★★★★★ 5/5
TrustpilotThank you Chesterton’s
My experience with Chesterton’s has just been flawless. They helped me secure the apartment I liked at the best possible tenancy conditions, always being at hand for support and further clarifications in finalizing the letting process, all of that while I was away from the UK. I would like to thank in particular Luana Fiore and Rafael Alves.
Edo · 9 November 2021
Agent replied · 12 June 2024
Thank you for reviewing your experience with Chestertons - we hope you are happy in your new home!
★★★★★ 5/5
TrustpilotGreat service
Vanessa has been super helpful with resolving issues with our apartment. She always replies promptly and answers any questions that we have clearly. Thank you Vanessa!
Hannah · 15 July 2024
Agent replied · 23 August 2024
Hi Hannah, thank you for your review. We're delighted to hear that Vanessa has been super helpful resolving issues with your apartment. Should you need anything else, please do let us know.
★★★★★ 5/5
TrustpilotMark has been unfailingly helpful in a…
Mark has been unfailingly helpful in a year when I have had to ask for more assistance than usual. And when he has been away from his desk his colleagues have given speedy, friendly and exemplary help. Strongly recommended.
Francis · 12 October 2023
Agent replied · 12 June 2024
Thank you very much for the recommendation
★★★★★ 5/5
TrustpilotThank you so much Leusa for your help…
Thank you so much Leusa for your help in finding me a apartment in the area which I was aiming for. Your approach was professional, friendly with a polite tone. I appreciate all your help. Thank you so much.
Sachin · 10 October 2023
Agent replied · 12 June 2024
Congratulations on your new home Sachin, wishing you all the best from Leusa and the rest of the Westminster team!
★★★★★ 5/5
TrustpilotI worked with Isabella Thompson and she…
I worked with Isabella Thompson and she was great! Very helpful and really good response times. It made the whole process a lot less stressful and my friend and I felt well supported.
Pallavi · 23 February 2024
Agent replied · 12 June 2024
Hi Pallavi, we're happy to hear that Isabella was on hand to guide you through the process. If you need anything in the future, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotThank you Delphine!
Thank you Delphine!It was a pleasure working with you on our project. The family are so happy with the new apartmentYour hard work and professionalism made this happen! It was a tricky transaction with lots of paperwork needing to be completed in a short space of time and we couldn't have done it without you!
Chesterfieldhill · 24 March 2022
Agent replied · 12 June 2024
Thank you for sharing your experience with Delphine from Chestertons. We are so pleased to hear this!
★★★★★ 5/5
TrustpilotExcellent service!
Worked with Rosie to rent a wonderful home. She understood our requirements and preferences from the get go and we were really happy with her patience, responsiveness, and dedication throughout the entire process! We would highly recommend her work.
Nishitha · 5 October 2023
Agent replied · 12 June 2024
Congratulations on your new home Nishitha! If you need any further advice, please do not hesitate to let us know. Wishing you all the best!
★★★★★ 5/5
TrustpilotKatherine
Katherine was so clear, efficient and got us a good deal. Not many agents around like her.
Shehla · 25 November 2024
Agent replied · 24 December 2024
Hi Shehla, thank you for the great review. We appreciate the positive feedback and wish you all the best.
★★★★★ 5/5
TrustpilotA great move in service and much higher…
A great move in service and much higher quality than the previous agency I had to deal with. The thing I liked the most was the website where you could follow progress from both landlord and tenant’s side. Special thanks to Melissa, as she was always prompt and made our move quick and efficient
Uendi · 27 April 2022
Agent replied · 12 June 2024
Thank you Uendi. We are so pleased to hear of your experience with Chestertons!
★★★★★ 5/5
TrustpilotTenancy with chestertons
Tenancy with chestertons, specifically helped by Abbie Bullen (wandsworth) and it has been extremely successfulShe has guided us through every stage and been very thorough to ensure we know the process and what we need to do and has also checked in with us since moving in, it’s been great!
Steph · 12 October 2022
Agent replied · 12 June 2024
What lovely feedback for Abbie, thank you so much Steph!
★★★★★ 5/5
TrustpilotThanks so much to Jess (best rental…
Thanks so much to Jess (best rental agent) she managed to show us one property which we loved and secured in a competitive rental market. Jess also went above and beyond by checking everything was okay at the flat before we moved in along with also helping us with background checks
Emily · 31 August 2022
Agent replied · 12 June 2024
Thank you Emily!
★★★★★ 5/5
Trustpilot5* for Conor
Conor was incredibly supportive and attentive throughout the entire process. He took the time to understand what I was looking for and delivered.
Katie · 17 August 2024
Agent replied · 23 August 2024
Hi Katie, thank you for the great review and sharing your experience with Conor. We are so glad he was supportive and attentive throughout the entire process. We appreciate the support and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
TrustpilotTop experience!
I want to acknowledge the professionalism and exceptional people skills of James and his team- dealing with them was a pleasure and I have total trust in them. Thank you James for the perfect experience. Chesterton’s should be one’s first choice for letting/renting in the area!
Tanya · 23 February 2023
Agent replied · 12 June 2024
Hi Tanya, we may be biased but Chestertons should definitely be everyone's first choice! It's great the hear that Jack and his team were on hand when you needed them. Best wishes for 2023!
★★★★★ 4/5
TrustpilotIsaiah is very helpful in sorting…
Isaiah is very helpful in sorting issues that occur within our flat. He is responsive and allows the issues to be sorted quickly.
Alice · 11 August 2024
Agent replied · 12 June 2024
This is great to hear Alice, thank you for taking the time to leave a review for Mitch. Please do let us know if you need anything further. Best wishes for 2024!
★★★★★ 5/5
TrustpilotExcellent support
Our agent, Tamara price, was fantastic at every step of the way. As a group of 4 renting a property Tamara was kind and patient when helping us get all of our forms and references prepared. Always friendly, she made an unparalleled effort to ensure the process was simple and swift.
Joel · 15 August 2022
Agent replied · 12 June 2024
Thank you for your review we are so pleased to hear!
★★★★★ 5/5
TrustpilotA great experience
I would like to say a huge thanks to Chesterton and our letting agent Dawn for the professional service and assist us to move in a lovely place for the Family. All were done quick, professional and very friendly! I had a great experience with Dawn. Definitely recommend for everyone!
Evgenii · 22 September 2022
Agent replied · 12 June 2024
Thanks so much for this feedback. Wishing you and your family all the best in your new home!
★★★★★ 5/5
TrustpilotEfficient, prompt service
Natasha Evans at Chesterton was very efficient and prompt at responding to our requests and setting up what we needed for our flat. She was professional and helpful throughout the process, and I would highly recommend her.
Chiara · 30 October 2023
Agent replied · 12 June 2024
Thank you for the review Chiara - we hope you're very happy in your home :)
★★★★★ 5/5
TrustpilotExcellent service
Excellent serviceI have been in contact with Chestertone for over a month. The letting agents, particularly Delphine Violle, were professional, patient, good listeners and very helpful. Delphine finally helped me to find the flat I was looking for at the price I wanted in Central London.Thank you very much.
Brahim · 20 October 2022
Agent replied · 12 June 2024
Thanks so much Brahim! It's wonderful to hear that Delphine helped you to find your flat and provided such a great experience. Wishing you all the best in your new home.
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