Trusted Agent profile · London
★★★★★
207 reviews across 1 platform
28 Ponton Road, London, SW11 7BA
Battersea and Nine Elms Estates's office in London, at 28 Ponton Road, is rated 4.7 out of 5 across 207 reviews on 1 platform, including 207 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleLiving in an excellent apartment for almost 3 years now, never had any major issues and the smaller issues were solved quickly. Cheyenne has been our poc and was always very flexible, responsive and professional. Thanks!PositiveResponsiveness, Professionalism
5/5
GoogleIt's really wonderful experience renting with Battersea & Nine Elms Estates. I'm really happy to meet Sofie, Simone and Patricia. They are all very kind, professional and responsible! They can find suitable apartment for me based on my requirements. We have really good and quick communication and I’ve already rent 2 times from them and these 2 apartments are all good as the pics they showed me. During the renting time, they always take care of me and the apartment very much and always try their best to give me best life here. Besides, they always reply emails on time. I also recommended to my friend to rent from Battersea&Nine Elms Estates and they are satisfied too. I strongly recommend this agency and I’ve already continued my rent contract with them because they are worthy :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleIt’s a great experience. The agent is highly efficient, professional and really patient to deal with my requirements. And the property they provide is also high quality 👍 …
Hi Wenzhi, thank you so much for taking the time to leave such a positive review. We're delighted to be able to help and that you are pleased with the property too. Speak to you soon.
5/5
GoogleAnna and Battersea Nine Elms Estates, have been a pleasure to deal with. Anna has provided exceptional levels of service throughout our tenancy. Our experience has been further enhanced by Anna and Battersea Nine Elms Estates professional and knowledgeable approach.
Thank you Rob, that's really great to hear and I'll pass your kind words onto Anna. Appreciate you taking the time to leave the review. All the best.
5/5
Googlevery good service, response quickly
Hi Hanlin, thank you for your feedback. We will be sure to share this with the team. Have a wonderful afternoon. Battersea & Nine Elms Estates
5/5
GoogleMe and my flat mate are so happy with Battersea & Nine Elms Estate! They have been so helpful and very kind through the whole process. It’s the first time for us renting a flat and they have been taking good care of us! Always super quick reply since first viewing, key hand over and following up! We are very satisfied - and extra satisfied with Simone, we want to give her the best recommendations!!PositiveResponsiveness, Quality, Professionalism
5/5
GooglePositive experience with this agency. Always quick to respond to any issues in a polite and efficient manner. Patricia has been great and goes above and beyond to try and get issues sorted.
5/5
GoogleGreat housing management. Quick and Efficient responses. Cheyenne is also always lovely and very helpful with any issues or concernsPositiveResponsiveness, Quality, Value
4/5
GoogleMy experience with Battersea & Nine Elms has been great so far. The move in process was easy and everyone in the team provided clear communication throughout.
Hi Emma, meant thanks for leaving us a positive review, it's very much appreciated. We will endeavour to continue to look after you well, and hope you enjoy your time living in Battersea & Nine Elms.
5/5
GoogleAfter the struggle of dealing with unprofessional agents, I have finally found my apartment through this office. I can say it was a great experience and Sofie was very professional!
5/5
GoogleGreat experience renting with Battersea & Nine Elms Estates. They are very helpful and quick!
Hi Jasmine, thank you for your review. Great to hear we have looked after you well. See you soon!
5/5
GoogleTelisha Hanson-T was great! Very patient and supportive with the issue I was having for the duration of almost 3 months! Highly recommend
Hi Anna, thank you so much for your review - it's great to hear we were able to help you out. I'll pass your comments onto the rest of the team. Speak soon!
3/5
GoogleThe listings are very nice and modern. Unfortunately, the agency was very unresponsive and overall, the experience was not positive
Hi Julie, sorry to hear you found us unresponsive - that's not the standard of if service we aspire to provide. I'd like to understand your experience in greater detail. Please do contact us and ask for Kevin.
5/5
GoogleGreat agents, very helpful, knowledgable and attentive to detail - thank you Ben & Patricia for all your work and patiencePositiveResponsiveness, Quality, Professionalism
5/5
GoogleMy experience with this agency has been nothing short of amazing. The high calibre of the staff and their commitment to professional standards ensure that both the tenant and the landlord are guaranteed outstanding treatment and terms that satisfy all parties. I wholeheartedly recommend Battersea & Nine Elms Estates to anyone who is simply looking for the very best.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleProbably the best real estate agency in London! Everyone was very helpful and understanding! Would definitely recommend this agency to everyone!
Thank you Philipp - that's very kind of you and we really appreciate you taking the time to leave the feedback. See you soon!
5/5
GoogleBen , Sofie , Simone and all the team have always provided honest , prompt and excellent service to me ! Highly recommend them whether as a tenant or landlord !
Thank you for those kind words Christian, it's great to hear we are ticking all the boxes for you.
5/5
GoogleI’ve been in contact with Anna most of the time and she is simply amazing! Always providing excellent service and responding super quickly to any queries or maintenance issues. Highly recommended!
Thanks for that feedback Maria, Anna is delighted to hear it!
5/5
GoogleSpot on experience getting a new place with this company. Quick and efficient sorting out the documentation and getting back to me on my queries etc. Only minor dislike was the agent who showed us around the property seemed keen to get it done as quickly as possible, which put us under a bit of pressure when we wanted to take some time to look through everything. Aside from that it was brilliant.
5/5
GoogleVery helpful and professional always.
Thank you for leaving your review Nadir - it's much appreciated.
5/5
GoogleExcellent service and honest treatment. Thank you, Zaid
Thank you for your review Khalid, it's really appreciated and I'll pass on your kind words to Zaid. All the best.
5/5
GoogleI cannot recommend Cheyenne highly enough. Knowledgeable, friendly, efficient and very responsive. She has been fantastic.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBeen with them for over 3years and my experience with the team has been pleasant to say the least. My unit has been meticulously well taken care of, all queries and requests answered and dealt with in a timely manner no matter how small and the rates they charge are competitive. You would be hard put to find another set of friendly and responsive people.PositiveProfessionalism
5/5
GoogleBen, Patricia and the team are genuinely excellent. Full marks.PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Battersea and Nine Elms Estates's London office has 207 reviews across 1 platform: 207 on Google.
Battersea and Nine Elms Estates London is rated 4.7 out of 5 across all 207 reviews, and 4.7 out of 5 on Google from 207 reviews.
Battersea and Nine Elms Estates London, 28 Ponton Road, London, SW11 7BA.
