Trusted Agent profile

Battersea and Nine Elms Estates reviews

4.7

★★★★★ Excellent

207 reviews across 1 platform

28 Ponton Road, London SW11 7BA

Battersea and Nine Elms Estates's London office at 28 Ponton Road is rated 4.7 out of 5 across 207 reviews on 1 platform, including 207 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

207

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience with Battersea & Nine Elms Estates recently. The service was very professional, efficient and attentive throughout the entire process. Big thanks to Cal for the expertise, responsiveness and dedication in helping me secure the flat -- his support made the process extremely smooth and reassuring from start to finish. I would highly recommend Cal and the Battersea & Nine Elms Estates team to anyone seeking help on finding a new property.

Venla · 17 March 2026

Agent replied · 17 April 2026

Hi Venla, Thank you for your kind feedback. We’re so pleased to hear you had such a positive experience and that Cal’s support helped make the process smooth and reassuring. We really appreciate the recommendation and wish you all the best in your new home. Battersea & Nine Elms Estates

5/5

Google

I recently had the pleasure of working with Georgia and I couldn’t be more impressed with the service she provided. From the first enquiry to the day I collected the keys, was professional, friendly, and incredibly efficient. She listened carefully to what I was looking for and only recommended properties that genuinely matched my needs. Her communication was excellent, quick to respond, clear with information, and always willing to go the extra mile to help. Viewings were well-organised, and her knowledge of the property and the area made the decision-making process so much easier. I’m truly grateful for all her help and would highly recommend Georgia to anyone looking to rent.

Lefteris · 6 December 2025

Agent replied · 27 December 2025

Hi Lefteris, Thank you for your kind and thoughtful feedback. We’re so pleased to hear that Georgia provided such a high level of service from start to finish. It’s great to know her efficiency, communication, and local knowledge made the process easier for you. We’ll be sure to pass on your lovely comments. Battersea & Nine Elms Estates

5/5

Google

I had a great experience working with Cal and the team. He was responsive, efficient, and genuinely helpful from start to finish. He was always quick to reply and kept everything moving smoothly. I especially appreciated how proactive he was, spotting and pointing things before they become problems. It made the whole process feel easy and well managed. Highly recommend!

George · 17 March 2026

Agent replied · 17 April 2026

Hi George, Thank you for your lovely feedback. We’re so pleased to hear that Cal and the team made the process feel smooth and well managed, and that his proactive approach made a real difference. We really appreciate the recommendation! Battersea & Nine Elms Estates

5/5

Google

Really great experience with Battersea and Nine Elms Estates. The team has been helpful and easy to deal with throughout. Big thank you to Haima and the team for all their support, super responsive and made everything smooth from start to finish. Would definitely recommend!

Talhah · 17 February 2026

Agent replied · 17 April 2026

Hi Talhah, Thank you for your lovely feedback. We’re so pleased to hear you had a great experience and that Haima and the team were helpful and responsive throughout. We really appreciate the recommendation! Battersea & Nine Elms Estates

5/5

Google

The staff are very professional and helpful, the service is excellent, and the rental process was extremely easy. Cal was extremely helpful, and it was a pleasure meeting him. He supported me throughout the entire process, including the viewing, contract, and handling of my requests. I would definitely give his service the highest recommendation.

Atefeh · 27 November 2025

Agent replied · 27 December 2025

Hi Atefeh, Thank you for your kind words. We’re so pleased to hear that Cal provided such great support throughout the process and made everything smooth. We really appreciate the recommendation and wish you all the best in your new home! Battersea & Nine Elms Estates

5/5

Google

did not end up renting with the company eventually, as I went for a larger property, but the communication was terrific. very polite and kind, accommodating. Riaan was very helpful. a really kind person and came to show me the apartment on …

Ilana · 17 February 2026

Agent replied · 17 April 2026

Hi Ilana, Thank you for your kind words. We’re really glad to hear you had a good … More

5/5

Google

I didn’t end up renting, but spoke to Jude about a couple of options they had available. He was very polite and kind, accommodating, and helped explain the recent government changes clearly to me, to help with decision making. Jude offered …

Morgan · 17 February 2026

Agent replied · 17 April 2026

Hi Morgan, Thank you for your kind words. We’re so pleased to hear that Jude was helpful, … More

5/5

Google

“Georgia was an absolute pleasure to deal with throughout the rental process. She was professional, responsive, and genuinely helpful from start to finish. Any questions or concerns were addressed quickly, and she made what can often be a …

Iris · 17 February 2026

Agent replied · 17 April 2026

Hi Iris, Thank you for your kind feedback. We’re so pleased to hear that Georgia made the … More

5/5

Google

My brother & I were looking for a new flat to rent recently. And we were very pleased with the amazing support we received from this real Estate agency. Az in particular was incredible in always being available and liasing throughout the process to help us find the property we were looking for in a timely manner. Within 10 days of submitting our offer we had it accepted, due diligence done & we were moved in. Which Az very kindly personally helped us bring our stuff from the car to the flat (above & beyond 🙌). Would recommend to anyone looking to rent or buy for that matter, great service all round!

Tomos · 11 April 2026

Agent replied · 17 April 2026

Hi Tomos, Thank you for your great feedback. We’re so pleased to hear you and your brother had such a positive experience, and that Az was able to support you throughout the process. It’s great to hear everything moved so quickly, and we’ll be sure to pass on your kind words to him. We really appreciate the recommendation! Battersea & Nine Elms Estates

5/5

Google

Excellent service from start to finish, attentive and co-operative staff. Always responded to my queries quickly. I dealt with Luisa who has been particularly helpful throughout the entire process. Thanks again!

Billy · 17 March 2026

Agent replied · 17 April 2026

Hi Billy, Thank you for your kind feedback. We’re so pleased to hear you had a positive experience and that Luisa was particularly helpful throughout the process. We really appreciate your comments. Battersea & Nine Elms Estates

5/5

Google

Hi, I’ve had the pleasure of working with Kyle Yousif on a transaction. He has been diligent, quick to respond, proactive and especially helpful in the negotiations process. I would highly recommend anyone who is looking to let in London to reach out to him in particular. Thanks Kyle for your advice and really appreciate the proactive service.

Nived · 13 May 2025

Agent replied · 27 May 2025

Hi Nived, Thank you for your kind words! We're so pleased to hear that Kyle provided such proactive and helpful support throughout your transaction. We’ll be sure to pass on your feedback to him. Wishing you all the best, and do let us know if we can assist again in the future. Battersea & Nine Elms Estates

5/5

Google

My experience renting from Battersea & Nine Elms Estates has been exceptional. Alex from the agency has been incredibly helpful, going above and beyond to assist me with every issue I have encountered. Thanks to Alex, the entire rental process has been made very easy and seamless. Having dealt with several agencies in the past, I can confidently say that Battersea & Nine Elms Estates is the best. They are quick to address any inquiries I have and ensure that all processes are smooth and hassle-free. I would rate their service a perfect 10/10.

Berk · 20 May 2024

Agent replied · 24 August 2024

Awesome review Berk - thank you for taking the time to leave it. Alex is really pleased all his efforts were well received. All the best.

5/5

Google

Jude was very professional and super helpful in helping find a property and gave a great selection of flats to rents. I recommend this business!

Alexandra · 17 February 2026

Agent replied · 17 April 2026

Hi Alexandra, Thank you for your kind words. We’re pleased to hear that Jude was helpful and … More

5/5

Google

I had the pleasure of working with Battersea & Nine Elms to review potential apartments for me and my family. Their team handled everything very efficiently and were very accommodating to our schedule. I had a particularly positive experience with an agent named Jude, who was knowledgeable, responsive and had a clear understanding of what we were looking for from the outset. Couldn’t recommend this agency enough.

Timbers · 17 February 2026

Agent replied · 17 April 2026

Hi Timbers, Thank you for your kind feedback. We’re really pleased to hear the team was efficient and flexible with your schedule, and that Jude was able to support you so well throughout. We truly appreciate the recommendation and wish you and your family all the best. Battersea & Nine Elms Estates

5/5

Google

I had the best experience with Battersea & Nine Elms Estates during the four years of my tenancy. I was looked after well by the entire team and any need of repair or queries were done in an expedient manner. The team is professional, personable, and friendly, and will miss being under their care. I wish them all the very best! Special thanks to Melissa, Suzy, Zayd, Alex, and Ben ⭐️⭐️⭐️⭐️⭐️

Tatiani · 20 May 2024

Agent replied · 24 August 2024

Hey Tatiani, thank you for your fabulous review - all the team found you a pleasure to deal with too. We all wish you the very best.

5/5

Google

Jude was very helpful throughout the whole process. Couldn’t recommend them enough, great company and very friendly staff.

Ollie · 17 February 2026

Agent replied · 17 April 2026

Hi Ollie, Thank you for your kind words. We’re pleased to hear that Jude was helpful … More

5/5

Google

I had an outstanding experience with this agency. They helped me find the perfect apartment in under two weeks. Ben and Suzy were incredible, always responsive and quick to answer any questions I had. Their professionalism and dedication made the entire process smooth and stress-free. I highly recommend reaching out to them if you're looking for a new place. Thank you for all your help!

Катя · 17 August 2024

Agent replied · 25 October 2024

Thank you for your review Katya, we are very pleased to hear that you had a great experience using our service. We look forward to speaking with you again in the future.

5/5

Google

Cal has been great. He's so communicative and friendly. Definitely would recommend

Octavia · 17 February 2026

Agent replied · 17 April 2026

Hi Octavia, Thank you for your lovely feedback. We’re so glad to hear that Cal was … More

5/5

Google

Cal and the team were great, got me all sorted in short time, paperwork done and ready for the move in. Been a pleasure finding a property through Cal and team.

Peter · 5 August 2025

Agent replied · 25 August 2025

Hi Peter, Thank you for your great feedback. We're delighted to hear that Cal and the team were able to get everything sorted quickly and make the process smooth for you. It’s been a pleasure assisting you, and we wish you all the best in your new home. Battersea & Nine Elms Estates

5/5

Google

I had a great experience with Georgia, who accompanied me on two viewings and was consistently helpful, honest and patient, taking the time to answer all my questions. She genuinely listened to my feedback, understood my priorities, and created a comfortable viewing experience. Her professionalism and thoughtful approach made the process much easier, and I’d absolutely recommend her to anyone looking for a supportive and trustworthy agent.

Viola · 27 November 2025

Agent replied · 27 December 2025

Hi Viola, Thank you for your lovely feedback. We’re so pleased to hear that Georgia’s thoughtful and professional approach made the process easier for you. We’ll be sure to pass on your kind words. Battersea & Nine Elms Estates

5/5

Google

I just wanted to take the time to say thanks to the team for a great year. As a contractor and tenant of Battersea & Nine Elms Estates, i can't fault the attentiveness, effeciency, friendliness and upbeat vibes of service the team provides. Keep it up team! You are making waves in London. I hope you all have a great Christmas and New Year!

Craig · 20 December 2025

Agent replied · 27 December 2025

Hi Craig, Thank you so much for your kind feedback, we really appreciate it! It’s been a pleasure working with you, both as a contractor and tenant, and we’re so glad to hear you’ve had such a positive experience with the team. Wishing you a fantastic Christmas and New Year as well! Battersea & Nine Elms Estates

5/5

Google

I recently had the pleasure of working with this estate agent and with Alex Pollock during the purchase of my first home, and I was very satisfied with the experience. From the very beginning, Alex proved himself professional, super responsive, and genuinely committed to helping me find the right property and also helping me during the negotiation with the sellers. Throughout the process, Alex communicated clearly and kept me informed at every stage, making what can often be a stressful experience feel smooth and manageable. He was always available to answer questions and provided honest, helpful advice.

Giorgio · 16 April 2026

5/5

Google

Cal is an excellent friendly letting agent and highly responsive when you need. professional agency.

Turker · 27 November 2025

Agent replied · 27 December 2025

Hi Turker, Thank you for your feedback. We’re glad to hear Cal was responsive and helpful throughout, and that you had a positive experience with our team. Battersea & Nine Elms Estates

5/5

Google

In my 10 years as a renter I have never dealt with such competent and professional estate agents. Telisha and Cheyenne were always very prompt at responding and actioning anything that needed to be fixed. They were very polite and pleasure to deal with. Thanks to their courteous and professional manner we formed a mutual beneficial relationship between the tenant and the estate agent over the years. I highly recommend this service.

Dearbhail · 20 June 2023

Agent replied · 19 June 2024

Thank you so much for taking the time to write that lovely review. I'll pass on your comments to Telisha and Cheyenne - I'm sure they will be delighted. All the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Battersea and Nine Elms Estates's Google reviews

Questions about Battersea and Nine Elms Estates

How many reviews does Battersea and Nine Elms Estates have?

Battersea and Nine Elms Estates's London office has 207 reviews across 1 platform: 207 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Battersea and Nine Elms Estates's rating?

Battersea and Nine Elms Estates is rated 4.7 out of 5 across all 207 reviews, and 4.7 out of 5 on Google from 207 reviews, checked 9 October 2026.

Where is Battersea and Nine Elms Estates's London office?

Battersea and Nine Elms Estates, 28 Ponton Road, London SW11 7BA.

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