Battersea and Nine Elms Estates London reviews

★★★★★ 5/5

Google

I had a wonderful experience renting via Battersea & Nine Elms. Very professional, easy to get hold of and fast to reply. Both moving in and moving out went very smoothly. I had one minor problem with automatic lights in a cupboard but it was fixed almost on the day via the rental portal. The apartment was great too. Thank you very much Talisha, Simone and team, it was a real pleasure.

Morten · 20 June 2023

★★★★★ 5/5

Google

An incredibly efficient and caring agency! I just moved into my new home, and the process was smooth and seamless. Everything looks perfect! A big thank you to Simone and Zaid for all their help and assistance. I highly recommend them to everyone!

Yeeyan · 4 January 2025

★★★★★ 5/5

Google

I had a fantastic experience, all thanks to Alex and Simone who were incredibly helpful throughout the process of organising a viewing and application for a flat. Their professionalism and dedication made everything smooth and quick. Highly recommend their services to anyone looking to find their perfect home! Many thanks to Alex, Simone, and their team :)

Kieran · 20 May 2024

★★★★★ 5/5

Google

I had an excellent experience renting with this agency. The team was incredibly professional, responsive, and helpful throughout the entire process. They managed to accommodate my urgent need to move in quickly and made everything smooth and hassle-free. Highly recommend their services! Thanks Zaid and Simone.

Yahia · 17 November 2024

★★★★★ 5/5

Google

I had the pleasure to communicate with Georgia who was simply professional in every sense. I felt taken care of, not pressured in any way, and I felt understood when having to wait with my move due to unprecedented busyness. I would be happy to be working with Georgia in the future.

Vladimira · 17 February 2026

★★★★★ 5/5

Google

I needed to move in ASAP and Battersea managed to complete the whole process 10 days from me contacting them about the listing. There were a few hiccups, but it was only because they were thorough and professional to protect the landlord's best interest. Having said that, while the landlord is their client, they also acknowledged my interests and liaised with the landlord to fulfil my requests. In short if you're reading this review to know whether to trust Battersea, I assure you you can and that you won't be surprised with any hidden fees or unfair terms.

Claire · 20 June 2022

★★★★★ 5/5

Google

I've been renting with Battersea Nine Elms Estates for the last 7 years and my experience with them was awesome since the beggining. The staff are super professional and helped me with any problem I had, whether it was in my home ,new agreements and bills. I know lot of people in London who have experiencied many problems with agencies. If you're looking for one you wont regret with Battersea Nine elms. Special mention to Simone and Zaid who helped me a lot since I arrive this city. They are really nice good profesionals

Vicent · 20 June 2022

★★★★★ 5/5

Google

Battersea & Nine Elms estates have been exceptional in helping secure and finding a new home. A special thanks to Suzy for making the given possible and helping plan out special arrangements which were required. Would recommend the given agency all the way!

Kseniia · 25 September 2024

★★★★★ 5/5

Google

Melissa was our property manager during our tenancy with Battersea & Nine Elms Estates. She was always so helpful and acted incredibly quickly on any issues we had. The check out process was seamless, and the best I have ever experienced. I cannot recommend them enough.

Ocean · 25 June 2024

★★★★★ 5/5

Google

I had a great experience with my letting agents. Zaid Sharif made renting smooth and easy, and Bethany Wigmore was incredibly helpful when I moved out. Everything was handled professionally from start to finish. Highly recommend!

Saleh · 4 October 2024

★★★★★ 5/5

Google

I contacted them regarding a property and completed a viewing, but unfortunately another offer was made before I had the chance to proceed. Throughout the process, I was in contact with Georgia, who was extremely helpful and accommodating. …

Diana · 17 February 2026

★★★★★ 1/5

Google

I received an unacceptable service attitude and discriminatory language. After deciding to withdraw from renting the property before signing the contract and agreeing not to request a deposit refund, an employee insisted I call her. During this call, she expressed serious complaints and used discriminatory language, including saying, “this is not how we worked in the UK,” which felt racist. This experience was emotionally distressing. I understand the deposit is non-refundable as part of the normal process, but I cannot accept the disrespectful and biased attitude I received. Both the agency and I have the right to make our decisions, but no customer should be subjected to such treatment based on who they are or where they’re from. Finally, although we terminated the transaction almost two months ago, I still receive daily reminders to sign the contract. May I please stop receiving these messages related to signing the lease? Thank you.

Yucheng · 2 November 2024

★★★★★ 5/5

Google

BNE always find me a great tenant and are very easy to deal with. Professional, quick and deliver a great service. Thanks to Sofie and her team for finding me my latest tenant.

Aimee · 4 October 2024

★★★★★ 5/5

Google

Simone, Sophie, Zaid and the team were absolutely brilliant in helping us through the process of moving to our new home. Everything went really smoothly and the team were professional and super helpful throughout. We've much appreciated all of it. :)

Hassan · 20 May 2024

★★★★★ 5/5

Google

We just completed a purchase of a flat represented by Charlotte, who had been attentive and responsive throughout the process and a big help to get the transaction done in 3 months.

Bordin · 17 March 2026

★★★★★ 5/5

Google

Telisha and Battersea Nine Elms Estates, have been a pleasure to deal with. Telisha has provided exceptional levels of service throughout our tenancy and in assistance with providing timely references for our new tenancy. Battersea Nine Elms Estates as a whole but particularly Telisha, is extremely professional and always happy to help.

Roz · 20 June 2023

★★★★★ 5/5

Google

The team at BNEE was a pleasure to work with. They were so fast! I was looking to rent my place and they found the right tenant in one weekend and sorted the contract out by then too. They paid attention to my exact instructions regarding the type of tenant I wanted, and unlike other agencies, was selective, and presented a candidate that ticked all the boxes from the outset. I'm delighted with my experience and will be more than happy to return again.

Salma · 17 August 2024

★★★★★ 5/5

Google

Our experience with B&NEE has been exceptional. Our property manager Cheyenne has been incredibly helpful and reliable through out our tenancy. Highly recommend!

Alex · 4 October 2024

★★★★★ 5/5

Google

Simone has been super helpful and responsible throughout the whole process! It's a great experience renting with Battersea & Nine Elms Estates. Highly recommend!

Sy · 25 August 2024

★★★★★ 5/5

Google

It was a great experience with this estate agency. Kyle is a professional agent who being amazingly helpful and patient. One thing I particularly appreciated was that we viewed two flats at a time efficiently and well-organised.

Biao · 13 May 2025

★★★★★ 5/5

Google

My family has been trusting Battersea and Nine Elms with property management for about 10 years now. I liaise from outside of London and have found the team to be is consistent, reliable, and a pleasure to work with. I’d be happy to recommend Battersea and Nine Elms to extended & friends. From finances to inventory checks - we can always trust that things are well handled.

Nouf · 8 November 2024

★★★★★ 5/5

Google

Simone has been super helpful and responsible throughout the whole process! It's a great experience renting with Battersea & Nine Elms Estates. Highly recommend!

Shuoyuan · 25 July 2024

★★★★★ 5/5

Google

Anna at Battersea and Nine Elms has been amazing! Helped us fix all the little bits at the flat and relentlessly worked with us to get approval on having a pet. We are very happy here and is one of the best place one could ask for. Highly recommend Anna and team!

Flavia · 20 June 2022

★★★★★ 5/5

Google

I have been using this agency for 2 years to find a flat, very helpful! Especially Zaid was super helpful to organise quick viewings! Highly recommended!

Aida · 22 May 2024