Trusted Agent profile · London

Barney Estates and Auctioneers London reviews

3.9

★★★★★ Good

229 reviews across 2 platforms

Baltimore House, Juniper Drive, London, SW18 1TS

Barney Estates and Auctioneers's office in London, at Baltimore House, is rated 3.9 out of 5 across 229 reviews on two platforms, including 112 Google reviews rated 3.7.

Google logo

3.7 / 5

112

Reviews on Google

This office

Trustpilot logo

117

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Do not trust this so called agent, sold a property I was trying to buy multiple times. Said if I didn’t complete I would loose my deposit even though we knew someone else had signed the SAME memorandum of sale and SAME terms (auction conditions). They then try and make you for fit the contract so you loose your deposit. We found out for one of the tenants in the building. They begrudgingly paid deposit back after saying they didn’t realise! But it was the same person doing the sales progression. Also few reviews on trust pilot 👍🏼

S · 13 May 2024

Agent replied · 12 June 2024

Thank you for your review, however I am not aware of what lot this relates to, we certainly don’t sell lots multiple times so I think there may be some confusion with facts. Could you please give me a call on 0208 432 7330 so that I can look into this for you? Many thanks Amiee

1/5

Google

Learnt the hard way not to rush even when being pushed because of an upcoming auction. Deliberately left out any mention of additional buyers premium or other fees imposed by the seller that they were aware of. Also didn't advise of the special conditions surrounding development that the seller had slipped into the T&Cs (which are commonly mentioned in the listing by other agents). Dishonest and hiding behind the small print.

Kris · 9 October 2024

Agent replied · 23 October 2024

Mr Byatt, I have looked at your purchase timeline. I can see you were sent the contract and legal pack to review before purchasing. I can also see that a member of the team had tried calling you to discuss the contents however you didnt answer the calls. You then exchanged contracts without speaking to a member of Barney Estates first. We are an auction house so our legal packs do differ and some do hold additional fees from the sellers. Could you please contact me so we can discuss this in more detail so I can try to assist you. Many thanks Amiee Bryett

1/5

Trustpilot

Could not give zero stars

Could not give zero stars. Trespassed on land and took drone footage over grazing land without permission. You caused injuries on two horses. Disgraceful behaviour. Please let me know where I can send the vet bill. AVOIDUPDATED REVIEW BY MYSELF 30/4/2024 ... Barney estates you seem to have copied and pasted a reply from another bad review of a different review site to this one.You have not answered my question. To whom do I directly send the vets bill to?

P.Ellis · 30 April 2024

Agent replied · 14 June 2024

UPDATED REPLY:Mrs Ellis,Our client has been trying to contact you for the last several days without a response.Can I ask that you urgently contact me at our office to discuss this matter, 0208 432 7330Regards,AmieeDear Bernie, Our client has instructed us to sell the land that you currently have a tenancy on. Within the marketing process viewings will take place on the land, this is a normal part of any property sales process. We are sorry that the viewings are distressing you. We can assure you that viewers are always told to take care on land where animals are grazing and are told to not enter and view from the gateway. Please report to us any purchasers who have not respected this. We have not heard any complaints from you thus far. Please call us to discuss further. Perhaps we can organise for our client to discuss the issue with you. Barney Estates & Auctioneers.

5/5

Trustpilot

Barney Estate has been so amazing in…

Barney Estate has been so amazing in helping us make the experience of buying our dream property so easy and transparent.

Zeya · 31 October 2024

Agent replied · 4 June 2026

Thank you so much for your kind words and 5-star review! We’re absolutely delighted to have been part of your journey to purchasing your dream property. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Warm regards,

5/5

Google

From the beginning of the process until the last point Barney Estates have been brilliant and have answered all my questions I had. Very knowledgeable in their field and explain everything very well, even to a novice like me!! A very big thank you to Miles and Amy who assisted me the most and made everything simple and understandable, a big thank you and I will be coming back to you in the future.

Shahzad · 17 August 2023

5/5

Google

I was a bit apprehensive on my 2 recent purchases, but I was totally reassured by Aimee Throughout the whole process, without a doubt A true professional company to deal with and Thanks Aimee for getting back to us in a moments notice ,

David · 13 June 2023

Agent replied · 12 June 2024

Thank you so much for your review , that means a lot. - Lets definitely keep in touch! Amiee :)

1/5

Google

Could not give zero stars. I have been frequently harassed by men trespassing on land that I care for horses on. I feel frightend and threatened every time this happens and I'm now not only scared to go home to my situation, scared if I'm not with the horses that one of these trespassers mite do to them, and also scared to go be on the land incase of a trespasser again. You are making me ill.

Bernie · 13 May 2024

Agent replied · 12 June 2024

Dear Bernie, Our client has instructed us to sell the land that you currently have a tenancy on. Within the marketting process viewings will take place on the land, this is a normal part of any property sales process. We are sorry that the viewings are distressing you. We can assure you that viewers are always told to take care on land where animals are grazing and are told to not enter and view from the gateway. Please report to us any purchasers who have not respected this. We have not heard any complaints from you thus far. Please call us to discuss further. Perhaps we can organise for our client to discuss the issue with you. Barney Estates & Auctioneers.

1/5

Google

I was interested In a Site on Redhill rd. Cobham. I later discovered that the whole site was covered in TPOS across the entire site, later I phoned Elmbridge council to find out what could be done with the plot and was informed that the land was situated inside the greenbelt and cannot be used for any residential or commercial use. Barney. Estates are informing people that certain sites can be developed when it's clearly not the case. Whilst parked looking at the site a neighbour informed me the site in Redhill rd and he made it clear that the site could not be developed

James · 14 March 2024

Agent replied · 12 June 2024

Dear Mr Townson, Barney Estates hold no record of having dealt with you - if you had received one of our brochures you would have it confirmed by us that the land is within greenbelt. If you wish to call me to talk further about this then I welcome your call. Many thanks Amiee 0208 432 7330

5/5

Trustpilot

Terrific customer service

We have bought 3 acres of land pre auction via Barney estates. Patrick Quigley, Barney's auctioneer and asset manager was brilliant throughout the process. Clear, concise and quick communication throughout the process and always followed up what we discussed via phone with an email for my records. Patrick was professional and polite throughout, a pleasure to do business with.

Mr · 6 June 2024

5/5

Google

Barney Estates & Auctioneers were fantastic from start to finish. I purchased my first property through them and the whole process was seamless, with clear communication at every step. I’d highly recommend them to anyone looking to buy or sell.

Frances · 16 September 2025

Agent replied · 14 January 2026

Cheers Frances!

5/5

Trustpilot

I have been struggling to sell my…

I have been struggling to sell my property for the last couple of years and finally decided to go down the auction route, Elliot and the rest of the team at Barneys were really good at explaining the steps and getting me to a point where I was able to finally sell my property, such a refreshing change from the local agents I have been using in the past. 10/10

Vicki · 22 August 2023

5/5

Trustpilot

Bought property through auction

Bought property through auction - special thanks to Elliot.

Francisco · 19 January 2025

Agent replied · 4 June 2026

Thank you so much for your wonderful 5-star review! We’re delighted to hear about your positive experience purchasing a property through our auction. Special thanks for highlighting Elliot’s patience and dedication, he always strives to ensure our clients feel informed and confident throughout the process. It’s great to know he was able to answer all your questions and support you every step of the way. We truly appreciate your advice about reviewing documents carefully, attention to detail is key in property transactions, and we’re glad you found the process smooth and transparent. Congratulations on your purchase, and we hope it’s the perfect fit for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Warm regards,

5/5

Google

Thoroughly happy with the professional service I received from Barney Estates & Auctioneers. Patrick was great in dealing with my enquiries swiftly and efficiently, while Amiee was an absolute star, liasing with the vendor and her solicitor on my behalf, saving me the cost of employing a solicitor of my own. I'm really happy with my purchase and would happily recommend Barney Estates & Auctioneers to all. Thank you so much.

Lisa · 13 June 2023

5/5

Google

My experience with Barneys Estates and Auctioneers has been nothing short of exceptional. Under the leadership of Aimee, the team demonstrated the highest level of professionalism, diligence, and care. Particular credit must be given to …

Sam · 16 September 2025

Agent replied · 14 January 2026

Thank you Sam! You were a pleasure to deal with.

5/5

Trustpilot

Thanks to BarneyEstates

Thanks to BarneyEstates - especially Rowan for a great service! I found the team a pleasure to deal with and would recommend them to all first time buyers. From my first enquiry through to final completion they explained everything with care and detail.I have already recommended them to my friendw who are looking to buy!

Zuzia · 21 May 2024

5/5

Trustpilot

Elliot was fantastic!

Elliot was fantastic, super quick response times and kept me reassured at every stage. Smooth and stress-free experience!

Pav · 16 September 2025

5/5

Google

Barney Estates have been great at handling my purchase of a plot of land. Elliot in particular has been brilliant. He is very friendly and approachable and we got on very well in our conversations throughout the process. He also kept me informed at every step along the way. Thank you to Elliot and the team at Barney for being such great people to do business with!

Ben · 13 June 2023

5/5

Google

Had a really positive experience as first time land buyers. Patrick Quigley from Barney's estates and auctioneers really made us feel comfortable with the process and was really accommodating with all our questions and enquiries. He took …

Andre · 16 July 2025

Agent replied · 16 April 2026

Thank you for you review.

5/5

Trustpilot

Great experience with Barney Estates

Barney Estates have been great at handling my purchase of a plot of land. Elliot in particular has been brilliant. He is very friendly and approachable and we got on very well in our conversations throughout the process. He also kept me informed at every step along the way. Thank you to Elliot and the team at Barney for being such great people to do business with!

Lynn · 1 June 2023

1/5

Google

Obviously bad at their job. Have advertised land that has tenants still on the land that have a years notice. Have planned access routes to "lots" along areas that have natural underground springs. So the access will be inaccessible to land purchased. Have failed to advertise land accurately that will have severe restrictions to planning permissions. Trying to pull the wool over buyers eyes is a nasty way to do business. Allowing "viewings" to take place and then being hounded by tenants who have not given permission for us to view land. Being told we are trespassing. Being shown a contract that shows that they have exclusive use of land.

Ruth · 17 August 2023

Agent replied · 12 June 2024

Ruth - thank you for your comments - however please be aware we are an auction house with a full legal pack which is available to all buyers -This land is fully explained within the legal pack and our marketing that there is a tenancy in place and that its use is agricultural. We have also been advised by the sellers that viewings can take place. I ask you to contact me please so that we can discuss your views further. Many thanks Amiee - 0208 4327330

5/5

Trustpilot

No nonsense

I've been investing in small pieces of land since 1996 and can confidently say Barney's have been the most straightforward of the estate agents and auctioneers I've had dealings with. They are straight talkers and were very upfront about the land I was interested in bidding on and fees, contract issues etc.

Duke · 20 January 2025

Agent replied · 4 June 2026

Thank you so much for your kind words and for trusting us with your land investments! We're thrilled to hear that our straightforward approach has stood out to you. We truly value your feedback and look forward to working with you again in the future.

5/5

Google

I have just completed on my 2 auctions purchase with Barney estates and I couldn’t recommend them enough. I was totally new to buying at auction but Elliot and the team were always on hand to answer my questions and make my purchase as smooth as possible. I wouldn’t defiantly recommend these guys and will look to them for advice regarding buying land in the future.

Toby · 13 June 2023

5/5

Google

Fantastic experience from Amiee and the team at Barney Estates

Alistair · 9 October 2024

Agent replied · 23 October 2024

Thank you so much for your review Amiee

1/5

Google

Can’t be trusted Great at calling you when they want to sell you something. The calls stop once you’ve paid. I don’t trust this agent. Look at the website tells you one thing. Look at companies house tells you another. Look at auction results. They sell very little. Don’t take my word do your own search it cost nothing. Search director’s, years trading, tax returns. Then decide if you want to trade or trust them. I wouldn’t again that’s for sure.

Hiscool · 13 June 2023

Agent replied · 12 June 2024

Thank you for the review - I am the Director of Barney Estates. We sell approx 60% on average in each auction which of course can always be improved. Can I ask that you contact me so that I can understand where you have purchased and how I can assist you. Many thanks, Amiee 0208 432 7330

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barney Estates and Auctioneers's Google reviews

Questions about Barney Estates and Auctioneers London

How many reviews does Barney Estates and Auctioneers London have?

Barney Estates and Auctioneers's London office has 229 reviews across two platforms: 112 on Google, 117 on Trustpilot.

What is Barney Estates and Auctioneers London's rating?

Barney Estates and Auctioneers London is rated 3.9 out of 5 across all 229 reviews, and 3.7 out of 5 on Google from 112 reviews.

Where is Barney Estates and Auctioneers's London office?

Barney Estates and Auctioneers London, Baltimore House, Juniper Drive, London, SW18 1TS.

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