Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotComplaint handler- An Assistant
Barney Estates especially the Director is a big joke. She appointed an assistant to investigate my complaint. Ha ha ha. If the assistant is so qualified why not make her a Director as well? Don't you have someone at a Managerial or Director level to investigate my complaint? You may have a complaints procedure but not a capable person to investigate it. Hence, the Director is a BIG nuisance. Very very rude and impolite. I would say she is a childish Director. Shame on you.
Saurabh · 20 January 2025
★★★★★ 5/5
GoogleWe have bought 3 acres of land pre auction via Barney estates. Patrick Quigley, Barney's auctioneer and asset manager was brilliant throughout the process. Clear, concise and quick communication throughout the process and always followed up what we discussed via phone with an email for my records. Patrick was professional and polite throughout, a pleasure to do business with.
Liam · 6 June 2024
Agent replied · 12 June 2024
Thank you so much for your review - im so pleased you are happy with Patrick’s service.
Many thanks again
Amiee
★★★★★ 5/5
TrustpilotHighly recommended service ⭐
If you are looking to purchase a plot of land or a property via auction, I highly recommend Barneys Estates and Auctioneers. The team is lovely and demonstrates commitment, professionalism and efficiency in handling auctions. Thank you for making all the process smoother and easier ❤️
María · 14 November 2025
★★★★★ 4/5
TrustpilotLand purchase
I was offered the chance to purchase some land before the auction in July 26, but not all the facts were disclosed. I felt that I was being pressured to sign immediately, however after doing some online research I found that a footpath went across the property that had not mentioned.
Naomi · 21 September 2026
★★★★★ 5/5
GoogleHusband and myself have recently purchased some plots of Woodland ... we are both complete novices at buying land but Rowan and Aimiee were very patient with my enquiries and helped us realise our dream to become owners of a woodland with potential for conservation of trees and wildlife
Heather · 27 July 2024
Agent replied · 23 October 2024
Many thanks For your review Heather.
Amiee
★★★★★ 1/5
GoogleBought a land from this firm advertised it as on main road with access after purchased found out there was no access to the land they been dishonest I trusted them but honestly these guys a scammers and should be taken to court for ripping people ,also be aware of there overages cost you will end up paying them huge sums and land will be worth less .
I’ll be taking legal action against them for their dishonesty and fraud .
stay away from them and report them
Aamiryou786 · 26 March 2025
Agent replied · 14 April 2025
Thank you for your comments - I will try and contact you to discuss this further. Please note we are an auction house.
As an Auction House we are provided with numerous Seller's legal packs which in turn are sent out to buyers and their solicitors for review before purchase - some ( not all) solicitors or sellers do include additional fees and Overage restrictions payable to the seller within their legal packs. Buyers do need to read through any papers sent to them before making a decision on whether to purchase the lot or not, and, as an Auction House we can read through these with you and assist as you require.
As yourself know as you have been a vendor - your solicitor also provided us with your legal pack. You are well aware of how the process works.
I will contact you
Amiee
★★★★★ 2/5
TrustpilotI don't have any issues with Barney's…
I don't have any issues with Barney's Estate, but be mindful of their seller called legal Spooner properties limited. Check and confirm that you don't have any yearly overage. I have checked and couldn't find anywhere in the UK where people are expected to pay a yearly sum of 1000 pounds for an agricultural land less than 0.5 acre, without a building permission. This company has caused me so much nightmares with their threatening letters. Approach them with caution!
Lara · 20 February 2026
★★★★★ 5/5
TrustpilotThank you so much Amiee and Elliott for…
Thank you so much Amiee and Elliott for your assistance in selling my plot of land! You guided me through the process and gave me the right tips to make this happen quickly and efficiently, best Christmas present!
Giovanna · 19 December 2025
★★★★★ 5/5
TrustpilotA Pleasure to do Business with.
Amiee was always there when we needed advice, always returned calls and emails promptly, very happy with service we received.
Eddie · 25 July 2025
Agent replied · 4 June 2026
Many thanks for your review
★★★★★ 5/5
TrustpilotI was in a desperate situation where i…
I was in a desperate situation where i needed to sell my land urgently. After going through most of the well known auctions i was not satisfied with the reserve they were willing to sell my land at. I needed to achieve a certain figure which non of the auctions or estate agents wanted to agree too. I fortunately came across barney estates which proved to be a major break through for me. In particular i was assigned to Rowan, I went through the sale detailed and for the first time the list price was agreed too. During the live auctions I was considered to lower my list price as i really needed an urgent sale, Rowan again advised me to stay firm at the original price, This proved to be crucial advise as she secured me a buyer and I was able to sell at the asking price. Rowan was super professional kind and very confident during the process. I cannot thank her enough for her efforts, I feel as though you understood my situation unlike other auctions or agents. Going forward I will no doubt be contacting her when buying or selling. Highly recommended if you want a reliable and efficient company to buy or sell properties.
Uzy · 21 June 2024
★★★★★ 1/5
GoogleBe very careful with Barney Estate.
They try to mislead people and, in many cases, pressure or intimidate them.
Do not trust them and do not enter auctions using their accounts.
Exercise extreme caution when dealing with them, as many people have had serious problems.
New · 16 February 2026
Agent replied · 16 April 2026
Dear Uk construction,
Unfortunately, we have been unable to locate any records for you on our systems and hopefully resolve them. To confirm we do not try to mislead people and are certainly not intimidating! Could you please contact me so that I can understand your concerns - Please dont stay behind an unknown name with no contact. I'm here to discuss. Many thanks , Amiee
★★★★★ 5/5
TrustpilotOliver - Top man
Great experience buying land through Barney Estates. Ollie was helpful, well informed and made the whole process smooth and straightforward. Highly recommend.
Marcus · 27 March 2026
★★★★★ 1/5
TrustpilotWarning: Exercise extreme caution with Barney Estate
We were buying a plot with them, and during the process, they removed two names from our side of the contract to push it through. Our £16k+ deposit is still tied up, their solicitors stopped responding once our legal team got involved, and the matter is ongoing as we pursue legal action.
Joe · 24 November 2025
Agent replied · 25 December 2025
Joe, Thank you for your comments. Please note that as an auction house we cant 'push anything through'. Could you give me a call on 0208 432 7330 so that I can explain the process a little clearer to you. I am here to assist you. Many thanks, Amiee
★★★★★ 5/5
TrustpilotRecommend !
I had a great experience with BE Estates and couldn’t recommend them highly enough. After the auction, they worked tirelessly to secure a successful post-auction sale, keeping me informed and supported throughout the entire process. Their professionalism, market knowledge, and commitment really stood out, and they delivered exactly what they promised. Thank you to the team at BE Estates for achieving such a positive result, I would highly recommend them to anyone considering a property auction
Matthew · 25 January 2026
★★★★★ 1/5
GoogleI rarely write reviews however this has to be an exception. One of, if not the worst property sales agent I have ever come across!! Do not involve yourself or your company with these cowboys. Jonathan is one of the least professional and rude salesmen I have ever encountered and on countless occasions lied and was evasive with the truth. He puts one under immense pressure to send deposits that give no security whatsoever. If it were not for my cautious nature I would now be at significant financial loss.
The company needs to be investigated by the Ombudsmen as soon as possible as they are carrying out illegal practices and signing contracts that are misleading.
Quite frankly they are an embarrassment to the industry as a whole. I hope this review saves others from the pain I have experienced from dealing with this agency.
Regards,
John
John · 13 June 2020
Agent replied · 12 June 2024
Dear Sir
We have no record of ever having any dealings with you. It is evident that you are spamming our google reviews with a malicious intent with fictitious google accounts.
We are having professionals look into this.
★★★★★ 5/5
TrustpilotWell what can I say this auction for…
Well what can I say this auction for land is brilliant, amiee bryett was fantastic at helping with queries and answering questions very attentive, lovely part of the team
Helene · 12 May 2026
Agent replied · 25 September 2026
Thank you so much for your feedback. Amiee
★★★★★ 1/5
GoogleI’ve been attempting to purchase a property but my experience has been frustrating due to a lack of transparency around the fees. I was informed that there would be £3,600 and other person said £3300 include tax an agency fees for a £15,000 property, which I feel is disproportionately high. Additionally, the cost of the legal pack was over £10,000, another significant expense that wasn’t clearly explained upfront. Despite multiple requests, I’ve struggled to get a clear breakdown of these charges, leaving me concerned about their fairness. After leaving a review about my experience, I received an email from the company threatening legal action if I didn’t take it down. This kind of response only raises more concerns about their practices. I would advise others to exercise caution and make sure they fully understand all costs before engaging with this agency.
BK · 16 October 2024
Agent replied · 23 October 2024
Thank you for the update of your reveiw - as I have tried to confirm to you - Barney Estates charge one fee up front as our contract fee. This has been explained to you. All of our lots come with different legal packs - some sellers can charge additional fees so it is always best to check through the legal packs to go through any additional charges before purchase. This is what the member of the team was trying to do with you before you purchased. I feel the leaving of a bad google review is really disapointing - as the team member was trying to go over and above to assist you before you bought. If you wish to call me to try and talk through the situation here please do.
Amiee
★★★★★ 5/5
TrustpilotHad a really positive experience as…
Had a really positive experience as first time land buyers. Patrick Quigley from Barney's estates and auctioneers really made us feel comfortable with the process and was really accommodating with all our questions and enquiries. He took his time to really make sure we were happy with everything before signing contracts and would definitely request his services in the future.
Andre · 16 June 2025
Agent replied · 4 June 2026
Many thanks for your review.
★★★★★ 1/5
TrustpilotBe very careful
Be very carefulOriginally I left a review and then I took it off cos I thought Amiee was actually being genuine. It’s all a scam, they sold me a parcel of land with no access, but yet on their brochure it’s shows access. Access which has no connection to my parcel of land. It’s only when I visited the site I was told I was trespassing as the road was privately owned. The owner had written to the seller (strategic holdings 1 to 9) legal that they couldn’t use his road to access the parcels of land. Yet Barney Estate concealed this information in order to obtain a sale. My advise is never use an online auction house especially one which is not transparent in their dealings and will break their own code of conduct to make money. They are ruthless, have lost 10kg in the process of dealing with these white collar criminals. The seller is now seeking £10500 through insolvency, for the two day extra to his original completion date. Who completes a sale in 6 days. I offered to walk away, allowing them keep my £31,000 and the land which they rejected. Which makes perfect sense as land is worthless to them cos there’s no access. When you deal with reputable companies you won’t experience these issues. Regardless what you think I have witnesses, both have said I don’t have access and they live there. Some much for due diligence, charging £3300 for absolutely nothing. I will leave a negative comment every week to stop you from defrauding people.
S.B · 3 November 2023
★★★★★ 5/5
Google20 OUT OF 10 !
It is not possible to give a higher rating, endorsement, or review of Elliot Bester and Barney Estates & Auctioneers. Elliot was instrumental in our recent successful purchase. Elliot helped us find our site and very quickly exchange, and complete all within one calendar week. Elliot was a pleasure to deal with and incredibly personable and professional and super efficient, making life incredibly easy for us. His experience, advice, and knowledge, were all very much instrumental and why we have taken the time to write such high praise. We thank him and Barney Estates and Auctioneers.
Paul M
Paul · 16 October 2023
★★★★★ 5/5
Trustpilot20 out of 10
It is not possible to give a higher rating, endorsement, or review of Elliot Bester and Barney Estates & Auctioneers. Elliot was instrumental in our recent successful purchase. Elliot helped us find our site and very quickly exchange, and complete all within one calendar week. Elliot was a pleasure to deal with and incredibly personable and professional and super efficient, making life incredibly easy for us. His experience, advice, and knowledge, were all very much instrumental and why we have taken the time to write such high praise. We thank him and Barney Estates and Auctioneers. 20 out of 10. Paul
PaulMcAneary · 22 September 2023
★★★★★ 1/5
TrustpilotMisleading and unprofessional
I had an extremely negative experience with Barney Estates Ltd. We initially agreed to purchase a plot of land in Shawell for £15,000, plus a £3,000 fee. They had us sign documents and pay a £24,000 deposit for two plots, but they never explained that this deposit would be non-refundable after signing.
Stefan · 15 August 2025
Agent replied · 4 June 2026
Thank you for taking the time to write this review - I assure you that as an auction house we send buyers legal packs to read through and check with their solicitors before exchanging any contracts. I believe that in this instance you actioned the exchange of contracts without getting any legal or auctioneer advice. Please do call me when you are able so that we can discuss this further. Many thanks
★★★★★ 5/5
TrustpilotWe found buying 3 plots of land before…
We found buying 3 plots of land before auction very easy and simple.Rowan Macrae was very friendly and helpful.would highly recommend Rowan Macrae and Barney estates and auctioneers when going before or during auction.She helped with all aspects including pointing out things in the contract we needed to know,Never pressurised in to continuing with purchase.All round excellent experience Highly recommend.
Amanda · 4 September 2024
★★★★★ 1/5
GoogleAwful company, I requested to see the legal pack for a commercial property worth over £1m. Their response was you have to transfer 15% of property price (£150,000) then only will they give me access to read the legal pack. Are they out of their minds, who would ever do that???
Rakhee · 21 July 2025
Agent replied · 14 January 2026
Rakhee, thank you for your comments. As you are aware we have spoken and your review doesnt reflect what was required - however I understand your frustration before speaking with me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.